Sussman Honda of Willow Grove

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Reviews

Average Ratings

3.9
8 lifetime reviews.
  • You are the best!

    Thank you James Russell for your help in helping me to upgrade to my new car! You were very patient and answered all my questions so that I unders...


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    Thank you James Russell for your help in helping me to upgrade to my new car! You were very patient and answered all my questions so that I understood what I was getting. I really like the feel of the car and the new technology. Keep up the goof work!!!!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • My first brand new car!!

    Michael Jadach greeted us with a warm smile and a very positive attitude. We told him we definitely were not buying a new car yesterday, but after...


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    Michael Jadach greeted us with a warm smile and a very positive attitude. We told him we definitely were not buying a new car yesterday, but after driving 3 car and him really going to bat for so we could a afford the car, we finally made the decision to lease a brand new red Honda Civic. Michael was so nice, he even offered us his lunch since it took awhile to make a decision. I would recommend using Michael and Sussman Honda to anyone who wants an awesome car and amazing service. Thank you!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Customer

    Manager was rude and obnoxios. Because of his behavior we wen directly to first dealer and bought an accord and a civic. The quoted price for acco...


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    Manager was rude and obnoxios. Because of his behavior we wen directly to first dealer and bought an accord and a civic. The quoted price for accord was2000 more from sussman.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • could've done better

    When I arrived at Sussman Honda I saw a car that I was interested in. Although it wasn't the color I was looking for I still like the features it ...


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    When I arrived at Sussman Honda I saw a car that I was interested in. Although it wasn't the color I was looking for I still like the features it had. After I road tested the car I went inside to speak to the salesman, when we started to talk about price they told me that the price is a one price deal. They only offered me a $300 coupon. This was last week, and just an update I purchased the same car different color 1000 miles less and $1500 cheaper then they offered me.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Thanks Andre!!

    Andre, thank you for your assistance and your patience during my process of upgrading to a newer model Honda Accord. You and along with James (Jim...


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    Andre, thank you for your assistance and your patience during my process of upgrading to a newer model Honda Accord. You and along with James (Jim) Russell made the process so much easier than I thought it would be. I was tired at the end of the process, but I left with a nice car and a smile. Thanks again!!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • service

    Service folks are defensive and act too busy to answer questions fully. I feel like a nusance to service personel.


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    Service folks are defensive and act too busy to answer questions fully. I feel like a nusance to service personel.

    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Good experience at Sussman

    I was looking for a used Accord for my mother-in-law. Sussman had a Honda Certified 2013 Accord EX-L. Salesman Jose Ortiz and Used Car Sales Manag...


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    I was looking for a used Accord for my mother-in-law. Sussman had a Honda Certified 2013 Accord EX-L. Salesman Jose Ortiz and Used Car Sales Manager Larry Brodsky helped me with my visit. I found both of them to be very helpful, direct and forthcoming with information during our negotiations. They came through with what I think was a good price. I eventually purchased a 2013 Accord from a different dealership because I liked that particular used car more (lower mileage in particular), but I would not hesitate to recommend Sussman based upon the experience I had there.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Excellent service from a great salesman

    We were very pleased with how fast the paperwork was completed. David Henning was a wonderful salesman. He kept us informed at all times on when m...


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    We were very pleased with how fast the paperwork was completed. David Henning was a wonderful salesman. He kept us informed at all times on when my car was to arrive. He took the time to show us all the features of the car. He was very friendly and a pleasure to do business with. The showroom was clean and bright. We were in and out in no time and drove away in a great car! Thanks so much!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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