BMW of the Main Line

I recently purchased a 2011 535xi from Mainline BMW. Marcy was the first person to greet us, and she could not have been more helpful. She was followed by a succession of helpful and friendly people. We got the car we wanted and a good price too. I would recommend MainlineBMW to anyone looking for a new or used BMW.

04-12-2013 General Manager Euro Motorcars 225 Bala Avenue Bala Cynwyd, PA, 19004 To whom it may concern: I am writing to let you know how much I appreciate the outstanding customer service that your staff provided last month. I visited your store to purchase a 2013 BMW 535i. Your staff was very attentive and helpful. The employees I interacted with, especially Peter Ryan and Zenon Kos, were very knowledgeable about the product line and seemed genuinely interested in helping me find items that met my needs rather than just being focused on making a quick sale. This is my third BMW I’ve purchased over the last seven years and will continue this relationship in near future. Because of their efforts, I was able to find exactly what I needed and I am very satisfied with my purchase. I will continue to visit your store in the future, as well as recommend it to others. Please let Peter Ryan and Zenon Kos, as well as the other employees in the automobile department, know that their efforts did not go unnoticed. You have put together a great team that makes customers feel respected and valued. I look forward to working with your team again in the future. Regards, Angelina Pavel

Dear BMW Of The Mainline, Our overall experience with this dealership has been outstanding from the front door. Starting with the front desk service, and ending with the deliver of our lovely vehicle. Marcy was very informative, knowledgeable, patient, and courtesy regarding all of the mechanics and needs of our vehicle. She has impeccable attention to detail which we greatly appreciate. Frank took time with us to thoroughly explain everything and we mean everything. This is equally important when making any purchase, especially a major one such as this. Also, there are many other people that assisted with the completion and delivery of our vehicle. To those folks we also send our thanks and appreciation for your services as well. The very best regards, The Phillips

I worked with Kerry Simmons and Frank Muto --they were both knowledgeable, friendly and very professional. Kerry clearly knows (and loves) BMWs and worked with me to make sure that my automobile had the features I wanted . Pricing was extremely competitive. I will be a return customer.

Richard Fernandes was the ultimate professional. We had visited one other dealership, which was a total waste of time. Richard found us the car we wanted, answered all of our questions and gave us what we thought to be a very fair price. When we came to pick up the car he had it ready as promised and he explained every feature to us. Frank, who handled the financing was equally professional and also made sure we understood all of the figures. We wouldn't hesitate to recommend them to our friends.

Overall experience was fantastic. Car was delivered with inside dirty. But not a major deal. Marcy was a delight to work with. Everyone made me feel welcome. I forgot to mention the Finance Lady...she was very nice and was very easy to work with. Completing the paperwork was a breeze! Thanks!

Bruce went over ands above to find us the exact car we wanted. He did not pressure us and he did not give up. He finally found us our car in New York! He said what he was going to do and he did what he said. I usually hate buying a car and he made the experience pleasant! Frank was extremely pleasant and very knowledgeable! Also, he laughed at my husband's jokes which made my husband very comfortable! Buying the tire warranty and leasing the vehicle was very pleasant with Frank. We have owned BMW's for over 30 years! Other experiences with BMW dealers have not been pleasant! I will only buy future cars from BMW of the Main Line and Bruce Lustig. This is the second experience with Bruce and Frank. In 2011, I leased and still have a 335XI that I leased with Main Line and Bruce and Frank! I am buying the 335XI in October and will certainly return to Bruce and Frank to handle the purchase and all other future BMW purchases because BMW is all I drive!

This is my third time leasing a new vehicle through BMW of the Mainline. I continue to go back because it is the easiest and most stress-free car buying experience ever. My client advisor all three times has been KC Chan and I have nothing but great things to say about him. I highly recommend BMW of the Main Line and their awesome team!

This was positively THE BEST car buying experience I've ever had! No hassle, no pressure. My satisfaction was their primary goal and they achieved it, and then some! My salesman,Kerry Simmons, took care of every detail and went above and beyond to make sure everything was absolutely perfect for me. I would recommend BMW of the Main Line to everyone!

Worked with Frank on Maint Program Upgrade Agreement. Although I did not purchase my BMW from this dealership, the service department has been very helpful and Frank assited on a fair deal for the MPU. I appreciated Frank's knowledge on my 550 and the fact that he reached out to me to let me know my CPO Service Agreement was due to expire.