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Reviews

3.5
12 lifetime reviews.
  • YBH Volkswagen 2012 Golf TDI 4-9-12

    I walked onto the lot at YBH Newtown Sq. and waited for someone to say hello. I did not wait long for Brian, whom I saw finish his coffee in a gul...


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    I walked onto the lot at YBH Newtown Sq. and waited for someone to say hello. I did not wait long for Brian, whom I saw finish his coffee in a gulp and leave his desk to greet me in the lot. He produced the Golf I requested. Brian and John (sale mgr.) were willing to discuss prices in a calm professional manner, and I thought things went quickly. I drove off in a new car (VW #7) with plenty of time to get in a productive afternoon. Thank you YBH. I should have dropped by sooner!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Got a Fantastic Deal on Used Toyota Sienna!

    I had been looking on the internet for over 2 months. Found the exact vehicle I wanted, color and all, at YBH with only 52K miles and at a very re...


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    I had been looking on the internet for over 2 months. Found the exact vehicle I wanted, color and all, at YBH with only 52K miles and at a very reasonable price. I sent them an email and Tom Hadley called me first thing Monday morning. Tom is a super nice guy who was a pleasure to work with! I am a 2 hour drive away, but it was definitely worth taking the trip to Newtown Square! The vehicle was in wonderful condition and knowing what others have been asking for the same vehicle with much higher miles, YBH's price was nothing to haggle over. They offered to take care of a few minor details and I went back the following Saturday and did the title and registration within an hour or less, and I was on my way back home. That was a few weeks ago and I must say I am totally thrilled with the vehicle. It has been flawless. YBH is a great place to purchase a vehicle, and Tom Hadley is super to work with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Unreasonable Service Charges

    Overinflated labor costs for service and bogus charges on bill. Make sure you get a firm estimate on how long they expect the repair to be and mak...


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    Overinflated labor costs for service and bogus charges on bill. Make sure you get a firm estimate on how long they expect the repair to be and make sure you check your bill for erroneous line item charges. Today they charged me twice as much as they should have for labor and I found two erroneous charges on my bill for windshield wipers I didn't ask for. You may want to shop around for a more competitive service center.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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