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Reviews

Average Ratings

3.5
12 lifetime reviews.
  • YBH Volkswagen 2012 Golf TDI 4-9-12

    I walked onto the lot at YBH Newtown Sq. and waited for someone to say hello. I did not wait long for Brian, whom I saw finish his coffee in a gul...


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    I walked onto the lot at YBH Newtown Sq. and waited for someone to say hello. I did not wait long for Brian, whom I saw finish his coffee in a gulp and leave his desk to greet me in the lot. He produced the Golf I requested. Brian and John (sale mgr.) were willing to discuss prices in a calm professional manner, and I thought things went quickly. I drove off in a new car (VW #7) with plenty of time to get in a productive afternoon. Thank you YBH. I should have dropped by sooner!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Got a Fantastic Deal on Used Toyota Sienna!

    I had been looking on the internet for over 2 months. Found the exact vehicle I wanted, color and all, at YBH with only 52K miles and at a very re...


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    I had been looking on the internet for over 2 months. Found the exact vehicle I wanted, color and all, at YBH with only 52K miles and at a very reasonable price. I sent them an email and Tom Hadley called me first thing Monday morning. Tom is a super nice guy who was a pleasure to work with! I am a 2 hour drive away, but it was definitely worth taking the trip to Newtown Square! The vehicle was in wonderful condition and knowing what others have been asking for the same vehicle with much higher miles, YBH's price was nothing to haggle over. They offered to take care of a few minor details and I went back the following Saturday and did the title and registration within an hour or less, and I was on my way back home. That was a few weeks ago and I must say I am totally thrilled with the vehicle. It has been flawless. YBH is a great place to purchase a vehicle, and Tom Hadley is super to work with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Unreasonable Service Charges

    Overinflated labor costs for service and bogus charges on bill. Make sure you get a firm estimate on how long they expect the repair to be and mak...


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    Overinflated labor costs for service and bogus charges on bill. Make sure you get a firm estimate on how long they expect the repair to be and make sure you check your bill for erroneous line item charges. Today they charged me twice as much as they should have for labor and I found two erroneous charges on my bill for windshield wipers I didn't ask for. You may want to shop around for a more competitive service center.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Volkswagon Jetta

    German engineering SUCKS. Beware of the Jetta. after the warrety expires. I have two Jettas and they are maintenance nightmares ( and EXPENSIVE !!...


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    German engineering SUCKS. Beware of the Jetta. after the warrety expires. I have two Jettas and they are maintenance nightmares ( and EXPENSIVE !!!!!!!!!!!!!!!!!!).

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awful staff

    The people who work here -- at least the ones with whom I have dealt -- are the scum of the earth. Fortunately, they got rid of one of them, altho...


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    The people who work here -- at least the ones with whom I have dealt -- are the scum of the earth. Fortunately, they got rid of one of them, although he may have quit. Who know, who cares. There are a couple more who need to be fired. Stay away from this place.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great buying experience with Alan

    I sent an online inquiry about my interest for a Q7 and I was surprisingly approached by the sales manager Alan. He worked with me through the who...


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    I sent an online inquiry about my interest for a Q7 and I was surprisingly approached by the sales manager Alan. He worked with me through the whole process and gave me a great deal! He was very nice and addressed all my questions. He even helped me to find a secure place where I could park the car for next day pickup with my wife. A great experience with Alan and I would definitely love to refer friends to him!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Audi A4

    I have been researching Audi over the internet...was contacted by Maggie (internet sales). She is very pleasant. I did not realize that the locati...


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    I have been researching Audi over the internet...was contacted by Maggie (internet sales). She is very pleasant. I did not realize that the location of this dealership is far away from my home. I did indicate that I would continue shopping for an Audi and probably would not travel to Newton Square for a purchase...but if I did not receive the customer service or price that I want, I would call Maggie in the future to discuss a deal. She thanked me and followed up the next morning with an e-mail. I am still hunting for a new car and who knows...may end up with buying a car from Maggie!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • New A4 Quattro

    Recently picked up a new A4 from YBH and was very pleased with the experience. My wife absolutely loves the car and we will be back for another li...


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    Recently picked up a new A4 from YBH and was very pleased with the experience. My wife absolutely loves the car and we will be back for another likely.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Beware

    When you bring your car in for service be very careful before paying the bill. You may be charged when you shouldn't have been. Just hope people t...

    Dealer Response

    Mr. Marino, Please call me at 610-356-9000 Thanks, John Ewing YBH Volkswagen 610-356-9000


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    When you bring your car in for service be very careful before paying the bill. You may be charged when you shouldn't have been. Just hope people that are less aware aren't being gauged!!! Question charges that don't sound correct!! BEWARE!!!!!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. Marino, Please call me at 610-356-9000 Thanks, John Ewing YBH Volkswagen 610-356-9000


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  • Great Car Buying Experience!

    I came to YBH Audi to consider the possibility of upgrading my S5 to an RS5 and couldn't have been treated to a better car buying experience. The ...

    Dealer Response

    Thank you for your purchase from YBH Audi. The RS5 is an incredible vehicle.


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    I came to YBH Audi to consider the possibility of upgrading my S5 to an RS5 and couldn't have been treated to a better car buying experience. The sales staff were very laid back and hassle free as they went over various options during the test drive/finance process. My sales guy, Gary Smith was particularly helpful every step of the way. I would highly recommend YBH to any prospective Audi/VW/Pre-Owned customer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your purchase from YBH Audi. The RS5 is an incredible vehicle.


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