[{"id":571966,"firstName":"Dessire","lastName":"Cardenas","titleText":"Finance & Leasing Manager","shortBioText":"","emailTxt":"dcardenas@yourmercedes.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":150,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15441,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1356998400","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":134739,"personPtyId":48705018,"firstName":"Ryan","lastName":"Kinkade","titleText":"Service Manager","emailTxt":"rkinkade@yourmercedes.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":17,"combinedEmpReviewCnt":350,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15441,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":613199,"firstName":"Derek","lastName":"Witman","titleText":"Service Manager","emailTxt":"derek.witman@yourmercedes.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":74,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15441,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":611139,"firstName":"Amy","lastName":"Hamilton","titleText":"Marketing Director","emailTxt":"amy.hamilton@yourmercedes.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":46,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15441,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":613197,"firstName":"Aaron","lastName":"Smith","titleText":"Director","emailTxt":"aaron.smith@yourmercedes.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":41,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15441,"industryStartDtUtc":"757382400","certifiedEmployee":true,"deptDscrp":"Administration"}]

Mercedes-Benz of Fort Washington

4.6 out of 5 4.6
Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM

Mercedes-Benz of Fort Washington Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 8:00 PM

Wednesday

7:00 AM - 8:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2008

Mercedes-Benz is a luxury brand, and drivers from Philadelphia, Huntingdon Valley, Conshohocken, Lafayette Hill, and Blue Bell deserve a luxury experience to match when shopping for a new model or getting their current vehicle serviced. That is exactly what Mercedes-Benz of Fort Washington provides to all of our customers, and we intend to do so for many years to come.

...



We proudly boast one of the largest selections of new and certified pre-owned Mercedes-Benz vehicles in the suburban Philadelphia area.

"Spoil yourself. Responsibly. Mercedes-Benz of Fort Washington Always luxurious, but quality makes it practical"

Service

Oil, Filter Change (Premium)

$135 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
1486 lifetime reviews. Includes reviews of Mercedes-Benz of Fort Washington from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 8, 2020

    Excellent service...this is my second time leases with Fort Washington. They made sure I received valuable customer service. Highly recommend this dealership.... You won't be disappointed.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Mercedes Benz of Fort Washington

    It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations.... Thank you again for choosing Mercedes Benz of Fort Washington, we look forward to having you as one of our valued customers for many more years to come!Amy Hamilton, Fixed Operations Specialistahamilton@yourmercedes.com


    Worked with:
    Dessire Cardenas

    Finance & Leasing Manager

    (4.8) 150 reviews

    Ryan Kinkade

    Service Manager

    (4.7) 350 reviews

  • 5.0 out of 5
    September 7, 2020

    It was an awesome experience Mercedes Benz has always been number 1 in service Joan was on point in all aspects of my visit. The team worked like fluid...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Mercedes Benz of Fort Washington

    We are very happy to have provided you with such a positive experience, James! We sincerely value your business and look forward to your next visit.Am...y Hamilton, Fixed Operations Specialistahamilton@yourmercedes.com


    Worked with:
    Ryan Kinkade

    Service Manager

    (4.7) 350 reviews

  • November 14, 2016

    Just bought my first Mercedes, a Certified Pre-Owned, from Doug McIntosh. It was a terrific experience, he was great and I love the car. Had a very small... issue with the car that I noticed a few weeks later and they took care of it with absolutely no problem.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 6, 2020

    Excellent service with every visit. Never had an issue. Place is clean, professional, efficient, and personal. They will bend over backwards to help... their customers. They've made me very spoiled.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Mercedes Benz of Fort Washington

    Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!Amy Hamilton, Fixed Operations Specialistahamilton@...yourmercedes.com


    Worked with:
    Ryan Kinkade

    Service Manager

    (4.7) 350 reviews

  • 5.0 out of 5
    September 5, 2020

    My experience was great everyone was accommodating. This is my first time purchasing Mercedes and I will never drive another car. Everyone is friendly... and respectful

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Mercedes Benz of Fort Washington

    It's great to hear, Dionne, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again... for choosing Mercedes Benz of Fort Washington!Amy Hamilton, Fixed Operations Specialistahamilton@yourmercedes.com


    Worked with:
    Ryan Kinkade

    Service Manager

    (4.7) 350 reviews

  • 5.0 out of 5
    September 2, 2020

    Second vehicle we bought from MB Fort Washington. The sales process was easy, quick and hassle free. Good people, good service, great cars. That's 100%... of what we look for in a dealerhsip.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes Benz of Fort Washington

    Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!Aaron Smith, Sales Directorasmith@yourmercedes.com

  • 5.0 out of 5
    September 2, 2020

    This was my first time doing business with MB Fort Washington, and it was a very pleasurable experience. Our salesperson was helpful, attentive, and extremely... accommodating both on the phone, before visiting the dealership, and in person.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes Benz of Fort Washington

    Thank you so much for choosing Mercedes Benz of Fort Washington! Congrats on your new purchase, and let us know if we can be of any more assistance!Aa...ron Smith, Sales Directorasmith@yourmercedes.com


    Worked with:
    Dessire Cardenas

    Finance & Leasing Manager

    (4.8) 150 reviews

    Amy Hamilton

    Marketing Director

    (4.6) 46 reviews

  • 5.0 out of 5
    September 2, 2020

    Excellent and welcoming staff, prompt service and attention to detail. I highly recommend Mercedes of Fort Washington for the care and service of your... Mercedes.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Mercedes Benz of Fort Washington

    Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your ...comments with our team, and we look forward to working with you again.Amy Hamilton, Fixed Operations Specialistahamilton@yourmercedes.com


    Worked with:
    Ryan Kinkade

    Service Manager

    (4.7) 350 reviews

  • 1.0 out of 5
    August 30, 2020

    Not a good experience. I had an appointment to have the Blind Spot & lane changing System checked out it was inoperative. Dropped the car off at 9:45 AM.... Never heard back from them, I called & was told how busy they were very busy and did not look at my car yet. I said not to bother, I picked up my car & scheduled an appointment with Keenan Motors. They repaired the problem in a timely manner.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    2.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 29, 2020

    Love the quick check in and check out. Couldn't be happier. The service persons are top notch. Always cheerful and respectful. Keep up the great work....

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Mercedes Benz of Fort Washington

    Thanks for sharing your thoughts about your experience with Mercedes Benz of Fort Washington. We appreciate your business and hope to see you again so...on!Amy Hamilton, Fixed Operations Specialistahamilton@yourmercedes.com


    Worked with:
    Dessire Cardenas

    Finance & Leasing Manager

    (4.8) 150 reviews

    Ryan Kinkade

    Service Manager

    (4.7) 350 reviews

    Derek Witman

    Service Manager

    (4.7) 74 reviews

    Amy Hamilton

    Marketing Director

    (4.6) 46 reviews

    Aaron Smith

    Director

    (4.4) 41 reviews

View More Reviews