Mercedes-Benz of Fort Washington

New 888-523-8968 888-523-8968
Service 888-212-9238 888-212-9238

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Reviews

Average Ratings

4.5
141 lifetime reviews. Includes reviews of Mercedes-Benz of Fort Washington from DealerRater.com
  • Amazing dealership!!
    April 4, 2017

    We have been buying mercedes for years. We live in Cherry Hill, New Jersey. We found our best deal at Fort Washington. We had Samira Magarov, help...


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    We have been buying mercedes for years. We live in Cherry Hill, New Jersey. We found our best deal at Fort Washington. We had Samira Magarov, help us with our new car. She was the sweetest salesperson . She was very knowledgeable on every aspect. We came in on a Saturday, finalized our deal. When the car was ready during the week, Samira drove it to us in Cherry Hill. We loved dealing with her. She made our buying another mercedes so enjoyable. I would highly recommend her to anyone out their seeking to buy a Mercedes. Thank you Gwen

    Does recommend this dealer

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  • Fort Washington Mercedes is Terrific
    March 15, 2017

    I have been buying cars from Fort Washington Mercedes for several years. My experience with sales and service has been terrific. I purchased the s...


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    I have been buying cars from Fort Washington Mercedes for several years. My experience with sales and service has been terrific. I purchased the service plan when I bought the car. I live in New Jersey so when it???s time for service they pick up my car leave me a loaner and then return my car when it???s done. I have never had this kind of service before. It is so convenient. Eddie Millan is the general sale manager. He has always given me the best price for my cars. I have shopped around and he always beats the competitive price. Now when I need a car, I don???t even think about going anywhere else.

    Does recommend this dealer

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  • Best price on CPO, but at a cost.
    January 4, 2017

    Comparing similar inventory at multiple Merc dealers I bought a CPO 2014 Benz here. The buying decision came down to lower mileage, additional fe...


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    Comparing similar inventory at multiple Merc dealers I bought a CPO 2014 Benz here. The buying decision came down to lower mileage, additional features and a couple thousand dollars "saved". I bought the car at the end of the night, in the dark, in the rain. I know better, but had a level of trust for a Merc dealer and the integrity of the CPO program. What I discovered, at least on my car, was many corners were cut. I found multiple dings in the panels, scratches in the paint and popped interior panels upon inspection the following day in the sun light. While Merc Fort Washington took care of these things under warranty it put a bit of a bad taste in my mouth frankly. Most recently, about 1,500 miles after purchase I experienced a blow out on one of the rear wheels. I went to my local Merc dealer, who upon inspection contacted Merc for me stating that both rears were borderline dangerous and should not have passed CPO inspection likely even 5-10K miles ago. I'm pleased to state that Merc agreed and is comping not one, but two new tires for my car as the other rear was found to be unacceptable as well. I'm not out money, just some time, but sheesh, who expects a blowout on their "new" car in a couple of months? Fortunately neither my car nor myself were hurt in the event. I wouldn't say not to go here, I love a deal, but make sure you request the CPO checklist they're supposed to share with you and double check any work or replacement parts listed. I didn't get the checklist when I bought mine and admittedly cut corners myself as I always check the meat on the breaks and tires on a CPO vehicle. I let my guard down as I felt I was at a luxury car dealer and didn't think I needed to nitpick such things...I was wrong.

    Does recommend this dealer

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  • fantastic experience

    My experience was the easiest I have ever had. The sales staff and finance departments got me in and out in record time. I will definitely buy my ...


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    My experience was the easiest I have ever had. The sales staff and finance departments got me in and out in record time. I will definitely buy my next vehicle from them.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Great experience!!!
    December 1, 2016

    Buying a new car can be stressful....Sara was amazing, she went above and beyond. I truly enjoyed my new car experience at Fort Washington.


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    Buying a new car can be stressful....Sara was amazing, she went above and beyond. I truly enjoyed my new car experience at Fort Washington.

    Does recommend this dealer

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  • Terrific Experience, Terrific Car

    Just bought my first Mercedes, a Certified Pre-Owned, from Doug McIntosh. It was a terrific experience, he was great and I love the car. Had a v...


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    Just bought my first Mercedes, a Certified Pre-Owned, from Doug McIntosh. It was a terrific experience, he was great and I love the car. Had a very small issue with the car that I noticed a few weeks later and they took care of it with absolutely no problem.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience, worth the drive from NJ.
    October 19, 2016

    Sara is a real asset to this dealership. She worked with us (two older people) showed respect, patience, understanding, did no exhibit pressure or...


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    Sara is a real asset to this dealership. She worked with us (two older people) showed respect, patience, understanding, did no exhibit pressure or make us feel rushed like a lot of car sales people. It is intimidating to walk into a large upscale dealership. She took that feeling away immediately. Marissa F&I also a pleasure to deal with and very proficient and knoweledagble. Rich ??? who examined our car, that was garage kept and had 17K miles on odom. was condensending and some what arrogant. He talked down to us like we were DIRT BALLS who were turning in a piece of crap. What a shock to have him walk into Sara's office and act the way he did to two Sr citizens and 4 time MB owners. He may need some training on how to make his negative presentation.

    Does recommend this dealer

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  • GLE 350
    October 18, 2016

    Sara is a pro in what she does; I considered a few models, so I had a lot of questions. She answered every single one of my questions, plus more. ...


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    Sara is a pro in what she does; I considered a few models, so I had a lot of questions. She answered every single one of my questions, plus more. She always answered my phone calls and texts and made it sound like I was her only customer - always took time talk to me. If she said she'd call at 9:30am, guess what, she'd call at 9:30am. I would recommend Sara to anyone I'd know considering buying a Mercedes. Well done Sara!

    Does recommend this dealer

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  • We definitely recommend this dealership and the salesmen!
    October 10, 2016

    We got our car over the weekend! We worked with Wallace White & Craig Friedman! They were both very knowledgeable and professional! They worked wi...


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    We got our car over the weekend! We worked with Wallace White & Craig Friedman! They were both very knowledgeable and professional! They worked with us as a team the entire time and were very helpful! Thank you for everything gentlemen! We definitely recommend this dealership and the salesmen that worked with us!

    Does recommend this dealer

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  • Sarah was amazing!
    October 2, 2016

    Sarah H. was so easy to work with and accommatinf. She went above and beyond to get me the exact car I wanted and the price I wanted as well! Have...


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    Sarah H. was so easy to work with and accommatinf. She went above and beyond to get me the exact car I wanted and the price I wanted as well! Have already recommended her to friends!

    Does recommend this dealer

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