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Reviews

Average Ratings

4.8
261 lifetime reviews. Includes reviews of Robin Ford from DealerRater.com
  • It Doesn't Get Any Better Than This

    Robin Ford has been my place to go for more years than I care to remember. The service has always been outstanding. In several emergency situation...


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    Robin Ford has been my place to go for more years than I care to remember. The service has always been outstanding. In several emergency situations, Steve and the other service personnel could not have been more helpful. They can be counted on to find a solution. I can imagine dealing with any other dealership.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great dealership and service center
    April 2, 2017

    Robert W did a fantastic job with servicing my vehicle. Answered all my question took care of my vehicle.. Thank you Robin Ford, never change!


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    Robert W did a fantastic job with servicing my vehicle. Answered all my question took care of my vehicle.. Thank you Robin Ford, never change!

    Does recommend this dealer
    Came in for service or repair

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  • Dealership has amazing sales and service departments.
    February 25, 2017

    Being a customer for many years, we have found that there service department is very knowledgeable and get your vehicle repaired within a reasonab...


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    Being a customer for many years, we have found that there service department is very knowledgeable and get your vehicle repaired within a reasonable time and done right. We have tried other Ford dealers for service and have returned to Robin Ford. The service department has the best advisors and mechanics in the area.

    Does recommend this dealer
    Came in for service or repair

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  • They are always courteous. I can't say anything negative.
    February 15, 2017

    I always have a good experience when I go to Robin Ford for service. I highly recommend them. I feel very confident when I leave my car there for...


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    I always have a good experience when I go to Robin Ford for service. I highly recommend them. I feel very confident when I leave my car there for service.

    Does recommend this dealer
    Came in for service or repair

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  • Convenient
    February 8, 2017

    The customer service was very helpful and the free shuttle service made it easy for me to get my car service and go to work.


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    The customer service was very helpful and the free shuttle service made it easy for me to get my car service and go to work.

    Does recommend this dealer
    Came in for service or repair

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  • The best great service department and sales department .
    January 27, 2017

    Sean Cantwell the service manager is the best he will help you in anyway he can he is a great person to talk to and he understands your problems ...


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    Sean Cantwell the service manager is the best he will help you in anyway he can he is a great person to talk to and he understands your problems . The service writers are also out standing along with Sean . The mechanics are great they do out standing repairs you will never be unsatisfied . Jim Suydam is a fair and very good sales manager he does the best to help you get into the car you want he is also an outstaning person to work with when it come to buying a car .

    Does recommend this dealer
    Came in for service or repair

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  • Super Experience
    November 14, 2016

    I recently purchased a new Escape from Robin Ford. As it is the fourth car we have purchased from them, we knew we wouldn't be disappointed. The s...


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    I recently purchased a new Escape from Robin Ford. As it is the fourth car we have purchased from them, we knew we wouldn't be disappointed. The salesman, Jamar Anderson, was extremely helpful. After test driving the Escape with all the bells and whistles , I realized that might be too much for me. Within a couple of days he found another car with just the right options and then the general manager, Jim Suydam made my husband very happy with the financing! I brought the car home the next day! The service department has always been wonderful with taking care of any issues with all the cars, even helping me when I have screwed up my phone for sync! Everyone always seems to go out of their way for you- to finding the perfect car with a comfortable price and great service!!I can't imagine purchasing a car from any other dealership!

    Does recommend this dealer

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  • Many visits to Robin Ford for service.
    November 14, 2016

    Since purchasing my 2013 Ford F-150, I have been taking it to Robin Ford for service. I have had oil changes and one recall done at Robin. I also...


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    Since purchasing my 2013 Ford F-150, I have been taking it to Robin Ford for service. I have had oil changes and one recall done at Robin. I also had the rear window of the truck replace at no charge do to a broken circuit in the rear window defroster. The recall was to replace a defect master brake cylinder. All of the services were performed with no problems and they were done in a timely matter. Sean Cantwell (service manager) was very efficient and courteous when handling these problem. I have no problem recommending this dealership to any of my friends and family.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent experience!!!
    November 2, 2016

    They successfully diagnosed and repaired a problem that 3 other mechanics had failed to solve. They persisted and kept me informed of progress alo...


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    They successfully diagnosed and repaired a problem that 3 other mechanics had failed to solve. They persisted and kept me informed of progress along the way. I commend them for their excellent customer service and mechanical acumen!

    Does recommend this dealer
    Came in for service or repair

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  • Great customer service
    September 17, 2016

    I just bought a Ford Escape from robin ford I had been to 4. Dealers in 2 days and I have to say from the moment I walked in robin ford I knew I ...


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    I just bought a Ford Escape from robin ford I had been to 4. Dealers in 2 days and I have to say from the moment I walked in robin ford I knew I would buy there. Everyone was welcoming. No one was high pressure or salesman like. I had a friendly feeling instead of a attack of the vultures feeling. Both Jules my sales rep and Jim the manager worked with me through a visit and many phone calls to put me in a car that had everything I wanted with a price I could live with. They were way beyond helpful and I felt like I was doing business with a friend. Eric was so kind as to help too. Everyone greeted me. Your staff is amazing there. Jules and Jim should be commended. I will praise you to everyone I know.

    Does recommend this dealer

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