Chapman Ford Chrysler Jeep Dodge Ram Of Horsham

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
353 lifetime reviews.

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  • 4.0 out of 5
    May 15, 2021

    Ty was great . Friendly and personable . Good experience ?

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for your recommendation and congrats on your new ride. If you have any additional feedback for the team, please send a note to social@chapmana...utogroup.com

  • 5.0 out of 5
    April 30, 2021

    Jessica was great! Everything went smoothly and was a great experience

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

  • May 25, 2019

    We had a great experience at Chapman and our salesman Edgar Vega was terrific! Very knowledgeable and really worked with us to find a truck with the required... specs for the right price. I'd definitely recommend them.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jen, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Saf...e travels!

  • 5.0 out of 5
    April 29, 2021

    From the initial recommendation from my favorite Service Advisor to signing the final papers for a car yet to be delivered to the dealership, the Chapman... Team was stellar, professional, service oriented. My Product Specialist was super-knowledgeable, listened to my issues, made realistic recommendations - all while balancing my sale with 3 other customer groups taking test drives! The young man who drew up the papers was extremely thorough in providing every detail while ensuring my understanding.. The Sales Director contributed positively to the price negotiations paperwork support. Let?s not forget the Service Director who described details about how best to care for my new Bronco Sport. While I feel so lucky to be one of the few customers to get a head start on loving this desirable vehicle, I am even more grateful to continue my alliance with Chapman Ford for yet another decade of superior service in every dimension (my priority aspect of this purchase). Who could ask for more?

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-qualit...y service, and we're so happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    April 13, 2021

    Alfredo is always very courteous and helpful...I definitely appreciate and recommend Chapman of Horsham whenever I get a chance...thank you

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Mary, we are so happy to read such a great review about Chapman Ford of Horsham! Please let us know if there is ever anything else we can do for you! ...Safe travels!

  • 5.0 out of 5
    April 9, 2021

    Alfredo was very helpful in getting me setup with what my car needed. Very professional.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for your recommendation Aaron, much appreciated!

  • 5.0 out of 5
    March 31, 2021

    Had a very good experience with Chapman. Made the purchasing process very easy especially since I was buying out of state. Highly recommend

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for your recommendation Kyle, much appreciated and congrats on the 2021 Jeep Wrangler!

  • 5.0 out of 5
    March 22, 2021

    Quick, friendly service. No hassle or pushy salesmen

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Jim, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again! Take care!

  • 1.0 out of 5
    March 21, 2021

    AC repair 3 years in a row and still not working First time under warranty, 2nd time 1500.00 worked 3 summer months. Went to turn on first time this year... and not working . You want another 1500.00. My family (in laws included) have bought 4 cars the last 6 years from Chapman. Good bye sales and service.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (...888) 470-9516 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

  • 5.0 out of 5
    March 20, 2021

    Alfredo is the best! Very helpful and informative. I've known him for a number of years now and it's always a pleasure doing business with him.

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    Shopped for a new car
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    Dealer Response

    Hello Joseph, our Staff works hard to go the extra-mile for our valued guests! We hope to be of service to you again! Take care!

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