Chapman Ford Chrysler Jeep Dodge Ram Of Horsham

4.1 out of 5 4.1
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM

Chapman Ford Chrysler Jeep Dodge Ram Of Horsham Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 4:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2014

We're here to help you buy a vehicle that's right for you. You'll find several tools on this site to make the process as

...

easy as possible. Browse Chapman Ford Chrysler Jeep Dodge Ram of Horsham's inventory, view our specials, apply for credit, or arrange for service.

"Unless our emblem is on the back of your new car or truck, you probably did pay too much ."

Service

Oil, Filter Change

$38.99 and up*

Tire Rotation

$24.99

Air Filter Replacement

$42.99 and up*

Battery Service

$35.99

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
339 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 3.0 out of 5
    December 12, 2019

    Went to see vehicle. Person I originally talked to wasn't there, tho we knew I was coming. Vehicle was nicely priced. They cleaned it up good. Went to... drive it. It had antifreeze smell. And no heat. Drove about an hour to get there. On the good side some very nice vehicles. Just not what I was looking for.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Neil, on behalf of Chapman Ford of Horsham, we are regret to hear you have recently had a negative experience with us. We take our customers? comments... seriously so we hope that you?ll give us a call at (215) 674-3600 so we can understand exactly what went wrong and do our best to try and resolve this matter, if we still can. Thank you for your honest feedback and we hope to hear from you soon. Take care.

  • 1.0 out of 5
    December 11, 2019

    Service took my car for 9 days for control arm repair. Was told parts had to be ordered, then parts were delayed, then bolts broke during repair which... extended repair. 150 MILES were put on my car during that time with no answer as to how or why. Extremely disappointed.

    1.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Evan, we are disappointed to learn of this situation you have described. We take our clients' comments seriously and want to understand in further det...ail what exactly went wrong. Please reach out to us at (215) 674-3600 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

  • May 25, 2019

    We had a great experience at Chapman and our salesman Edgar Vega was terrific! Very knowledgeable and really worked with us to find a truck with the required... specs for the right price. I'd definitely recommend them.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jen, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Saf...e travels!

  • 5.0 out of 5
    December 4, 2019

    We drove in from out of town looking to trade our truck in for a Ford. Michael Werner, greeted us at the front door and took care of us from start to finish.... He was extremely pleasant ad friendly, and very knowledgeable about the car we were interested in. Mike made the buying process easy and hassle free. We are walking out of Chapman Ford happy customers thank to Michael Werner!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Samantha, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional questions ab...out your new vehicle, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    December 2, 2019

    I needed a work truck. Never financed before and unsure how this all worked. Met by Mike Werner when I got there. And I am driving a work truck. Thank... you Mike.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, James! We truly appreciate your kind words and hope you enjoy your new truck! We hope to see you again soon.

  • 5.0 out of 5
    November 17, 2019

    Antonio is the best salesperson. Gave me bottom line price on my new car purchase and also gave me top trade value on the two cars I needed to trade. Thanks... Antonio, you are the best!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you, Howard! We truly appreciate your kind words and hope to see you again soon.

  • 5.0 out of 5
    November 16, 2019

    Mike was amazing. He made the process to lease a vehicle go so smoothly. He was very knowledgeable and got me in the perfect vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Nicolette! We truly appreciate it and hope to see you again soon.

  • 5.0 out of 5
    October 31, 2019

    Matt Hille did a great job managing the process of my auto purchase. He was very knowledgeable about the car and all The related functions. I was very... happy with the overall purchase process which was a direct reflection of Matt and his approach.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Dan! We truly appreciate your kind words and hope to see you again soon!

  • 5.0 out of 5
    September 28, 2019

    Michael, Steve and Randy could not have been more helpful and pleasant! Did not feel the usual stress from a dealership. Thanks for your help.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Danielle, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your b...usiness! Take care!

  • 5.0 out of 5
    September 26, 2019

    Our family bought two vehicles in the last year from Chapman - an Explorer (son) from Fred and a RAM (daughter/son-in-law) from Ryan. Found both salesman... to be professional, personable and knowledgeable about their products. We were impressed with the vehicle pricing and financing rates. Only suggestion - rebate quotes on the web site should state that you may not qualify for all of them (eg. military, EMS,...).

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words, John! We truly appreciate it and hope to see you again soon.

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