Reviews

Average Ratings

4.8
639 lifetime reviews. Includes reviews of Glanzmann Subaru from DealerRater.com
  • 2015 STI

    I JUST ORDERED A 15 STI FROM GLANZMANN. I WAS SHOPPING BETWEEN 4 OTHER LOCAL SUBARU DEALERS BEFORE CLOSING AT GLANZMANN. DON'T KNOW WHY I EVEN LOO...


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    I JUST ORDERED A 15 STI FROM GLANZMANN. I WAS SHOPPING BETWEEN 4 OTHER LOCAL SUBARU DEALERS BEFORE CLOSING AT GLANZMANN. DON'T KNOW WHY I EVEN LOOKED AT ANY OTHER DEALERS BECAUSE NONE OF THEM WERE AS DETERMINED TO MAKE A DEAL. IN MY OPINION, GLANZMANN VALUES LOYALTY, ESPECIALLY REPEAT CUSTOMERS. THIS WAS APPARENT DUE TO THE MONEY SAVED OFF MSRP AND TRADE IN VALUE. THIS IS MY THIRD PURCHASE FROM GLANZMANN AND NO OTHER DEALER CAME CLOSE TO BEATING THEM. USUALLY IF YOU GET ENOUGH OFF THE MSRP... A DEALER WILL LOW BALL YOU ON TRADE IN. NOT GLANZMANN. THEY WERE VERY FAIR WITH THE FINAL PURCHASE PRICE & FAIR WITH THE TRADE IN VALUE. GLANZMANN BEATS ALL. KUDOS TO FRANCES, JESSICA, AND THE GLANZMANN FAMILY FOR MAKING IT WORK.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Express service
    September 25, 2017

    Went in for express service for nail in tire. Waited on promptly and efficiently, work done quickly. Very accommodating service agent. Appreciate ...


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    Went in for express service for nail in tire. Waited on promptly and efficiently, work done quickly. Very accommodating service agent. Appreciate that I could come in for express/ emergency service.

    Does recommend this dealer
    Came in for service or repair

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  • 1 year old Impreza
    September 24, 2017

    brought my wife's car, an Impreza in for PA annual inspection on Saturday 9/23/2017. appointment was previously set up with adviser Eric Wilson. a...


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    brought my wife's car, an Impreza in for PA annual inspection on Saturday 9/23/2017. appointment was previously set up with adviser Eric Wilson. arrived, meet Eric Wilson, who did the paperwork, answered any questions I had concerning the car, services, and the time when it would be completed. He appears to enjoy dealing with the customers, and is efficient. Only issue was, the Broadway automatic car system was down.Which he quickly contacted the service company. He even took the time to explain what they believe what was wrong with the arm mechanism. He went above in my opinion.

    Does recommend this dealer

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  • courteous, patient, thorough service
    September 24, 2017

    I worked with George Shaffer. He was courteous, patient, and thorough. He answered all my questions, helped me think through issues, and did not...


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    I worked with George Shaffer. He was courteous, patient, and thorough. He answered all my questions, helped me think through issues, and did not rush. I was impressed with the post-sale service Glanzmann Subaru offers, including free inspections and first year of routine service.

    Does recommend this dealer

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  • Fantastic Service and Great Deal!
    September 23, 2017

    Steve was my Salesperson at Glanzmann Subaru, Phillip showed me how to use all the new tech features and Gary walked me through the purchase pape...


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    Steve was my Salesperson at Glanzmann Subaru, Phillip showed me how to use all the new tech features and Gary walked me through the purchase paperwork and facilitated major savings for me! Courteous, kind and professional are the top 3 words I would choose to describe my experience! What a difference it is to feel respected during the car buying process. Very straightforward and very trustworthy. Go here to buy your car!

    Does recommend this dealer

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  • Always happy with the sales and service at Glanzmann Subaru
    September 23, 2017

    I have leased 4 Subarus from Glanzmann..and have always appreciated the sales staff and service crew..I keep going back.I would recommend this dea...


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    I have leased 4 Subarus from Glanzmann..and have always appreciated the sales staff and service crew..I keep going back.I would recommend this dealer to friends and family.

    Does recommend this dealer

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  • Counsumer

    Took 2005 outback in for a groining noise and was told it was a wheel bearing. Pick up car with the same groin noise after giving them $530 for l...


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    Took 2005 outback in for a groining noise and was told it was a wheel bearing. Pick up car with the same groin noise after giving them $530 for left front bearing replacement. Brought car back and was told it was the front differential that can be fixed for $4400. Would you believe a dealer that told you it was a wheel bearing and then gave you back the car with the same noise after test driving it after the repair.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Extraordinary Service
    September 19, 2017

    After providing exceptional service related to 2 visits in July, Dan Geist, my service advisor, did it again 2 more times in August. One day befor...


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    After providing exceptional service related to 2 visits in July, Dan Geist, my service advisor, did it again 2 more times in August. One day before going on vacation, Dan helped me via phone related to my Forester's frozen steering wheel. The morning of our departure Dan expedited the repair of my Impreza's oil valve assembly, so we could leave on schedule.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent service!
    September 16, 2017

    From my first point of contact making the appointment with Donna to a follow-up call with Anita saying I was running late to my actual service app...


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    From my first point of contact making the appointment with Donna to a follow-up call with Anita saying I was running late to my actual service appointment with John, I was treated in such an excellent and accommodating manner. John was extremely knowledgeable and pleasant. He answered my many, many questions and was an excellent communicator. When I inquired about how to get sunscreen out of my leather seats he said he'd look into it. I was delighted to learn that he found the answer and was able to have my car cleaned and it looked brand new once again! I highly recommend Subaru service department. (As well as Sales where I have had an excellent experiences over the years purchasing my car! It's my third Subaru!)

    Does recommend this dealer
    Came in for service or repair

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  • Recall repairs - great service
    September 13, 2017

    Had a great experience at Glanzmann when they took care of our recall repairs. The staff we're prompt, knowledgable and friendly. Would use Glanzm...


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    Had a great experience at Glanzmann when they took care of our recall repairs. The staff we're prompt, knowledgable and friendly. Would use Glanzmann again.

    Does recommend this dealer
    Came in for service or repair

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