Sussman Mazda

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
38 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 24, 2019

    I came in to buy a Mazda 6 at $20100.00 and left paying $19781.00. They didnt have the model on lot but got it the next day. This was a 25k MSRP for 19781.... They gave me a specific price quote by email 1st. Then beat it! Im happy! The salesman even picked me up at my house to pick up my new car! What else is there?

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 24, 2018

    Brett did a great job with the entire purchasing process as did every person who helped with the sale. The car was immaculate and Brett explained every... detail and paired both of our phones

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • June 4, 2016

    The sales staff was very flexible and a pleasure to work with. Glenn Luby is a man of his word and a great salesman. Will definitely come back when I get... my next car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    May 16, 2018

    Bought a certified used Mazda 3 from them in June of 2017. When they brought the car around to me the car had a dent in the hood and cigarette ashes in... the car. I told them I would not buy it and they had change order written to put a new hood on the car. I purchased the car and found that the rear tire was not up to par and they refused to change it. THey did replace the hood and they had the car for a month to do that work. The auto windhield wipers did not work and they told me it was the sensor. Found out the windshield had to be replaced as it was not hte stock windshield and the auto wipers would not work without a stock windshield. The salesman assured me it was fixed before this was found to be the solution. THey replaced the windshield and it made a hissing noise after it was replaced, air leak when you went over 55MPH. I took it to the windshield place and they fixed it again. Now the auto wipers work. I dealt with mazda USA over the rear tire and they said Sussman said it passed inspection so it was good, even though the inside of the tread was worn out from being on another vehicle. Just took the car back to be inspected and the rear brakes just passed inspection, this is certified preowned! It should of passed easily. The GM offered 50% off the brakes. They should of replaced the rear brakes free of charge as I only drove the car 7,000 miles since purchasing it. I love my MAZDA 3 but this dealer is a real joke. STAY AWAY!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 27, 2018

    Buying experience was great. No hassles or pressure. We did dealer shop on both sides of the river, but Sussman beat all the other quotes. Excellent customer... service provided by Meg., Eric, and Matt. Love my new CX-5 !. My son-in law and I were very pleased. Tom and Tim, NJ.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 23, 2018

    Very friendly and knowledgeable team! Went in just to test drive (was the last dealership of the day) and ended up loving the way the CX-5 drove and looked.... After working with their team I needed a couple of days to think about it, their team was not only understanding but also very supportive that I make sure I make the best decision for me. I really appreciated their enthusiasm and friendliness and would certainly buy from them again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 2, 2017

    ERIC, TIANNA AND MEG. aka the Dream Team. They were awesome and got me in the car of my dreams. Paperwork was handled seamlessly by Eric, Tianna sold me... the car and Meg got my paperwork started so all i had to do was sign in and drive.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 20, 2017

    Spent two visits test driving three different cars. I consider myself a car guru and was shocked at how knowledgeable the salesman, Brent, was about the... cars and the features(he didn’t ask me to write this). Literally no-pressure sales experience, almost unbelievably comfortable. They had the car, in the color-combo I wanted, with the options I wanted, on the lot! It was the best car buying experience I’ve ever had.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 30, 2017

    Dealership matched the best price I received from a number of other dealers. Test drove a couple of vehicles , closed the deal and left with a new CX5.... Salesman and sales staff couldn't have been nicer.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 10, 2017

    Stopped in today to begin searching for my first lease. Eric took my fiancé and I out to test drive a CX-5 Sport and CX-3 Touring. We couldn't have asked... for a better experience - he was extremely knowledgeable and perceptive to my needs, and it made me not want to look anywhere else. I intended to sleep on it, and possibly do some more shopping around, but our salesperson, Christina, was determined to get us into a vehicle today. After some low-pressure negotiating, she did exactly that! I left with a beautiful new 2017 CX-3 Touring, and got what I felt to be a very fair trade-in value for my old Hyundai. The whole team there made an unfamiliar experience feel comfortable, and above all, I left feeling like I got a great deal. I would absolutely recommend Sussman and this crew in particular to anyone searching for a new vehicle! Thank you!

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    Shopped for a new car
    Did make a purchase
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