Reviews

Average Ratings

4.3
31 lifetime reviews.
  • Very Satisfied

    The sales staff was very flexible and a pleasure to work with. Glenn Luby is a man of his word and a great salesman. Will definitely come back whe...


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    The sales staff was very flexible and a pleasure to work with. Glenn Luby is a man of his word and a great salesman. Will definitely come back when I get my next car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Purchased a New Mazda on 8/30

    Dealership matched the best price I received from a number of other dealers. Test drove a couple of vehicles , closed the deal and left with a new...


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    Dealership matched the best price I received from a number of other dealers. Test drove a couple of vehicles , closed the deal and left with a new CX5. Salesman and sales staff couldn't have been nicer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Exceeded All Expectations

    Stopped in today to begin searching for my first lease. Eric took my fiancé and I out to test drive a CX-5 Sport and CX-3 Touring. We couldn't hav...


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    Stopped in today to begin searching for my first lease. Eric took my fiancé and I out to test drive a CX-5 Sport and CX-3 Touring. We couldn't have asked for a better experience - he was extremely knowledgeable and perceptive to my needs, and it made me not want to look anywhere else. I intended to sleep on it, and possibly do some more shopping around, but our salesperson, Christina, was determined to get us into a vehicle today. After some low-pressure negotiating, she did exactly that! I left with a beautiful new 2017 CX-3 Touring, and got what I felt to be a very fair trade-in value for my old Hyundai. The whole team there made an unfamiliar experience feel comfortable, and above all, I left feeling like I got a great deal. I would absolutely recommend Sussman and this crew in particular to anyone searching for a new vehicle! Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bad Experience

    I had the worst experience at Sussman Hyundai. I called them to enquire about the availability of a used car and was told by their Sales Manager "...


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    I had the worst experience at Sussman Hyundai. I called them to enquire about the availability of a used car and was told by their Sales Manager "Steve" that the car is available. I told him that we would reach in about an hour (the time taken to drive over from WC to Willow Grove) and he said they will have the car pulled out to be checked. I reached their showroom and their Sales person gets us the keys and gets us into the car however after a couple of minute he comes back and says the car is no longer available. I can't understand how difficult is it to co-ordinate and call a potential customer to say that the car has been sold. I will advise people to avoid the place! Would have given lower rating if possible.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great buying experience

    Went to Sussman Mazda to look at the CX5s as I read good reviews about the car. Glenn my sales person was very knowledgeable on All aspects of the...


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    Went to Sussman Mazda to look at the CX5s as I read good reviews about the car. Glenn my sales person was very knowledgeable on All aspects of the car. He found out the things that I cared about and those that weren't that important. He then suggested we test drive one and I was hooked. He even suggested driving it home to show my wife. We agreed on the price it was the most pain free car buying experience I've had. The whole group were very personable and pleasant to work with, I would recommend Sussman Mazda. As they say on the commercial Zoom Zoom!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience buying a Mazda3

    I recently purchased a 2016 Mazda3 from Sussman Mazda (first time car buyer). Glenn was very helpful, flexible, and honest throughout the process....


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    I recently purchased a 2016 Mazda3 from Sussman Mazda (first time car buyer). Glenn was very helpful, flexible, and honest throughout the process. I made an offer via email, they accepted it, and they didn't try to up-sell me on anything. No haggling back and forth, the price was the price. I had a great experience at Sussman Mazda.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience buying my first car!

    I had a wonderful experience here buying my first car! I just wanted to give everyone at Sussman Mazda a shout out for being tremendously helpful ...


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    I had a wonderful experience here buying my first car! I just wanted to give everyone at Sussman Mazda a shout out for being tremendously helpful and friendly, especially my salesman, Glenn. He offered me a great deal on a 2016 Mazda 3 and was just a nice, affable man to boot. I would recommend Glenn and Sussman Mazda to anyone looking to escape the high pressure in-your-face nonsense that pervades most auto dealers.Thanks again Sussman!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Pleasant buying experience on a new CX-5

    I had a great experience buying a 2016 CX-5 Touring from Sussman Mazda (5/22/15). I was very pleased with the service as well as the price; the de...


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    I had a great experience buying a 2016 CX-5 Touring from Sussman Mazda (5/22/15). I was very pleased with the service as well as the price; the dealership was willing to negotiate and compromise with us. Our salesman, Glenn, was friendly, polite, and patient. Without a doubt, I would highly recommend this dealership to other people who are interested in purchasing a Mazda.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New CX-5

    I went to several Mazda dealerships and this was by far the best experience. Glen was very helpful and friendly. He did not pressure us into buyin...


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    I went to several Mazda dealerships and this was by far the best experience. Glen was very helpful and friendly. He did not pressure us into buying anything. He was very honest and sold us the car from a consumer point of view. He took the time to explain the touch screen, Bluetooth, and other features. I was very happy with my experience at sussman and I love my new CX-5.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Fixed a Disaster Made by a Competing Dealer

    After a horrendous and distressing experience with another competing Mazda dealership local to our area, where the car presented to my wife for de...


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    After a horrendous and distressing experience with another competing Mazda dealership local to our area, where the car presented to my wife for delivery was not the same as the one she wanted and had agreed to acquire, Mike, the Sales Manager at Sussman Mazda, resurrected our failed transaction on short notice and brought us back from the brink of our vowing never again to consider another Mazda product. Mike was honest and straightforward with respect to the numbers aspects of the replacement lease deal, and when we came to pick up the car this time around, it was the right car! Glenn, the Sales and Leasing Rep., was very personable and did a great job reviewing the features of my wife's new Mazda3 Hatchback and in addressing other related matters and our questions. In less than 24 hours, my wife went from being extremely angry and upset to being extremely happy and content, and when the wife is happy, that's always a good thing. Great job Sussman Mazda!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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