Reviews
I was satisfied with the service and deal that I got on...
I was satisfied with the service and deal that I got on my 2013 Nissan Rogue. Buying a new car can be stressful but the staff at Colonial Nissan made it easy. I would recommend the dealer for someone looking for a new vehicle. I bought two cars in two days!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike was accommodating and very personable. Leased a new...
Mike was accommodating and very personable. Leased a new car from him, he was able to get me what I wanted at the price I needed to be..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am taking the time to write this review because it has...
I am taking the time to write this review because it has been a long time since I experienced such an excellent standard of customer service. Chris and Antatoly were not only patient but extremely friendly and helpful. Jeff Garfinkel was.... the epitome of customer service and class . I can’t thank him enough for all he has done to help me. Not only did he remember me from 2011 but he made me and my son feel as though we were part of a family. It was truly an experience that I will remember. Thanks again, Melissa and Xander
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
Service is always great and they go above and beyond. Thanks!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
FIRST TIME BUYER
I recently went to Nissan to purchase my first car and I was so nervous. This was a very big step for me and I couldn't have put trust in a better company. I had the pleasure of having Steve Gilman as my salesman and he made me feel so comfortable...did I mention he fed me also(a little inside joke). Steve took my information and went to the back and right there and then I wanted to leave because I thought he would come back and tell me I wasn't approved but instead he came back with a set of keys and told me to meet him out front. Test driving the car made me feel a little bit better but I wanted to get down to the nitty gritty..what were my payments going to be. That is when I met the infamous Tommy and he made this the best experiencce ever. We laughed and joked talking about football and all kinds of sports that I forgot that I was at a car dealership.I felt so comfortable when I left Nissan in first car I cried all the way home because I never thought that this would happen to me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your service center made the experience as pleasant as...
Your service center made the experience as pleasant as possible by keeping me informed of the progress and providing a pleasant place to wait for my car. The Service Advisor was very pleasant and accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was happy with the experience, friendly employees, very...
I was happy with the experience, friendly employees, very accomdating and I not there too long and I ended up a new car owner! Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Dealership around!
Me and my husband just bought our second Nissan off Gary! Going to Colonial is not a typical experience for purchasing and/or repairing your car. They really work with you and do not pressure you like other dealers do. We have recently also brought my mom who absolutely loves her new Rogue (Salesman Chris). Both Gary and Chris made our experiences fun and not stressful! I recommend Colonial NIssan to all my friends and family! And a big thanks to JASON for making the work environment a good one for all of the staff!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
SECOND CAR PURCHASED WITH COLONIAL NISSAN!!!
My Sales Rep, Botir Abdullaev was great! Botir greeted us and made us feel welcomed and valuable. Botir inquired type of vehicle I wanted and answered all questions. While we were looking at the cars, Botir was working on my paperwork. The process was so fast and seamless, it made me feel lika a very important person! All the employees are very professional and friendly! I will continue to purchase my cars from Colonial Nissan and Botir!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Service
We liked the friendly, yet professional, approach that our salesman presented. We were clear on what we wanted and he was able to provide for each of our needs. it's always good to do research before hand, and with a flexible attitude and knowledgeable salesperson, I believe we purchased the right vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
