Colonial Subaru

4.7
(610 reviews)
Visit Colonial Subaru
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Service Sales
Monday 7:30am–7:00pm 9:00am–9:00pm
Tuesday 7:30am–7:00pm 9:00am–9:00pm
Wednesday 7:30am–7:00pm 9:00am–9:00pm
Thursday 7:30am–7:00pm 9:00am–9:00pm
Friday 7:30am–7:00pm 9:00am–9:00pm
Saturday 8:00am–4:00pm 9:00am–6:00pm
Sunday Closed Closed
New (866) 338-4217 (866) 338-4217
Used (866) 525-0142 (866) 525-0142
Service (888) 678-7579 (888) 678-7579

Reviews

4.7
(610 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

I Bought my 2017 Jetta From Shawn he was Professional,...

I Bought my 2017 Jetta From Shawn he was Professional, confident, and just an overall great Guy. would recommend him to anyone!!!!!! and I did

1.0

By far the worst service writers in the industry

I have been driving for many years and have had many cars. This service department is by far the worst in the industry. The service writers could care less about their jobs. This department has absolutely no integrity. One service writer made an appointment with me to come in at 8am since this was arranged by VW corporate and she showed up at 8:20. I had to stand around for 20 minutes when I am extremely busy. Since this was arranged by VW corporate I had to see her. There are only 2 service writers. If you have to leave a message for someone to call you back you probably will never get the call. Rarely do they answer the phone. You have to leave a message. I will certainly never purchase a car from this dealer. I can only imagine what that experience is like if the service department is that terrible. I will drive 50 miles out of my way to go somewhere else.

5.0

Just purchased a 2021 VW Passat that was my 4th vehicle...

Just purchased a 2021 VW Passat that was my 4th vehicle from Dave Johnson at Colonial Volkswagen and couldn't be happier with his knowledge, experience, and professionalism. The transaction was a smooth process as I knew it would be. I've always recommended my friends and family to Dave & the dealership as I know they will be well taken care of. I will also continue to bring my new vehicle into the service dept as they have always taken excellent care of the vehicles I've previously owned. Thanks Dave.

4.8

Excellent Dealer

Great Dealership.. Bought 2020 Sub, very easy Sales Rep. Mr. Gandhi was Good. Will be back to get another Subaru from You.. when replacing another vehicle. Thank you.

5.0

Customer

I had a excellent sales Consultant Sukelu Gandhi he was very helpful and explained the difference in the three car that I test rode. I ended up buying the Sport Crosstrek. With the help of Mr. Gandhi it was easy to make my decision and wanted to go with Colonial Subaru. The financial department was also very helpful. Thank you Albert Furey

5.0

David was so great with handling our business needs....

David was so great with handling our business needs. Anytime we get service there David always takes good care of me. Thank you David! From Barbara Lee

5.0

I recently purchased a used VW from this location. To...

I recently purchased a used VW from this location. To say I’m thrilled would be a giant understatement; however, none of it would have been possible without Dave’s help. Dave isn’t just a salesman, he’s a VW enthusiast. As someone looking to upgrade from the Mk3 I’ve driven for the past 15yrs, his passion for VW was refreshing. He is also the least pushy car salesman I’ve ever encountered and seemed to genuinely care about my happiness as a customer. All around a great experience! I’d recommend Dave to anyone looking to buy a VW.

5.0

Absolutely moe than satisfied

The Colonial Subaru dealership and, in particular, Walter Ruschak, the sales person, could not have been more helpful and accommodating in the lease of my 2021 Impreza. From finding the car I wanted up to the lease agreement, everything was handled with ease. In fact, my daughter was with me when I leased my Impreza and she was so impressed, she leased a Subaru Crosstrek the very next day. I also have a 2004 Subaru Outback Impreza that I will keeping. I highly recommend both the sales and service departments at this dealership.

5.0

I just had a great experience buying a pre-owned VW...

I just had a great experience buying a pre-owned VW certified Sportwagen from Colonial Volkswagen . The experience was as streamlined and professional as I've ever had in a dealership, and with no pressure. I called ahead of time and scheduled my appointment . The car I was interested in was out front and ready when I got there and I was on the road doing a test drive within 15 minutes of arrival. I dealt with Dave Johnson, a real experienced and friendly salesman who explained the car to me and gave me lots of useful additional info . Before I left Dave set up the infotainment system and linked it to my iphone. Lorraine Dugan in finance was super nice, she took me through all the paperwork quickly and clearly explained everything. They did a fantastic job detailing my car for me while we were doing the paperwork. I totally recommend Colonial VW to anyone looking for a car.

3.0

Lied to

Recently my wife and I purchased a used vehicle from Colonial. The vehicle we purchased was exactly what we wanted and the sales staff was great. The problem began when the dealership took our old car in for a trade evaluation. They came back offering a third of Kelly Blue book using the excuse that the suspension needed rebuilt. Being a mechanic I knew that was a bogus excuse but didn't say anything because I knew my wife really wanted the new car. I kept our old car and upon returning home realized that the person who did the trade in evaluation had retracted the sun shade for the sunroof. Apparently in the process it got jammed and damaged leaving me to have it fixed. Calls to the dealership to ask for an explanation have gone unanswered. I am more and more convinced that the trade evaluator knew it had happened and rather than being honest with us came up with the suspension excuse. Honesty is paramount in any business dealings and Colonial vw has failed miserably. Cannot recommend to anyone.