Colonial Volkswagen Subaru

3.2 out of 5 3.2
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 7:00 PM

Colonial Volkswagen Subaru Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2007

Colonial Volkswagen Subaru is a family-owned and operated New and Certified Pre-Owned Auto Dealer that has been in the Philadelphia area for over 40 years. Customer Satisfaction is our #1 concern. Colonial Volkswagen Subaru is proud to offer only the finest automobiles at the lowest prices. Every Colonial Internet Customer will receive a Our Colonial Value Package valued over $1500 totally free with any new or pre-owned vehicle purchase.

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Colonial will pickup and delivery your car for service! Call for more details!

"COLONIAL VOLKSWAGEN SUBARU - A GREAT DEAL MORE!"

Service

Wheel Balance

$59.95

Oil, Filter Change

$39.95

Cabin Filter Replacement

$59.95 and up*

Fuel Injector Service

$149.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.2 out of 5 3.2
73 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 2.0 out of 5
    July 20, 2018

    I believe i bought a lemon and I think they knew it was a lemon. I purchase a 2012 VW Routan in February 2016. Had nothing but trouble

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    2.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    June 30, 2018

    Colonial offered us a competitive price on a Forester, and we negotiated the deal prior to arriving. The night before I called the dealership to confirm... that we could receive the 0 down, 0% APR incentive. I was told by Shantell that this was no problem at all. After driving an hour and a half to the dealership, and test driving the vehicle, we were prepared to sign the paperwork and were told there was a $500 upcharge for the 0 down, 0% APR, as they were “losing money otherwise”. I said I called specifically on this issue last night and was told we qualified. I had them review the call log, and while they said they saw my call, they “didn’t record after 6 pm”. DO NOT trust Colonial at all...they do not honor their word. I went to another dealership and got the same price with 0 down, 0% APR with no upcharge. They were confused as to why Colonial would even charge me $500 for this incentive. I am extremely disappointed by Colonial’s actions.

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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    8 people out of 8 found this review helpful. Did you?
  • January 13, 2018

    I went there with a car in mind-drove it and purchased it. The saleswoman was very helpful and the finance guy listened to what I needed. It was the most... comfortable car buying experience ever. (I hated that in the past)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    June 17, 2018

    Had to take my Subaru in for an airbag recall. First time I called to schedule, I was told upfront there were no loaners available in next 2 weeks due... to so many responding to recall. So I scheduled out 4 weeks ahead, relating to the woman that due to my unusual work schedule, it would be impossible for me to rely on their shuttle service, which would not be operational when I would be able to pick up my car. The day before my scheduled appointment, I get a call back from the same woman, who tells me that they can not offer me a loaner afterall but would be happy to schedule the shuttle service with me. I again try to explain to her that my work schedule does not jive with the hours of their shuttle service, and it wasn't an option for me to end up stranded at work without transportation. She either couldn't or wouldn't comprehend what I was telling her. And she gave me another run around about getting a loaner. I still haven't had my airbag replaced and I'm going to call another dealer tomorrow. I'm willing to schedule around the realistic consideration that Colonial doesn't have enough loaners to offer more than a certain number every day. But they apparently aren't willing to work with me and my pain-in-the-butt schedule. But they sure are willing to send me endless emails and postal mail requests to trade up my vehicle.

    3.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 3.0 out of 5
    May 9, 2018

    I was working with another dealership in addition to Colonial and the other one was far superior in customer service and the whole buying process. I bought... a new Forester from the other dealer. Colonial's loss.

    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    October 20, 2017

    Those guys are great, most especially David Johnson; he answered all my questions, makes the buying process smooth, I can definitely recommend this guy's... to anyone.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 6, 2016

    First of all, who travels 700 miles to buy a car? Well, if you're like me and you're shopping for the best deal on a car that ticks all the boxes for you,... maybe YOU should travel that far. Yes; it's a giant leap of faith. But sometimes when you make such a leap, you're rewarded beyond your expectations. This was one of those times. My wife and I were looking for used 2016 Outback Limited 2.5 with all the trimmings. We found a few around our area but they cost more than what we wanted to pay. I expanded my search to include the entire country. I discovered an Outback with everything we wanted, including the color, located at Colonial Subaru. It was priced thousands below what we had seen in our area. In fact, it was the cheapest one of its kind in the whole country! Skeptical, I made a call to the dealer and spoke with Bob Andersen, who explained in detail all the aspects of this car. As luck would have it, I have a friend in the area who I asked to go by and take a look. He gave a 5-star thumbs up to the car AND to Colonial. I called Bob back and placed a deposit on the car. I flew up the day after Thanksgiving and was greeted at the airport by Bob himself. We chatted about Subaru (this is my first-ever Subie) and about my particular car and its features. I explained to Bob that I wanted to close the deal as quickly as possible in order to get on the road for my long drive home. The deal could not have possibly gone faster or smoother, yet Bob managed to explain all the details about the car to me and get me set up with Starlink and Sirius Radio. I had called ahead a couple of days before to have a remote start system installed. That job was done and the car was waiting for me when I arrived. After a quick test drive, I signed the papers and off I went. Everyone I dealt with or spoke to in order to make this long distance purchase a reality couldn't have been more knowledgeable or friendly. Bob, Karen, Erica, Justin & Dawn; they were all fantastic. I was treated with great respect and, although I asked a LOT of questions and sent a lot of texts and emails, not once was I ignored or pushed off to someone else. When I discovered a minor problem with a missing accessory days after I had driven the car home, it was taken care of just how I expected it would be - with speed and precision. Thank you, Colonial Subaru, for making this experience such a positive one for me and my wife (she LOVES the car, btw). If you're looking for a good deal on a Subaru, I can't imagine you could do any better than Colonial. As crazy as it may seem, when it's time for my next car, I'll be looking to Colonial first.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 13, 2016

    Bought a new Beetle from Johnny, was very happy with the process. He made everything fast and efficiently, exactly the way I prefer. No nonsense. Highly... recommended.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 30, 2016

    My answer to the salesman that questioned why I live in ft lauderdale I come back and fourth to Jamieson pa which is my other home I belive I spoke to... TED who told I wold b contacted back no response but here I'm explain where I live

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    August 25, 2016

    Asked a salesman over two weeks ago to fond me two cars I have yet to hear back from him does this salesman not want to sell a car my name is bud dabronzo

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Mr. DaBRonzo, Thank you for your feedback. From what I can tell you are looking for 2 used cars in Pennsylvania, and you are in Fort Lauderdale Flori...da. Am I correct in assuming this? I would like the opportunity to help you, but need more information on the cars our looking for. Please feel free to contact me at 215-355-8800, ext 134. thank you, John Ervin

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