Colonial Volkswagen Subaru

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Reviews

Average Ratings

4.8
496 lifetime reviews. Includes reviews of Colonial Volkswagen Subaru from DealerRater.com
  • Long Distance Love Affair

    First of all, who travels 700 miles to buy a car? Well, if you're like me and you're shopping for the best deal on a car that ticks all the boxes ...


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    First of all, who travels 700 miles to buy a car? Well, if you're like me and you're shopping for the best deal on a car that ticks all the boxes for you, maybe YOU should travel that far. Yes; it's a giant leap of faith. But sometimes when you make such a leap, you're rewarded beyond your expectations. This was one of those times. My wife and I were looking for used 2016 Outback Limited 2.5 with all the trimmings. We found a few around our area but they cost more than what we wanted to pay. I expanded my search to include the entire country. I discovered an Outback with everything we wanted, including the color, located at Colonial Subaru. It was priced thousands below what we had seen in our area. In fact, it was the cheapest one of its kind in the whole country! Skeptical, I made a call to the dealer and spoke with Bob Andersen, who explained in detail all the aspects of this car. As luck would have it, I have a friend in the area who I asked to go by and take a look. He gave a 5-star thumbs up to the car AND to Colonial. I called Bob back and placed a deposit on the car. I flew up the day after Thanksgiving and was greeted at the airport by Bob himself. We chatted about Subaru (this is my first-ever Subie) and about my particular car and its features. I explained to Bob that I wanted to close the deal as quickly as possible in order to get on the road for my long drive home. The deal could not have possibly gone faster or smoother, yet Bob managed to explain all the details about the car to me and get me set up with Starlink and Sirius Radio. I had called ahead a couple of days before to have a remote start system installed. That job was done and the car was waiting for me when I arrived. After a quick test drive, I signed the papers and off I went. Everyone I dealt with or spoke to in order to make this long distance purchase a reality couldn't have been more knowledgeable or friendly. Bob, Karen, Erica, Justin & Dawn; they were all fantastic. I was treated with great respect and, although I asked a LOT of questions and sent a lot of texts and emails, not once was I ignored or pushed off to someone else. When I discovered a minor problem with a missing accessory days after I had driven the car home, it was taken care of just how I expected it would be - with speed and precision. Thank you, Colonial Subaru, for making this experience such a positive one for me and my wife (she LOVES the car, btw). If you're looking for a good deal on a Subaru, I can't imagine you could do any better than Colonial. As crazy as it may seem, when it's time for my next car, I'll be looking to Colonial first.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Easy to talk with, felt like he was on my side
    May 24, 2017

    I bought a Subaru Impreza hatchback from Walter a few weeks ago. I've had "write Walter a review" on my to-do list because he earned it. He was ea...


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    I bought a Subaru Impreza hatchback from Walter a few weeks ago. I've had "write Walter a review" on my to-do list because he earned it. He was easy to chat with and I felt like he was on my side the whole time. Would definitely recommend seeing Walter if you're in the market for a great car at a very fair price.

    Does recommend this dealer

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  • Costumer assistance
    May 9, 2017

    Jonathan assisted my mother with information regarding payments and scheduling of her next appointment necessary to extend the life span of her ve...


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    Jonathan assisted my mother with information regarding payments and scheduling of her next appointment necessary to extend the life span of her vehicle. Jonathan was very helpful and took the time to explain to my mother what was needed.

    Does recommend this dealer
    Came in for service or repair

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  • Best buying experience I've had to date
    May 4, 2017

    I bought my car this past Saturday from this dealer, and the process could not have gone smoother. Shawn was my salesman, and he did a phenomenal ...


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    I bought my car this past Saturday from this dealer, and the process could not have gone smoother. Shawn was my salesman, and he did a phenomenal job. He not only gave me my new 2017 Impreza at a great price, but also did all in his power to ensure I had a good trade-in value on my old car. He made sure I was aware of all of the perks that came with purchasing from Colonial, as well as went to a length of getting the exact color and interior I wanted all the way from Maryland. Talk about going above and beyond for their customers.

    Does recommend this dealer

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  • Great Service
    April 29, 2017

    Purchased a Jetta today from Colonial Volkswagen Subaru and was very pleased with the service I was provided with. Very friendly as well as profes...


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    Purchased a Jetta today from Colonial Volkswagen Subaru and was very pleased with the service I was provided with. Very friendly as well as professional! Easy to work with and made my car buying experience easier than I expected!

    Does recommend this dealer

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  • Amazing Salesperson
    April 29, 2017

    I went in expecting just to test drive the Outback . I didn't want to buy yet.Walter took his time and give me a good options and was never pushy....


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    I went in expecting just to test drive the Outback . I didn't want to buy yet.Walter took his time and give me a good options and was never pushy. He took the time to make sure and Michael ,that I knew how everything worked. Dawn ,introduced herself and makes us comfortable. I highly recommend Walter.

    Does recommend this dealer

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  • "Excellent service and great car" - Oksana K.
    April 27, 2017

    A few days ago I purchased a new 2017 Crosstrek from Colonial Subaru. I want to say "thanks" a staff, especially a Walter Ruschak, for making the ...


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    A few days ago I purchased a new 2017 Crosstrek from Colonial Subaru. I want to say "thanks" a staff, especially a Walter Ruschak, for making the purchase of my car so easy and stress free. Walter was very honest, polite and attentive while selling me my new car. Thanks again for an excellent service and great car.

    Does recommend this dealer

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  • Best experience at a dealership
    April 25, 2017

    I have been to many dealerships and working with Juan was by far the best experience I have had. He explained everything including what the banks...


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    I have been to many dealerships and working with Juan was by far the best experience I have had. He explained everything including what the banks look for when financing a car. Not only did he get me in a car he was also able to lower my insurance by finding me the best deal. By the time I walked out I had a car new insurance and I will be saving close to $200 a month in insurance, car payments, and gas. I would recommend Juan to everyone I know.

    Does recommend this dealer

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  • When no other dealer would assist because of my credit.
    April 16, 2017

    I met Eric Stamps and his team over 16 years ago when I was desperate to find a vehicle for work. I went to more than 14 dealerships with no luck...


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    I met Eric Stamps and his team over 16 years ago when I was desperate to find a vehicle for work. I went to more than 14 dealerships with no luck. My last effort led me to this dealership, and they patiencely worked with me and my damaged credit until I was able to get into a really nice car...thank you for believing in me. I recommend this dealership and the integrity of the Eric Stamps team....BTW saw the new commercial and you haven't changed !!! Lol

    Does recommend this dealer

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  • Excellent Experience!
    April 9, 2017

    I recently purchased a 2016 Subaru STi and had the pleasure of working with Will Ramirez. From the beginning, I was impressed how he sent me pict...


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    I recently purchased a 2016 Subaru STi and had the pleasure of working with Will Ramirez. From the beginning, I was impressed how he sent me pictures and videos of the car before I took the 2.5 hour drive to see it in person. Once I was there, he was knowledgeable, funny, and definitely went above and beyond as a salesman. Will is truly a car guy and his passion will rub off on you. I would recommend Will to anyone looking to buy a car. You can trust him to make your purchase quick, easy and fun!

    Does recommend this dealer

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