Colonial Volkswagen Subaru

New 866-338-4217 Dealer Website
Used 866-525-0142 Email Dealer
Service 888-678-7579

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Reviews

Average Ratings

4.7
Average based on 73 reviews.
  • Could Not Be Happier!

    Okay, so let me start off by saying i was in an accident that was not my fault and it totaled my car. This was a very unexpected purchase and a ve...

    Dealer Response

    Glad we could be of help! Thanks!


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    Okay, so let me start off by saying i was in an accident that was not my fault and it totaled my car. This was a very unexpected purchase and a very stressful one. I had gone to another dealer (one that I won't name since I'm going there to write a review right after this) and they very very unprofessional and rude to me. I have subpar credit and I knew this. A family friend told me to go see Johnny B at Colonial. This was the BEST decision I ever made! The sales staff were all VERY welcoming, the finance manager was EXTRAORDINARY and my final finance rep that helped me sign all my papers was AMAZING. They are the ones that helped me not lose my mind or go into panic attacks buying a car. They helped me through every step, helped me make decisions that were best for ME, not them, and did an EXCEPTIONAL job overall. They got me into a great car for a great price and it was all thanks to Johnny who had the patience, expertise and professionalism to deal with someone with my credit, lack of knowledge and lack of decision making! I will be a life-long customer of theirs and just want to say Thank You all so much for treating me so well! I couldn't have done it without you. Way to go Colonial!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Glad we could be of help! Thanks!


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  • Bud DaBronzo

    My answer to the salesman that questioned why I live in ft lauderdale I come back and fourth to Jamieson pa which is my other home I belive I spok...


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    My answer to the salesman that questioned why I live in ft lauderdale I come back and fourth to Jamieson pa which is my other home I belive I spoke to TED who told I wold b contacted back no response but here I'm explain where I live

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • No response back

    Asked a salesman over two weeks ago to fond me two cars I have yet to hear back from him does this salesman not want to sell a car my name is bud ...

    Dealer Response

    Mr. DaBRonzo, Thank you for your feedback. From what I can tell you are looking for 2 used cars in Pennsylvania, and you are in Fort Lauderdale F...


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    Asked a salesman over two weeks ago to fond me two cars I have yet to hear back from him does this salesman not want to sell a car my name is bud dabronzo

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Mr. DaBRonzo, Thank you for your feedback. From what I can tell you are looking for 2 used cars in Pennsylvania, and you are in Fort Lauderdale Florida. Am I correct in assuming this? I would like the opportunity to help you, but need more information on the cars our looking for. Please feel free to contact me at 215-355-8800, ext 134. thank you, John Ervin


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  • Great Deal, Excellent Customer Service!

    We were having issues with our car (from another dealer) and needed a new car quickly. We had seen a car on the Colonial website and made an appoi...

    Dealer Response

    Thanks!


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    We were having issues with our car (from another dealer) and needed a new car quickly. We had seen a car on the Colonial website and made an appointment to see it. We were able to test drive the car, work with our dealer to get a trade in and price that we wanted, and leave that day with a new car that we love!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks!


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  • Love this dealership!

    Colonial is a great dealership. I have been in the market for a new car for sometime and have visited several other dealerships. Joe is very knowl...

    Dealer Response

    We appreciate your business.


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    Colonial is a great dealership. I have been in the market for a new car for sometime and have visited several other dealerships. Joe is very knowledgeable about the different vehicles and options. He did not make me feel any pressure to buy. The dealership closes at 9 but he stayed until 10:30 pm to make sure everything went well in financing. Erica is an all star member of this team as well! She explained everything to do with financing and road hazard protection. Overall, I had a pleasant car buying experience and would recommend them to everyone!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate your business.


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  • Mr. Robert Lang

    Dennis was very courteous and Professionial. He was able to resolve my problem and was a standup guy. I cannot say enough how happy I was with t...


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    Dennis was very courteous and Professionial. He was able to resolve my problem and was a standup guy. I cannot say enough how happy I was with this Dealership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • First Time Buyer

    Everyone was very helpful and happy to help me with buying my very first car. I new exactly what I wanted, which was the Hyper Blue Subaru Crosstr...


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    Everyone was very helpful and happy to help me with buying my very first car. I new exactly what I wanted, which was the Hyper Blue Subaru Crosstrek, and it was my lucky day that this dealership had the exact one I wanted. Nick was very patient and understanding with us and couldn't have asked for anyone better!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great dealership -- Best staff I've worked with

    The employees were extremely helpful, genuinely caring, and overall efficient salespeople. Shawn was easily the best car salesman I've worked with...

    Dealer Response

    Thank you for your praise and your purchase!


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    The employees were extremely helpful, genuinely caring, and overall efficient salespeople. Shawn was easily the best car salesman I've worked with! Very friendly and knowledgeable...he made it a great experience. Would highly reccomend this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your praise and your purchase!


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  • Best experience at a dealership EVER

    I've purchased two cars from Colonial Volkswagen Subaru. Shawn Koegler worked tirelessly to get both cars for me, and even taught me how to drive ...

    Dealer Response

    Shawn is cery good thank you for your purchase and your praise!


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    I've purchased two cars from Colonial Volkswagen Subaru. Shawn Koegler worked tirelessly to get both cars for me, and even taught me how to drive the first one (it was a manual transmission). I would recommend them to everyone I know. They are the nicest people, and you won't feel like you're being "sold" at all. Please give them a shot if you are considering a new car. They will do everything they can to have you driving off the lot with a new car the same day! Trust me, I've done it twice (even with bad credit).

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Shawn is cery good thank you for your purchase and your praise!


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  • Outstanding Dealer!

    My experience with this dealership first occurred in September of 2015, with my purchase of a 2016 Subaru Legacy from Bob Nieves. I have since had...

    Dealer Response

    Thank you! Please note we are always here to help! Enjoy your car!


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    My experience with this dealership first occurred in September of 2015, with my purchase of a 2016 Subaru Legacy from Bob Nieves. I have since had this auto serviced there as well. Bob is the consummate, professional auto salesman. He is engaging, gregarious and obviously enjoys his work, probably because it involves dealing with people. He worked with me to fulfill my requests and found me the car I wanted, all carried out with energy, fun and skill. He also assisted in the return of my leased car, an Altima, to the sister dealership for that brand. The dealership itself was under construction, but it is very modern and clean. My return for service was after the construction was completed, and it is now a wonderful place. The service was prompt and efficient, and again, Bob smoothed my access to the service department. The five stars are well earned.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you! Please note we are always here to help! Enjoy your car!


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