Miller Dodge Chrysler Jeep RAM

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Reviews

Average Ratings

1.0
41 lifetime reviews.
  • Outstanding Dealership

    Couldn't be more pleased with my purchase.. Website was easy to navigate Sales people were friendly and helpful. (Especially Patrick Weaver) Sales...


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    Couldn't be more pleased with my purchase.. Website was easy to navigate Sales people were friendly and helpful. (Especially Patrick Weaver) Sales manager Bill Joyner gave me a deal I could not say no to. Janice in the finance Dept had all the paperwork don in record time. I was in and out in under 90 minutes Highly recommend!! Thank You Miller Dodge!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Poor service

    Absolutely sick how poor customer service is for this dealership. I will never step foot in this place. Always take pictures of your issues (if av...


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    Absolutely sick how poor customer service is for this dealership. I will never step foot in this place. Always take pictures of your issues (if available) before dropping it off. So glad I did. - thankfully picture are time stamped!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Horrible Service

    I would leave no starts if at all possible. Scheduled a service appointment for my Jeep about 10 days ago for today (Saturday). When I got to the...


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    I would leave no starts if at all possible. Scheduled a service appointment for my Jeep about 10 days ago for today (Saturday). When I got to the dealership they said that they could not find my appointment. I told them I made the appointment online and they said "oh that doesn't really work". When they asked what I was there for, i told them and I was told "they don't do that type of work on a Saturday". It would have been nice if ANYONE would have mentioned this 10 days ago when I requested the appointment and if the online service request does not work either fix it or remove the ability from the site. On a side note the waiting room was PACKED and people looked like they had been there forever and were angry. Maybe I dodged a bullet even with the time I wasted. Do yourself a favor and find a different/better dealership to have your vehicle serviced.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Despicable Service Department

    I took my Jeep Compass to Miller Jeep to get serviced for a UConnect error. My navigation kept freezing and never worked 100%. I had a rental car ...


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    I took my Jeep Compass to Miller Jeep to get serviced for a UConnect error. My navigation kept freezing and never worked 100%. I had a rental car (that I got on my own) for the two days they had my jeep. I received a call that everything was fixed, but they said I needed 4 new tires. (my car was a 2014 and had 15K miles on it.) I told them no, obviously. I get there to pick my car up after my rental was returned and get in my car only to see the exact screen my GPS was frozen on still frozen. When I went back inside the service man had no clue what to say. I asked what exactly they saw when they decided to call and tell me it was fixed and he truly didn't know what to say. Now an entire new day late to work to bring my jeep back to have it not fixed again. There staff is by far some of the rudest people in customer service I have ever dealt with. Although the dealership is a convienant dealer for me, I would rather drive an hour to have it looked at. Thanks for nothing and PSA if you own a Jeep do not bring it here to get repaired.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Worst customer service in service center.

    Long story short, service rep was rude and had no compassion. I will never bring my vehicle there again for service. If this is the type of servic...


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    Long story short, service rep was rude and had no compassion. I will never bring my vehicle there again for service. If this is the type of service that is expected from Chrysler then this will be the only and last car I purchase ever from this company in its entirety.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • bad communication

    They tell you one monthly price over the phone, get there its 200.00 more,,,,,,,,make appointments and they rush around like crazy.....no communic...


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    They tell you one monthly price over the phone, get there its 200.00 more,,,,,,,,make appointments and they rush around like crazy.....no communication between internet people and salesmen

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • New jeep

    I had such a great experience , with the sales staff, financing and management . I was not pressured at all. I was not 100 percent ready to buy a ...


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    I had such a great experience , with the sales staff, financing and management . I was not pressured at all. I was not 100 percent ready to buy a car that night. After driving the grand Cherokee and thinking about it for a couple of days I decided to. Buy the Grand Cherokee .When I called back with my decision , the car was still available at the original offer ( NO GAMES). Thanks to all the staff and Steve Heath who was so accommodating and very friendly and could not have done more for me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Buying Experience

    I had a great buying experience at Miller Dodge Chrysler Jeep Ram - I was greeted at the door by a very profession and friendly sales consultant (...


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    I had a great buying experience at Miller Dodge Chrysler Jeep Ram - I was greeted at the door by a very profession and friendly sales consultant (Joe Grippen). I told Joe I just wanted to test drive a new Jeep Grand Cherokee. Joe gave me a friendly laugh and said "once you drive it your are going to love it". And he was right! All throughout the process Joe was very professional but also had a great sense of humor which made for a very relaxed buying experience. Joe and Miller team - thanks for the great deal and the awesome experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Fantastic expierence

    I had been on the market for a new vehicle for about 4 months. I knew I wanted another Jeep, as I was retiring my previous one with almost 200,000...


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    I had been on the market for a new vehicle for about 4 months. I knew I wanted another Jeep, as I was retiring my previous one with almost 200,000 miles on it. I had made several trips to other dealerships but was not happy with "the game" they all played with me. I must say I rave over this dealerships customer experience. I wound up with Andrew R., and he was straightforward, no nonsense. His patience and help from start to end went above and beyond. He was not your "typical" car salesman and I am so thankful I had his service. I did purchase my vehicle from them and couldn't have asked for a better experience. The other staff was very friendly and very kind also.I would recommend this dealership to everyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Customer Service On A Purchase!

    My wife and I purchased a Chrysler 200 this past Saturday (4 October 2014) for a family car. We were greatly assisted by our sales rep, Andrew Rig...


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    My wife and I purchased a Chrysler 200 this past Saturday (4 October 2014) for a family car. We were greatly assisted by our sales rep, Andrew Rightley, whom we had just met. Interestingly enough, we were told by a manager while there that they do not work on commission. All in all, we had a very good experience throughout the purchasing process. Andrew was extremely helpful and we were able to easily negotiate what we felt was a very fair deal. I wouldn't necessarily say that all dealerships have treated me this well in the past, but without hesitation we would highly recommend Miller Dodge for a vehicle and, if you go, ask for Andrew Rightley as we know he will treat you with respect and professionally! Kevin & Phyllis Crane

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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