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Reviews

Average Ratings

4.9
Average based on 213 reviews
  • Awesome Experience !!!

    I recently drove to Springfield from Richmond VA to buy a truck I saw online. Paula was very helpful and emailed some pictures in a timely manner....

    Dealer Response

    Thank you, Les. A great truck for an awesome guy, enjoy!


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    I recently drove to Springfield from Richmond VA to buy a truck I saw online. Paula was very helpful and emailed some pictures in a timely manner. Frank politely suggested I visit to see the vehicle. and Chris was my salesman and a great one at that. In my life this was my first good dealership experience. I would do it again and will surf their inventory when I need another vehicle. Thanks everyone !!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you, Les. A great truck for an awesome guy, enjoy!


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  • Office Representative

    When I needed a new truck for the company I went into your dealership to just look around. I was helped by Alex, who I must say was friendly, kno...


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    When I needed a new truck for the company I went into your dealership to just look around. I was helped by Alex, who I must say was friendly, knowledgeable, and gave me great customer assistance! I would definately recommend your dealership to my friends and family! I had a great experience with you all! Oh, and I bought the truck!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome Customer service and satisfaction

    I recently developed problems with my 2005 Ford Escape; so I called Springfield Ford in a panic because I needed a vehicle as soon as possible. W...


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    I recently developed problems with my 2005 Ford Escape; so I called Springfield Ford in a panic because I needed a vehicle as soon as possible. With great satisfaction, I was able to speak with a sales consultant by the name of Bill Williams who diligently and professionally put my worry at ease. I gave him the information that he needed and he took care of the rest. I had a new vehicle within a few days. We did a test drive and now I am driving it. I am so grateful to have met this gentleman. I would also like to say that the financial man behind the scene was also extra extraordinary with getting me what I need and hope he pursues his dreams.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Leasing a new vehicle

    Just leased another vehicle from Springfield Ford. Bob Flick does a great job of explaining things and is fair and ethical.


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    Just leased another vehicle from Springfield Ford. Bob Flick does a great job of explaining things and is fair and ethical.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • New truck

    If you're looking for a nee car or Truck Go see Bill Williams at Springfield Ford Outstanding Service.Ive beem buying trucks from Bill for a long ...


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    If you're looking for a nee car or Truck Go see Bill Williams at Springfield Ford Outstanding Service.Ive beem buying trucks from Bill for a long time wouldnt go to anyone else

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience

    I drove up from Dover, De and worked with Tom Devito to find a truck. This is the second vehicle we acquired from Tom and would highly recommend h...


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    I drove up from Dover, De and worked with Tom Devito to find a truck. This is the second vehicle we acquired from Tom and would highly recommend him for his professionalism, ease of working with and his great sense of humor!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • F150 Purchase

    Tom DeVito, at Springfield Ford, made the process very easy. He is great to deal with. Highly recommend him.


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    Tom DeVito, at Springfield Ford, made the process very easy. He is great to deal with. Highly recommend him.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Outstanding Customer Service

    Drove off with a 2017 Ford Fusion at Springfield Ford today. Bob Flick was extremely helpful with picking out the right car for myself. He helpe...


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    Drove off with a 2017 Ford Fusion at Springfield Ford today. Bob Flick was extremely helpful with picking out the right car for myself. He helped me learn the car form the inside out. He was very nice and professional. If you want the right car or truck, I would recommend you see Bob Flick.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience!

    Just picked up my second lease from Springfield and the whole experience from shopping to filling out the paper work was great. My salesman, Bob F...


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    Just picked up my second lease from Springfield and the whole experience from shopping to filling out the paper work was great. My salesman, Bob Flick, really went above and beyond to work with me on price and make sure I was happy throughout the entire process.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • I drove from Northeast Philadelphia to Springfield

    I drove from Northeast Philadelphia to Springfield based on recommendations from my friends. Tom Devito was great to work with. He explained the d...


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    I drove from Northeast Philadelphia to Springfield based on recommendations from my friends. Tom Devito was great to work with. He explained the different options and worked with me to get me the car I wanted.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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