Reviews
Great service and great price.
Great service and great price. Paul was fantastic along with everyone else involved in the process.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great place, very good salesperson, manager is
Great place, very good salesperson, manager is knowledgeable, beautiful cars with nice unusual colors for Toyotas, good and busy activity at the dealership, everyone is friendly and Fernando is professional. Simply their calculated start for a trade -in value started too low on my car that I am choosing to trade in, so basically one can only go up so the feeling of satisfaction when the deal is completed is just average just like most dealers but their warranty sounds good, their offered coverage seems good and the service people are nice so I feel more positive about the future than when I first arrived. I am happy with the one year old car that I purchased. I plan to use the service department at the dealership for most of my future concerns and inspections, location is convenient.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Anthony and Dave both helped me with the smoothest car
Anthony and Dave both helped me with the smoothest car transaction I’ve ever had!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback and five star rating. We appreciate your business. Paula d., Customer Relations
Waited on promptly, but wish someone would have talked to
Waited on promptly, but wish someone would have talked to me when service was done and not just called to cashier.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for servicing your vehicle with our Toyota service center. We appreciate your business. Paula d., Customer Relations
Initial parts estimate appointment 10/8 Made appointment
Initial parts estimate appointment 10/8 Made appointment 10/17 for repair Part never ordered
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- Buying process —
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I am sorry to read this review regarding your experience with our service center. I shared your concerns with our service and parts manager. I am sure someone will be in touch to assist you. Paula d., Customer Relations
Service writer was nice, overall service was average, but
Service writer was nice, overall service was average, but slow. I’ll use them again
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our Toyota service center. Sorry to hear things were moving slow. Hoping your next appointment will meet your expectations. Paula d., Customer Relations
Really liked my Toyota Camry but one minor problem
Really liked my Toyota Camry but one minor problem bothered me. The steering wheel was not centered. After driving for a month I decided to have it fixed. It was properly fix without a problem by your service department!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So happy to hear that we were able to assist you with the steering wheel issue in your Camry. Thank you for your business and the five star rating. Paula d., Customer Relations
Oil change and belt tightening accomplished before 12:00
Oil change and belt tightening accomplished before 12:00 Noon. Also glad to make this appointment only one day before.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for choosing Conicelli Toyota of Springfield to maintain your vehicle's performance. We appreciate your business. Paula d., Customer Relations
Friendly, comfort, easy, helpful, experienced, know what
Friendly, comfort, easy, helpful, experienced, know what customer want, to the point, best customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for a great five star review. We appreciate your business. Paula d., Customer Relations
The sales person was very helpful and selected the right
The sales person was very helpful and selected the right car for me. He was respectful and knowledgeable and explained the new features of the car and how to use them. He took the time to set up my phone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Conicelli Toyota of Springfield. We appreciate you sharing your experience with the purchase of your new vehicle. Paula d. Customer Relations
