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Conicelli Toyota of Springfield

(2,518 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 state dealer award
View 11 awards
2016 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (484) 202-5108 (484) 202-5108
Used (484) 202-5107 (484) 202-5107
Service (484) 202-5111 (484) 202-5111

Reviews

(2,518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conicelli Toyota of Springfield from DealerRater.

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Great service and great price.

Great service and great price. Paul was fantastic along with everyone else involved in the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great place, very good salesperson, manager is

Great place, very good salesperson, manager is knowledgeable, beautiful cars with nice unusual colors for Toyotas, good and busy activity at the dealership, everyone is friendly and Fernando is professional. Simply their calculated start for a trade -in value started too low on my car that I am choosing to trade in, so basically one can only go up so the feeling of satisfaction when the deal is completed is just average just like most dealers but their warranty sounds good, their offered coverage seems good and the service people are nice so I feel more positive about the future than when I first arrived. I am happy with the one year old car that I purchased. I plan to use the service department at the dealership for most of my future concerns and inspections, location is convenient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Anthony and Dave both helped me with the smoothest car

Anthony and Dave both helped me with the smoothest car transaction I’ve ever had!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback and five star rating. We appreciate your business. Paula d., Customer Relations

Waited on promptly, but wish someone would have talked to

Waited on promptly, but wish someone would have talked to me when service was done and not just called to cashier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for servicing your vehicle with our Toyota service center. We appreciate your business. Paula d., Customer Relations

Initial parts estimate appointment 10/8 Made appointment

Initial parts estimate appointment 10/8 Made appointment 10/17 for repair Part never ordered

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

I am sorry to read this review regarding your experience with our service center. I shared your concerns with our service and parts manager. I am sure someone will be in touch to assist you. Paula d., Customer Relations

Service writer was nice, overall service was average, but

Service writer was nice, overall service was average, but slow. I’ll use them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our Toyota service center. Sorry to hear things were moving slow. Hoping your next appointment will meet your expectations. Paula d., Customer Relations

Really liked my Toyota Camry but one minor problem

Really liked my Toyota Camry but one minor problem bothered me. The steering wheel was not centered. After driving for a month I decided to have it fixed. It was properly fix without a problem by your service department!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

So happy to hear that we were able to assist you with the steering wheel issue in your Camry. Thank you for your business and the five star rating. Paula d., Customer Relations

Oil change and belt tightening accomplished before 12:00

Oil change and belt tightening accomplished before 12:00 Noon. Also glad to make this appointment only one day before.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Conicelli Toyota of Springfield to maintain your vehicle's performance. We appreciate your business. Paula d., Customer Relations

Friendly, comfort, easy, helpful, experienced, know what

Friendly, comfort, easy, helpful, experienced, know what customer want, to the point, best customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for a great five star review. We appreciate your business. Paula d., Customer Relations

The sales person was very helpful and selected the right

The sales person was very helpful and selected the right car for me. He was respectful and knowledgeable and explained the new features of the car and how to use them. He took the time to set up my phone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Conicelli Toyota of Springfield. We appreciate you sharing your experience with the purchase of your new vehicle. Paula d. Customer Relations