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Conicelli Toyota of Springfield

(2,518 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 state dealer award
View 11 awards
2016 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (484) 202-5108 (484) 202-5108
Used (484) 202-5107 (484) 202-5107
Service (484) 202-5111 (484) 202-5111

Reviews

(2,518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conicelli Toyota of Springfield from DealerRater.

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Best sales representative.

Best sales representative. Excellent customer service. Know Joel more than a year and bught 5-6 vehicles already. Every time impresses in different way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the five star review and positive feedback; we greatly appreciate it! Paula D. Customer Relations

Painless process.

Painless process. Paul notified us what status the truck was in. And it was delivered with no issues. He basically notified us the second the truck hit the lot. He understood our circumstance and knew how vital getting our truck as soon as possible was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the five star review and positive feedback; we greatly appreciate it! Paula D. Customer Relations

Joel was an excellent salesman and helpful above and

Joel was an excellent salesman and helpful above and beyond. I recommend him! Everyone was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review. Your positive feedback is greatly appreciated along with your business. Paula D. Customer Relations

This was my first experience with this dealership.

This was my first experience with this dealership. From the get-go everything made was very easy for me to purchase my new Tacoma TRD Off Road. Even with the challenges Face by car dealers in this current climate, Heather was really good about advising me regarding the available inventory. The finance department was very easy to work with, and the delivery of the vehicle was seamless. I would highly recommend this dealership, and I will be back there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the five star review and positive feedback; we greatly appreciate it! Paula D. Customer Relations

Heather was very friendly and helpful with my new car

Heather was very friendly and helpful with my new car buying experience. She was very responsive and professional. This was a very exciting day for me and she helped make it feel special. She even took the time to show me all the fun features in my car regardless of how late it got in the day. I will definitely return to Heather for my future car purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review. Your positive feedback is greatly appreciated along with your business. Paula D. Customer Relations

Polite, professional, friendly, most important have a

Polite, professional, friendly, most important have a wide knowledge about toyota cars. Whenever I have a question about my car he never fails to call me back and I’m satisfied with his answer. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you Sylvia for this great review. We appreciate your positive feedback and your business. Paula D., Customer Relations

Fast and easy process and I left with my car and paying

Fast and easy process and I left with my car and paying less than I did before I went in. Paul was very helpful and answered all questions I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks Diane for the five star review and positive feedback; we greatly appreciate it! Paula D. Customer Relations

Joel was very kind and helpful professional and explained

Joel was very kind and helpful professional and explained everything about the vehicle to me!! I’m def coming back I. 3 years!!! Hope Joel is still there!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Many thanks for the great review and five star rating. We appreciate it! Paula D., Customer Relations

Consumer response

No problem

Allen & Malcolm made the car buying process for me quick

Allen & Malcolm made the car buying process for me quick and smooth.. they were very optimistic start to finish; Tom was so personable with helping me seal the deal! I’m overall completely satisfied with the purchase and customer service :) Exceptional job team.. thank you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks Gloria for this great 5-star review. We appreciate the positive feedback regarding your experience with our dealership. Best of luck with your new Toyota! Paula D., Customer Relations

Consumer response

Allen & Malcolm made the car buying process for me quick and smooth.. they were very optimistic start to finish; Tom was so personable with helping me seal the deal! I’m overall completely satisfied with the purchase and customer service :) Exceptional job team.. thank you all!

Consumer response

It’s truly appreciated thank you!

All sales person in Toyota Conecelli are very nice and

All sales person in Toyota Conecelli are very nice and friendly especially to the one who assist as Mr Joel Morales..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star review. We appreciate your positive feedback. Paula D., Customer Relations