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Reviews

Average Ratings

4.5
71 lifetime reviews.
  • Best saleswoman

    I can in looking for a use SUV . Sophia was helpful from the beginning and until end. Sophia answered all of my questions and then some. Sophi...

    Dealer Response

    Hey Dorothea, Thank you so much for sharing the experience that you had with Sophia at our location. We are happy to know that you had a great t...


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    I can in looking for a use SUV . Sophia was helpful from the beginning and until end. Sophia answered all of my questions and then some. Sophia took her time and explained everything and I didn't feel rush. I would recommend Sophia to any one who is looking to buy a new or used car ¿.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey Dorothea, Thank you so much for sharing the experience that you had with Sophia at our location. We are happy to know that you had a great time and we were able to help you find the perfect vehicle that you were looking! Thanks


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  • Camaro SS

    Came in yesterday April 15, 2017 to look at the Camaros they had in stock. Chapman Chevrolet had a huge selection at the best price. I dealt with ...

    Dealer Response

    Thank you for leaving this review! We are happy to know that we were able to help you find the perfect vehicle. We hope to see you in service for ...


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    Came in yesterday April 15, 2017 to look at the Camaros they had in stock. Chapman Chevrolet had a huge selection at the best price. I dealt with Justin, who was very nice, and professional, and right away offered me a test drive, without me even asking for it. I test drove the 1SS 1LE, and a base 1SS. I loved them both. With some reasonable negotiations, I ended up purchasing a Silver Camaro 1SS at the best price. Thank you Justin!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving this review! We are happy to know that we were able to help you find the perfect vehicle. We hope to see you in service for your first oil change. Thanks.


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  • Not transparent in negotiations

    Sent an email regarding a vehicle and wanted to handle negotiation over email since I'm on the other side of the state. I requested sales price, ...

    Dealer Response

    Hey Mike, We will like to apologize for any miscommunication that we may have had. We are a full disclosure dealership and go over all the infor...


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    Sent an email regarding a vehicle and wanted to handle negotiation over email since I'm on the other side of the state. I requested sales price, incentives and a couple other items broken down for me. What I got in return was a monthly payment without understanding where it came from. When pressed again for details on the deal, I was ignored. I like to know and understand what exactly I'm paying for. The automotive buying experience is one where you never base your decision on monthly payment, rather the sales price of the vehicle. As such, I can take the numbers and calculate what my monthly payment will be and see if I'm where I want to be, rather than wasting everyone's time. The industry is slowly leaning toward transparency in vehicle negotiations, however, and it makes it easier to understand what you're getting, vs getting burned. This dealership, however, doesn't appear to be interested in transparency, and instead wants to get you to buy based on payment alone. There are plenty of other Chevy dealers to negotiate with whom are transparent, however, so their loss.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey Mike, We will like to apologize for any miscommunication that we may have had. We are a full disclosure dealership and go over all the information with our clients to make sure they fully understand what they are getting themselves into so they do not in turn feel "burned". I will like a chance to discuss with you further and look forward to hearing from you. Phone number is 2153650700 EXT. 7109


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  • False advertising

    I have an ad in my hamd that states the vehicle I was looking at was priced at $21,999. The dealership says they know nothing about it(wven tho t...

    Dealer Response

    Hey Bob, We will like to apologize for any inconvenience that you may have experienced. We attempted to reach out to you and discuss things furthe...


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    I have an ad in my hamd that states the vehicle I was looking at was priced at $21,999. The dealership says they know nothing about it(wven tho the ad is right off their site) The say the vehicle is $34,000. Isnt this false advertising??? Several emails have gone unanswered as I fogured thwy would

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hey Bob, We will like to apologize for any inconvenience that you may have experienced. We attempted to reach out to you and discuss things further. I can be reached at 2153650700 ext. 7109


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  • Profiled me as customer

    The sales person told me I had to buy the before I could test drive it. I don't look pretty but I buy cars

    Dealer Response

    Hey Mark, Sorry for any miscommunication we may have experienced. I will like to speak with you further in regards to your experience. I can be ...


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    The sales person told me I had to buy the before I could test drive it. I don't look pretty but I buy cars

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey Mark, Sorry for any miscommunication we may have experienced. I will like to speak with you further in regards to your experience. I can be reached 2153650700 ext. 7109 Thanks,


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  • Chapman Chevy

    Had a wonderful experience at Chapman Chevrolet everyone was helpful especially my salesperson Darius

    Dealer Response

    Hey William, Thank you for sharing your experience! We hope that you are enjoying your new vehicle & look forward to seeing you in service. Th...


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    Had a wonderful experience at Chapman Chevrolet everyone was helpful especially my salesperson Darius

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey William, Thank you for sharing your experience! We hope that you are enjoying your new vehicle & look forward to seeing you in service. Thanks,


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  • Chapman chevrolet

    I purchased my 2017 Chevy Equinox yesterday 12/17/16 and my experience was very pleasant My sales lady was very knowledgeable and so helpful in ...

    Dealer Response

    Hey Patricia, We hope that you are enjoying your new Equinox! Look forward to seeing you in service! Thanks


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    I purchased my 2017 Chevy Equinox yesterday 12/17/16 and my experience was very pleasant My sales lady was very knowledgeable and so helpful in my search! She gave me a great deal on my car. Thank you Sophia Suber for all your help!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey Patricia, We hope that you are enjoying your new Equinox! Look forward to seeing you in service! Thanks


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  • Love the Service!

    I was referred to Howard Dennis! He was AMAZING! He made my first time buying experience WONDERFUL and COMFORTABLE! I wanted something new and saf...

    Dealer Response

    Hey Rolanda, Thank you for taking the time to share your experience. Howard is definitely one of our best and we are excited to know you had the...


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    I was referred to Howard Dennis! He was AMAZING! He made my first time buying experience WONDERFUL and COMFORTABLE! I wanted something new and safe with all the bells and whistles and he made that happen! I am very excited about having a new care and glad that I bought it from a place where I feel comfortable and valued as a customer!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey Rolanda, Thank you for taking the time to share your experience. Howard is definitely one of our best and we are excited to know you had the opportunity to work with him. Please let us know if we can assist you with anything.


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  • What a great experience! Thanks Dan Staley

    Me and my family have been buying cars from Dan Staley for the last 5 years. He had treated us like we were his family. From asking the right que...

    Dealer Response

    Hey Dave, Thank you for the review! Glad to know that we are following a comfortable process not only for the business but our clients! We have ...


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    Me and my family have been buying cars from Dan Staley for the last 5 years. He had treated us like we were his family. From asking the right questions to working hard to find us the best deal he is the only person we feel comfortable buying our vehicles from. Keep up the great work Dan Staley and Chapman Chevrolet! Also, Thanks to Colleen, Rich and Giancarlos for all the work you did to put me in the vehicle we really wanted and keeping our payments in our budget. Thanks again Chapman

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey Dave, Thank you for the review! Glad to know that we are following a comfortable process not only for the business but our clients! We have a great team and will love to see you in service for your first oil change! Thanks,


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  • Great Experience

    Our experience at Chapman Chevrolet of Philadelphia was a very pleasant one. We had a wonderful salesman Howard Dennis. Who was very knowledgea...

    Dealer Response

    Hey Bill & Regina, Thank you both for taking the time to share your experience with Howard. We hope to see you guys in service for your first oi...


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    Our experience at Chapman Chevrolet of Philadelphia was a very pleasant one. We had a wonderful salesman Howard Dennis. Who was very knowledgeable of the vehicle we were looking at and make the whole buying process a pleasant one. The staff were all very friendly and professional. We love our Tahoe and would highly recommend Chapman Chevrolet of Philadelphia. Thanks Howard !

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey Bill & Regina, Thank you both for taking the time to share your experience with Howard. We hope to see you guys in service for your first oil change! Thanks.


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