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Reviews

Average Ratings

3.7
Average based on 7 reviews
  • Life Savers

    Other than the usual oil change and tire rotation I rarely find myself in need of service on my vehicle unless it is an emergency. The team at Cha...


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    Other than the usual oil change and tire rotation I rarely find myself in need of service on my vehicle unless it is an emergency. The team at Chapman Nissan always takes care of me even if it is a last minute call. I won't take my car anywhere else. Thanks for always making me feel like my patronage is appreciated.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very Rude

    I called the service department and the guy that answered the phone was rude from the start. Did not introduce himself, no hello or anything, and ...


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    I called the service department and the guy that answered the phone was rude from the start. Did not introduce himself, no hello or anything, and asked right away if i was calling to schedule an oil change. At the end of the call he just hung up without saying thank or goodbye or anything. Very rude.

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
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  • Amazing Customer Service

    My experience with the service center was amazing! I have a 1999 Nissan Maxima that needed a new starter. I have had too many bad experiences with...


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    My experience with the service center was amazing! I have a 1999 Nissan Maxima that needed a new starter. I have had too many bad experiences with local auto shops and I refuse to take my car to Manny, Moe, and/or Jack. My boyfriend suggested that I stop being cheap and have the car repaired by the dealership. Best advice I have ever received! The quality of work and the exceptional customer service is priceless. I will NEVER TAKE MY CAR ANYWHERE ELSE FOR REPAIRS!

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • happy Altima owner!

    So happy my wife and I didnt overlook the Automall dealer, Chapman Nissan. Very pleased with our deal and the entire experience. Put these guys on...


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    So happy my wife and I didnt overlook the Automall dealer, Chapman Nissan. Very pleased with our deal and the entire experience. Put these guys on your Nissan shopping list!

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • great service

    The salewoman - Tawny Gates - was very helpful in helping me find a vehicle that suited my needs and my budget. The whole process was professional...


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    The salewoman - Tawny Gates - was very helpful in helping me find a vehicle that suited my needs and my budget. The whole process was professional and happened in a timely fashion.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • New Versa

    I'm still amazed that I was able to search for and negotiate a new car purchase on the internet, 3 e-mails, 1 telephone call and I had a deal. Fou...


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    I'm still amazed that I was able to search for and negotiate a new car purchase on the internet, 3 e-mails, 1 telephone call and I had a deal. Found the car on the Nissan website, cut and pasted the detail in an e-mail to the dealership with an offer, it was accepted, gave them my credit card information for a deposit and all I had to do was go to the dealership to sign the papers. Coffee and donuts, the signing and they gave me a ride home until the car is ready. No hard negotiation, no questionable fees, everything was straight forward and everyone was nice and pleasant.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Rude Staff

    I visited many dealers in my search for a used Armada. All I can say is don't waste your time going to this dealer. You want to talk about rude, s...

    Dealer Response

    Here at Chapman Nissan, we are committed to offering our customers the best possible experience when visiting our dealership. We are disappointed...


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    I visited many dealers in my search for a used Armada. All I can say is don't waste your time going to this dealer. You want to talk about rude, sheesh. The salesperson acted like I was bothering them. It did not take long for me to just get up and leave. I will certainly not be going back.

    Shopped for a new car
    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Here at Chapman Nissan, we are committed to offering our customers the best possible experience when visiting our dealership. We are disappointed to hear about your visit and would like the opportunity to talk to you further. Please call us at 215-492-1200 and ask for our Customer Care Manager, Amanda Rowe. We look forward to hearing from you and learning from your experience.


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