Reviews

Average Ratings

4.9
3005 lifetime reviews. Includes reviews of Pacifico Auto Group from DealerRater.com
  • purchasing a new car

    Reggie did an awesome job from start to finish. I am a very picky person and everything has to be just right. Reggie was very patient with me and ...

    Dealer Response

    Wow! Your first online review?! We are very thankful for your time and kind comments!


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    Reggie did an awesome job from start to finish. I am a very picky person and everything has to be just right. Reggie was very patient with me and attended to my every request. He never pressured or rushed me in any way. He drove me around on a rainy night to look at many, many cars and I actually ended up buying the very first car he showed me. The man is good. I highly recommend seeing him for your new/used/leased car purchase. Great dealership also!! I live a half mile from the Turnersville Auto Mall and they couldn't make the deal. Pacifico could!! Great service too. Love the lifetime engine warranty from Pacifico. Can't beat it. This review is for real and it is the first one I ever wrote for ANYTHING!! I had such a great experience with Reggie and Pacifico that I just had a write one. You guys have a customer for life!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Wow! Your first online review?! We are very thankful for your time and kind comments!


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  • awesome friendly courteous service
    September 20, 2017

    Sean Mellon should be commended for his exemplary customer service!! Awesome!! I would probably return for service in the future. Bravo Sean you a...

    Pacifico Ford

    Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourse...


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    Sean Mellon should be commended for his exemplary customer service!! Awesome!! I would probably return for service in the future. Bravo Sean you are to be rewarded.

    Does recommend this dealer
    Came in for service or repair
    Pacifico Ford

    Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


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  • Amazing customer service!
    September 20, 2017

    Albert and the Team at Pacifico are some of the best! Amazing customer service, professional, and very compensating! I left the dealership a very ...

    Pacifico Ford

    Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourse...


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    Albert and the Team at Pacifico are some of the best! Amazing customer service, professional, and very compensating! I left the dealership a very happy customer and would highly recommend this dealership to family and friends!

    Does recommend this dealer
    Pacifico Ford

    Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


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  • What a great Salesman Mr. Gary Holmes is
    September 19, 2017

    Mr. Gary Homes is a great Salesman, he is very attend to his customers. And he work very hard to get the deal right for you. I will continue to...

    Pacifico Ford

    Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourse...


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    Mr. Gary Homes is a great Salesman, he is very attend to his customers. And he work very hard to get the deal right for you. I will continue to use Mr. Holmes for all my future cars. And will recommend family and friends to give Pacifico a try and allow mr. Gary Holmes to help them achieve their dreams.

    Does recommend this dealer
    Pacifico Ford

    Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


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  • Amazing
    September 19, 2017

    I wouldn't recommend anyone else! They are absolutly amazing! Such a pleasant experience. Made getting my first car great. Thank you Rocky & all o...

    Pacifico Ford

    Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourse...


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    I wouldn't recommend anyone else! They are absolutly amazing! Such a pleasant experience. Made getting my first car great. Thank you Rocky & all of Ford Pacifico

    Does recommend this dealer
    Pacifico Ford

    Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


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  • Great Service
    September 19, 2017

    I would recommend Ford owners and anyone looking to purchase a Ford, good to Pacifico Ford. Their service is great and everyone is very pleasant.

    Pacifico Ford

    Thank you for your review and recommendation! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great ...


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    I would recommend Ford owners and anyone looking to purchase a Ford, good to Pacifico Ford. Their service is great and everyone is very pleasant.

    Does recommend this dealer
    Came in for service or repair
    Pacifico Ford

    Thank you for your review and recommendation! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


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  • Good job.....
    September 19, 2017

    Scenes i have known Charles he has help me and my wife to get the car we want even my credit less than perfect and he pull through to get the car....

    Pacifico Ford

    Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourse...


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    Scenes i have known Charles he has help me and my wife to get the car we want even my credit less than perfect and he pull through to get the car. I will recommend Charles to my friend and my family to go to Pacific Ford. I'm giving Charles 5 stars...

    Does recommend this dealer
    Pacifico Ford

    Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


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  • They made it Easy
    September 18, 2017

    Neal Bauer and Sales Mgr. Chad made it super easy. I would recommend Neal Chad and Pacifico Ford to anyone looking to buy a new car

    Pacifico Ford

    Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourse...


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    Neal Bauer and Sales Mgr. Chad made it super easy. I would recommend Neal Chad and Pacifico Ford to anyone looking to buy a new car

    Does recommend this dealer
    Pacifico Ford

    Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


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  • Good Experience
    September 17, 2017

    They walked us through process of ordering my truck. Kept me updated as it was being built and I received the truck before the expected delivery d...

    Pacifico Ford

    Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourse...


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    They walked us through process of ordering my truck. Kept me updated as it was being built and I received the truck before the expected delivery date.

    Does recommend this dealer
    Pacifico Ford

    Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


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  • Awesome
    September 17, 2017

    I live across the bridge in New Jersey but gave Pacifico a chance because of a friend's recommendation. It was worth the money in tolls. This was ...

    Pacifico Ford

    Thomas, congratulations on your new vehicle and TV. Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearin...


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    I live across the bridge in New Jersey but gave Pacifico a chance because of a friend's recommendation. It was worth the money in tolls. This was my first experience leasing a car from a dealer and was pretty nervous and unsure. But Tito Bryson took the time to educate me on each and every step of the process. He showed me only the car that I was quoted over the phone and didn't try to push me into anything more expensive that i didn't need. Wasn't much haggling because he was very upfront and straight with everything. He worked to give me the best price possible and even worked with my schedule to not keep me at the dealer longer than I had to because I had a previous engagement (Even allowed me to take my new car home for the night and return the next day to finish the deal.) We got to a fair price and everything was thoroughly explained. Manager Chad Gilbert even took the time to personally come thank me for coming in and talk a bit. When I finally signed on the dotted line it was Financial Manager Nick Mess that I dealt with and he was fantastic. Again thoroughly explained everything. Offered me Add-On Plans but didn't push them on me. I declined them but I may add them later on thanks to his thorough explanations. What I enjoyed most about this dealership is that I never felt like a mark. All the staff was more interested in saying hi and getting to know me and making me feel comfortable more than they were interested in selling me the car. They make you feel like a friend right off the bat. Even in those long moments of the process where there's nothing to do but wait, they make you feel comfortable. Couches, TV, Water, Coffee, Pretzels, whatever you need. I was shown the same courtesy by the sales staff that WASN'T working on my deal as much as the staff that was. I wanna personally thank Tito, Chad, And Nick for their personal help with getting me into a car that i'm very satisfied with as well as the rest of the staff of Pacifico. I look forward to returning for my service. PS: I spun the wheel and won a 50 inch TV! If that doesn't cap off a great first experience i don't know what will.

    Does recommend this dealer
    Pacifico Ford

    Thomas, congratulations on your new vehicle and TV. Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


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