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Reviews

Average Ratings

4.9
Average based on 251 reviews.
  • well run facility.

    This is a very well run dealership. I am completely satisfied with every way in whitch my purchase was handled. The sales rep Glenn Porter was hon...


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    This is a very well run dealership. I am completely satisfied with every way in whitch my purchase was handled. The sales rep Glenn Porter was honest and able to answer any questions we had. highly recommend Matthews paoli Peter T.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • This survey could be made a lot easier.

    Was courteous and returned my car to me EARLY 111


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    Was courteous and returned my car to me EARLY 111

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Service even with construction !

    Always the finest in customer service. Kevin Jeffers is awesome !

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Jeffery. We hope to be of service to you aga...


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    Always the finest in customer service. Kevin Jeffers is awesome !

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Jeffery. We hope to be of service to you again! Take care!


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  • State Inspection

    State inspection and emissions performed with no issues. There is a shortage of customer parking.

    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Alex! At Matthews Paoli Ford, we value our cu...


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    State inspection and emissions performed with no issues. There is a shortage of customer parking.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Alex! At Matthews Paoli Ford, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • MRS ANN GARDNER

    CALLED FRIDAY AND SATURDAY I HAVE NEW BRAKES THANKS FOR THE FAST SERVICE THANKS KEVIN


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    CALLED FRIDAY AND SATURDAY I HAVE NEW BRAKES THANKS FOR THE FAST SERVICE THANKS KEVIN

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Paoli Ford

    I absolutely love the free shuttle service in the neighborhood. I can rely on Paoli Ford to take care of me.

    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Jane! We hope to be of service to you again! Take care!


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    I absolutely love the free shuttle service in the neighborhood. I can rely on Paoli Ford to take care of me.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Jane! We hope to be of service to you again! Take care!


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  • 2016 Ford C-Max Energi

    Wesley helped me out significantly and explained the features and benefits of the Ford Mobile app. Overall, fast and painless experience. The whol...

    Dealer Response

    It is great to read such wonderful comments about your recent experience with us, Devon! We hope to be of service to you again! Take care!


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    Wesley helped me out significantly and explained the features and benefits of the Ford Mobile app. Overall, fast and painless experience. The whole team was awesome!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is great to read such wonderful comments about your recent experience with us, Devon! We hope to be of service to you again! Take care!


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  • Paoli Ford

    Everyone was very helpful and accommodating. I bought a brand new Ford Escape - love it!


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    Everyone was very helpful and accommodating. I bought a brand new Ford Escape - love it!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Always a pleasure to deal with

    Always a pleasure to deal with. Nice friendly staff. Convenient hours. Excellent work.

    Dealer Response

    We are glad you chose our dealership! Please let us know if there's anything else we can do for you.


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    Always a pleasure to deal with. Nice friendly staff. Convenient hours. Excellent work.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad you chose our dealership! Please let us know if there's anything else we can do for you.


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  • Quick service @ Quick Lane

    The staff is always professional and thoroughly explains what is needed.


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    The staff is always professional and thoroughly explains what is needed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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