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Reviews

Average Ratings

4.9
388 lifetime reviews. Includes reviews of Paoli Ford from DealerRater.com
  • well run facility.

    This is a very well run dealership. I am completely satisfied with every way in whitch my purchase was handled. The sales rep Glenn Porter was hon...


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    This is a very well run dealership. I am completely satisfied with every way in whitch my purchase was handled. The sales rep Glenn Porter was honest and able to answer any questions we had. highly recommend Matthews paoli Peter T.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Courteous Service
    May 15, 2017

    Richard was very thorough and competent in his follow up to my needs. He had the right car at the right price when I needed it. He also searched...


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    Richard was very thorough and competent in his follow up to my needs. He had the right car at the right price when I needed it. He also searched out additional discounts since the car was for my son who is graduating from college this year. This is my third car that I have purchased from Paoli Ford. I have been pleased every time with their service

    Does recommend this dealer

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  • Always helpful and friendly service

    I feel like I can trust the service recommendations. They tell me what I need, what I can wait for, and how much it will be.

    Dealer Response

    Laura, we appreciate your recommendation of our dealership! We hope to be of service to you again! Take care!


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    I feel like I can trust the service recommendations. They tell me what I need, what I can wait for, and how much it will be.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Laura, we appreciate your recommendation of our dealership! We hope to be of service to you again! Take care!


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  • Fair, professional, friendly, patient
    May 11, 2017

    Jack (or John depending on what day it is) did his best to show me what options were available and explain what some of the options really meant. ...


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    Jack (or John depending on what day it is) did his best to show me what options were available and explain what some of the options really meant. Aaron was efficient and came up (no fault of his) with a good price., Wish Ford's own customer support were equally good.

    Does recommend this dealer

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  • Great experience!
    May 6, 2017

    I had been shopping for a car for a while and dealt with a lot of car dealerships. As soon as I walked into Paoli Ford I felt a difference. Wayne ...


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    I had been shopping for a car for a while and dealt with a lot of car dealerships. As soon as I walked into Paoli Ford I felt a difference. Wayne was great to deal with, honest and real without the hard sell or pressure tactics I had experienced elsewhere. The whole team was lovely and they jumped through hoops to make this deal work for me. I highly recommend Wayne, Cesar, Aaron and the rest of the team at Paoli Ford.

    Does recommend this dealer

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  • New Car
    May 4, 2017

    Steve and Cesar did a fantastic job finding the car I wanted at the price I could afford, Time that it took was great. Will definitely buy from th...


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    Steve and Cesar did a fantastic job finding the car I wanted at the price I could afford, Time that it took was great. Will definitely buy from the again.

    Does recommend this dealer

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  • Great buying experience...
    May 2, 2017

    I had very specific model with specific option that I want. Don worked hard to find what I want with best deal. I'm very happy to do business with...


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    I had very specific model with specific option that I want. Don worked hard to find what I want with best deal. I'm very happy to do business with him. Thank you, Don.

    Does recommend this dealer

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  • EXCELLENT,ENJOYABLE AND SATISFYING
    April 25, 2017

    My lease on my Cadillac was due to end in June. For several months I have been looking at all makes of cars. I had Cadillacs for the last 20 years...


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    My lease on my Cadillac was due to end in June. For several months I have been looking at all makes of cars. I had Cadillacs for the last 20 years. We were looking at SUV"S. The final choices were Mercedes GLC and Ford Escape. It was a tough decision. I went back to Paoli several times and did not feel any pressure from them compared with other dealers. The salesman Wayne Eppinger was easy to talk to and helpful. I found everyone I had contact with in the office wanted me to be satisfied. I know that I will be asking many questions about the car as I get use to it. The satisfying service I received finalized the sale.

    Does recommend this dealer

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  • Thank you
    April 25, 2017

    Steve went out of his way to find a car/loan combo the best fit my budget and my needs. I would definatly tell anyone looking for a car, to come s...


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    Steve went out of his way to find a car/loan combo the best fit my budget and my needs. I would definatly tell anyone looking for a car, to come see him. Thanks Steve!

    Does recommend this dealer

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  • Fusion Sport
    April 24, 2017

    Wayne and his manager were very friendly, worked with us to meet our needs and came up with a solution that worked great. Never felt pressured , w...


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    Wayne and his manager were very friendly, worked with us to meet our needs and came up with a solution that worked great. Never felt pressured , would honestly recommend them to anyone looking for a new car.

    Does recommend this dealer

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