Family Chrysler Jeep Dodge RAM

Reviews

Average Ratings

4.6
235 lifetime reviews. Includes reviews of Family Chrysler Jeep Dodge RAM from DealerRater.com
  • Awesome

    Very friendly. No Hassle. Was clean inside. I was immediately greeted and welcomed. Again, very nice people. Met quite a few although only worked ...

    Dealer Response

    Congratulations on your new 2015 Ram! We are glad you had a positive experience at our dealership. Thank you again and welcome to the Family!


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    Very friendly. No Hassle. Was clean inside. I was immediately greeted and welcomed. Again, very nice people. Met quite a few although only worked with a couple. They worked with me to get a great deal on a 2015 RAM. Paid significantly less than I had imagined. I'd highly recommend at least checking them out. I know I will be back for my next one.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations on your new 2015 Ram! We are glad you had a positive experience at our dealership. Thank you again and welcome to the Family!


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  • Great experience
    August 27, 2017

    John was the best..help me get the car wanted..not what he wanted me to buy.great salesman.look forward to work8ng with him again in the future th...


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    John was the best..help me get the car wanted..not what he wanted me to buy.great salesman.look forward to work8ng with him again in the future thanks again

    Does recommend this dealer

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  • GReat! THaNk you!!!
    August 12, 2017

    Jack passcoe was the best,! He is very knowledgeable and took his time explaining all the new gadgets on the car. I would recommend Jack and this...


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    Jack passcoe was the best,! He is very knowledgeable and took his time explaining all the new gadgets on the car. I would recommend Jack and this Dealership to everyone!!!! EVeryone there was friendly !! THank You!!!

    Does recommend this dealer

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  • Jack Pascoe very accommodating and helpful!
    August 4, 2017

    I was given the best deal and would highly recommend this dealership! Sales and finance Dept we're friendly and very helpful! I LOVE my new 2017 J...


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    I was given the best deal and would highly recommend this dealership! Sales and finance Dept we're friendly and very helpful! I LOVE my new 2017 Jeep Sport Unlimited Wrangler!

    Does recommend this dealer

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  • New Wrangler Unlimited

    Awesome experience with both the internet and the in store staff. Everyone was very accommodating and very patient with my decision making. The ...


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    Awesome experience with both the internet and the in store staff. Everyone was very accommodating and very patient with my decision making. The cost and expenses were the best in the area and were always completely transparent.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • My new Charger
    June 22, 2017

    I really love my new Charger! My car salesman Justin Raines was very helpful and honest with me trying to get the best deal possible for me. He ev...

    Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall

    Congratulations on your new Charger! We are happy to hear you had a great experience with Justin and the Family team. Welcome to the Family!


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    I really love my new Charger! My car salesman Justin Raines was very helpful and honest with me trying to get the best deal possible for me. He even gave me his number in case I have any issues or questions I need answered down the line. My new car has all the amenities and would recommend the car and Justin to anyone.

    Does recommend this dealer
    Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall

    Congratulations on your new Charger! We are happy to hear you had a great experience with Justin and the Family team. Welcome to the Family!


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  • These Guys Are Crooks
    June 15, 2017

    These guys are crooks. I have unfortunately been going to Family Dodge for a long time because I knew the salesman personally. Each and every t...


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    These guys are crooks. I have unfortunately been going to Family Dodge for a long time because I knew the salesman personally. Each and every time they low-balled me on the trade-in values, but I overlooked it for the most part since, again, I knew the salesman. The last time I was at Family Dodge I was talked in to a lease. I was told after 3 years I can turn it in or keep it, no problems. I asked about mileage charges when I reach the end of the lease and was told not to worry about it. Fast forward 3 years to when the lease matured. I researched purchasing the vehicle but the leasing company wanted to charge more than what the car is worth. In addition, I was never crazy about the car; I thought it ran rough and was not comfortable to ride in; for these reasons, I decided not to keep it. I was called by the salesman a few months before the lease matured. He told me that if I do not go through Dodge for my next vehicle purchase, I will owe over 5 grand due to excessive mileage; however, if I come back to him, the debt will disappear with a new purchase from them. In essence, he set it up to where I would be forced to come back to Family Dodge in 3 years to spend more money. Of course, I was not told this and found out the hard way. The whole deal was set up to force me to come back to Family Dodge with the knowledge that I was going to owe an obscene amount of money if I didn???t. I don???t like being manipulated and scammed, so I decided, money or not, Family Dodge got enough money out of me and and I will not take part in their shady business practices. I wound up turning the car in and buying a vehicle from another dealership. I am now out $5311.54 due to excessive mileage. I wrote a letter to Family Dodge and they did not have the decency to reply. I then filed a complaint with the Better Business Bureau and received an obnoxious reply from Frank Ingargiola, the General Manager. Frank took no responsibility for anything and stated I should have come back to Family Dodge. I couldn???t believe it!!! This whole setup was a complete scam and they do not care about their customers. BUYER BEWARE!!!

    Does not recommend this dealer

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  • My new truck
    June 4, 2017

    The people at Family Chrysler Jeep Dodge RAM actually treat you like family. Everyone I was introduced to were welcoming and accommodating. Jack P...

    Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall

    We're happy to hear you had an enjoyable buying experience at our dealership and with your salesperson Jack. Congratulations on the new truck and...


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    The people at Family Chrysler Jeep Dodge RAM actually treat you like family. Everyone I was introduced to were welcoming and accommodating. Jack Pascoe made my truck buying experience a pleasure. He was informative and pleasant to deal with. I couldn't have asked more a better truck buying experience.

    Does recommend this dealer
    Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall

    We're happy to hear you had an enjoyable buying experience at our dealership and with your salesperson Jack. Congratulations on the new truck and welcome to the Family!


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  • Going the extra mile
    May 25, 2017

    This is at least the 3rd new vehicle that we purchased from John since 1994, and each and every time we have done business with him, he has gone t...

    Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall

    We appreciate your business and are happy to have you as a repeat customer! Thank you for being such a loyal Family member!


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    This is at least the 3rd new vehicle that we purchased from John since 1994, and each and every time we have done business with him, he has gone the extra mile for us. He has made us feel welcome, went out of his way to accommodate us during the sales process, has fully answered any questions that we had to ask of him, and helped to arrange with insurance for our purchase. In short, John is a very nice person to deal with. I had told him that even though he is a salesman, he is a people person first in the way that he treats his customers. When we are ready to trade in our new vehicle down the road, we will come back and see John. Very positive experience. Keep up the good work!!!

    Does recommend this dealer
    Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall

    We appreciate your business and are happy to have you as a repeat customer! Thank you for being such a loyal Family member!


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  • Great to do business with
    April 22, 2017

    Give me what I was looking for and did not try to sell me something I did not want .Scott Pizzi Was excellent would recommend him to anybody ...

    Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall

    We're so happy to hear this! Thanks Marty!


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    Give me what I was looking for and did not try to sell me something I did not want .Scott Pizzi Was excellent would recommend him to anybody who is looking for a car Explained everything for financing the car made you feel very comfortable with the whole process

    Does recommend this dealer
    Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall

    We're so happy to hear this! Thanks Marty!


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