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Mercedes-Benz of Wilmington

4.4 out of 5 (4.4) 304 reviews

Dealer on Cars.com since January 2009

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 2:00 PM
Sun Closed

Reviews

4.4 out of 5 4.4
304 lifetime reviews. Includes reviews of Mercedes-Benz of Wilmington from DealerRater.com
  • 5.0 out of 5
    Great sales experience
    April 14, 2018

    Dave Gershman has been my sales person for two Mercedes. He goes above and beyond to be helpful, and I really trust him. Everyone at the dealership ...is great.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
    David Gershman

    Sales and Leasing Consultant

  • 4.6 out of 5
    EASY AND RELATIVELY HASSLE FREE. VERY NICE STAFF
    April 12, 2018

    MY SALES REP WAS VERY CONSIDERATE OF MY TIME AND SCHEDULE AND THIS LED TO A VERY EASY, HASSLEFREE, AND ENJOYABLE EXPERIENCE. ALL THE STAFF WAS ATTEN...TIVE AND I WAS HAPPY WITH WHAT I RECEIVED. THE CARS ARE PRICED ACCORDINGLY AND I WAS VERY HAPPY WITH MY PURCHASE. DAVE WAS GREAT TO DEAL WITH AND VERY THOROUGH AND EVEN FOLLOWED UP A FEW DAYS LATER WHICH WAS A FIRST FOR ME.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
    David Gershman

    Sales and Leasing Consultant

  • 5.0 out of 5
    Effortless,efficient and rewarding
    April 12, 2018

    Everyone was patient and informative with me. David, bar none, was the best person to work with. Buying a New Mercedes was an important financial deci...sion for me and David didn???t push but made me feel comfortable through the process.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
    David Gershman

    Sales and Leasing Consultant

Read all reviews

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Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Mercedes-Benz of Wilmington from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Wheel Alignment (FWD)

    $109.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since January 2009

The Mercedes-Benz of Wilmington Promise:
1.To provide consumers with an automotive retail experience based on relationship building, trust, respect and friendly communications.
2.To surpass the customer's expectations with the highest level of customer service and win their lifetime loyalty.
3.To provide our customers with an automobile that is safe and comfortable.
4.To surpass the highest levels of customer satisfaction
5.To provide the highest quality repair and maintenance service while striving to repair the vehicle right the first time.

"Progress with Distinction!"

Top Reviewed Employees

Mercedes-Benz of Wilmington
3801 Lancaster Pike Wilmington, DE 19805
New (877) 390-8842
Used (888) 251-2110
Service (888) 570-9193
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