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Dealers  /   Wilmington, DE  /  Mercedes-Benz of Wilmington

Mercedes-Benz of Wilmington

4.6 out of 5 4.6
396 reviews
3801 Lancaster Pike Wilmington, DE 19805
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Mercedes-Benz of Wilmington Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 2:00 PM

Sunday

Closed
Dealer website
Dealer website
New (877) 390-8842
Used (888) 251-2110
Service (888) 570-9193

Inventory

NEW
$53,540 MSRP
2020 Mercedes-Benz GLC 300
  • Exterior Color: Iridium Silver
  • Interior Color: Black
  • Transmission: 9-Speed Automatic
  • Drivetrain: AWD
NEW
$49,895 MSRP
2020 Mercedes-Benz C-Class
  • Exterior Color: Polar White
  • Interior Color: Black
  • Transmission: 9-Speed Automatic
  • Drivetrain: AWD
NEW
$62,695 MSRP
2020 Mercedes-Benz E-Class
  • Exterior Color: Black
  • Interior Color: Black
  • Transmission: 9-Speed Automatic
  • Drivetrain: AWD
NEW
$89,030 MSRP
2020 Mercedes-Benz GLS 450
  • Exterior Color: Emerald Green
  • Interior Color: Black
  • Transmission: 9-Speed Automatic
  • Drivetrain: AWD
NEW
$28,900 MSRP
2017 Mercedes-Benz GLA 250
  • Exterior Color: Citrus White
  • Interior Color: Shara Beige
  • Transmission: 7-Speed Automatic with Auto-Shift
  • Drivetrain: AWD
NEW
$93,830 MSRP
2020 Mercedes-Benz AMG E 53
  • Exterior Color: Obsidian Black
  • Interior Color: Black
  • Transmission: 9-Speed Automatic
  • Drivetrain: AWD

Our Employees

5.0 out of 5
(5.0) 34 reviews

David Gershman

Sales and Leasing Consultant
5.0 out of 5
(5.0) 9 reviews

Rick Umani

Sales Associate
5.0 out of 5
(5.0) 19 reviews

Dru Brahmbhatt

Pre-owned Sales Manager
5.0 out of 5
(5.0) 9 reviews

alissa facciolo

sales
4.9 out of 5
(4.9) 16 reviews

Derek Wimbish

General Sales Manager
NOT RATED

geoff TOWNSEND

sales
NOT RATED

jaclyn melchior

sales

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since January 2009

The Mercedes-Benz of Wilmington Promise:

...


1.To provide consumers with an automotive retail experience based on relationship building, trust, respect and friendly communications.
2.To surpass the customer's expectations with the highest level of customer service and win their lifetime loyalty.
3.To provide our customers with an automobile that is safe and comfortable.
4.To surpass the highest levels of customer satisfaction
5.To provide the highest quality repair and maintenance service while striving to repair the vehicle right the first time.

"Progress with Distinction!"

Photos & Videos

1
Photos

Service

Wheel Alignment (FWD)

$109.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
396 lifetime reviews. Includes reviews of Mercedes-Benz of Wilmington from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews service area sale process buying experience sale experience service manager knowledgeable and helpful sale representative great experience good experience sale rep customer service great service purchase time
All Reviews service area sale process buying experience sale experience service manager knowledgeable and helpful sale representative great experience
All Reviews service area sale process buying experience sale experience service manager knowledgeable and helpful sale representative great experience good experience sale rep customer service great service purchase time
  • 5.0 out of 5
    Very good service
    by WUQIRONG2000 from DealerRater.com
    October 18, 2019

    Very friendly and helpful, very patient, ready for difficult questions, we will come back for more services and more new cars from this dealer. Great... place

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Derek Wimbish

    General Sales Manager

    (4.9) 16 reviews
  • 5.0 out of 5
    A great dealership
    by IVARICKS from DealerRater.com
    October 18, 2019

    I like this dealership and I would come back to by another car the people were all very nice and super helpful if you're looking for a car come here

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Derek Wimbish

    General Sales Manager

    (4.9) 16 reviews
  • 5.0 out of 5
    I needed emergency service
    by SDPRATCHER from DealerRater.com
    October 17, 2019

    I didn't have an appointment but the service rep happily fit me in. The service rep and staff were very friendly and helpful. The service rep kept me informed... and consulted with me before performing the service.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    They treated me good
    by LONON300 from DealerRater.com
    October 17, 2019

    Dru made sure I came out with a car I liked .. they made me feel comfortable buying my car and worked wit me with my budget

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Dru Brahmbhatt

    Pre-owned Sales Manager

    (5.0) 19 reviews
  • 5.0 out of 5
    Slight exhaust leak
    by CAGRIVAS from DealerRater.com
    October 17, 2019

    Bob walls and Jason where great. I arrived without an appointment and they took me in immediately. Bob personally road testes my car then put on the lift... an 30 minutes later I was on my way. Thank you both!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Quality
    by LUKESTU26 from DealerRater.com
    October 16, 2019

    I have been Impressed with the level of service, follow up and quality of craftsmanship at WIlmington Mercedes.-Benz dealership. Carl Cohill and Jason... in service are easy to work with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Auxiliary Battery Malfunction
    by BLUKEJ from DealerRater.com
    October 16, 2019

    Warning came on my dashboard, I drove in Service, meet Carol Wilson she wrote me up and said it would take an hour and a half. In an hour car was ready... and even washed!! Thank you Carol for a great experience!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    New C class purchase
    by DVP from DealerRater.com
    October 16, 2019

    Dave was very attentive and thorough. The purchase process was very smooth and we got the price we were looking for. Very happy with everyone involved... and especially the car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    David Gershman

    Sales and Leasing Consultant

    (5.0) 34 reviews
    Dru Brahmbhatt

    Pre-owned Sales Manager

    (5.0) 19 reviews
  • 5.0 out of 5
    Service
    by DHORNER80 from DealerRater.com
    October 16, 2019

    Excellent customer service, accommodating with loaner car . Addressed all vehicle issues promptly . Loaner car was excellent ... Dealer ship is on the... up and up . Cheers

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Excellent
    by JOYCEBROWN62 from DealerRater.com
    October 16, 2019

    Excellent services. My services person was very good and I only waited 1 hrs. My wait was perfect and the refreshments enjoyed. Thanks you for taking... care of my Benz.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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