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Used 888-629-2709 Email Dealer
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Reviews

Average Ratings

4.7
Average based on 65 reviews
  • 1st Service Appointment

    I was pleasantly surprised with Piazza Acura of West Chester's service department. I normally go to local chain or mom and pop shops because I was...


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    I was pleasantly surprised with Piazza Acura of West Chester's service department. I normally go to local chain or mom and pop shops because I was under the assumption that franchise over charges. I bought a certified MDX about a year ago from Acura of West Chester and my first service was due. I dropped off my car before work and was greeted by a very organized and friendly staff. It even seemed like they knew some customers by name! They quickly had me fill out my information and ushered me into a brand new MDX to drive for the day, this is a major convenience. I honestly was expecting a laundry list of work being that it had not seen a shop in over a year but Acura called me and let me know it was done and was only charging for an oil change, inspection and vehicle check for a very reasonable cost. I normally do not write reviews but I felt it necessary to express my happiness that day.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • customer

    I purchased a car on Friday 8/12/2016 and engine light came on on Saturday 8/13/2016 and the air conditioner stopped working on Sunday 8/14/2016....


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    I purchased a car on Friday 8/12/2016 and engine light came on on Saturday 8/13/2016 and the air conditioner stopped working on Sunday 8/14/2016. Rob the used car sales manager sent a driver 2 hours away to pick up my car and left me with a loaner. How is that for customer service? Thanks Rob Moffa!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • PA State Inspection & Service

    On January 30th I brought in my 2010 Acura MDX to Piazza Acura of West Chester for PA State Inspection and service. From the moment I pulled into ...


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    On January 30th I brought in my 2010 Acura MDX to Piazza Acura of West Chester for PA State Inspection and service. From the moment I pulled into the service drive-thru I received exceptional service. The valet promptly and courteously wrote up the work order. I also worked with John D. and Steve at the service counter - they are real professionals, interested and involved, and were prompt and courteous. It's been a bad winter and our roads have been covered with salt and snow - the inside and outside of the car were a mess. When my vehicle was returned to me it was washed and vacuumed, and was so clean it looked like it just came off the showroom floor! Doing business with Piazza Acura of West Chester is a pleasure.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Acura MDX purchase

    My wife and I bought a beautiful used Acura MDX from Piazza Acura. We did weeks of research online and found the one we were looking to buy. We we...


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    My wife and I bought a beautiful used Acura MDX from Piazza Acura. We did weeks of research online and found the one we were looking to buy. We went right over to the dealership, took it for a test drive and negotiated a deal. The process was smooth, they ended up getting us a better rate than our credit union which was incredible! When we finished signing papers the car had been cleaned up ready to drive home. We were very happy that we did not have to play any games and were able to drive home the same day. Thank you to Melanie and Dennis for taking good care of us!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Another satisfying experience!

    Took my car in for the annual state inspection and an oil change and tire rotations. This dealership is always professional timely and efficient w...

    Dealer Response

    Thank you very much for taking the time and writing a review! We appreciate the high remarks! Please do not hesitate to contact us in the future...


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    Took my car in for the annual state inspection and an oil change and tire rotations. This dealership is always professional timely and efficient with their workwork!

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you very much for taking the time and writing a review! We appreciate the high remarks! Please do not hesitate to contact us in the future if you need anything. Don't forget to "Like" us on Facebook and "Follow" us on Twitter to receive product information, specials and more!


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  • Excellent service and excellent overall

    Excellent overall and very personable. Great feeling of welcome


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    Excellent overall and very personable. Great feeling of welcome

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Very Easy and Great Service

    Brought my wife's car in for some routine work. Everyone was nice, easy to work with, and I was in and out very quickly.


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    Brought my wife's car in for some routine work. Everyone was nice, easy to work with, and I was in and out very quickly.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • First time routine service - efficient

    First time in for routine service. Scheduling was easy and car was ready before expected. All personnel were friendly and helpful. Very pleased wi...

    Dealer Response

    Thank you very much for taking the time to write a positive review!


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    First time in for routine service. Scheduling was easy and car was ready before expected. All personnel were friendly and helpful. Very pleased with service.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you very much for taking the time to write a positive review!


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  • Great Service as always!

    I walked in at 8:30 am with no appointment and they took my car right away. I needed an oil change, tire rotation & inspection. It was all done wi...


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    I walked in at 8:30 am with no appointment and they took my car right away. I needed an oil change, tire rotation & inspection. It was all done within 75 minutes! I was thrilled. The facility is beautiful and the staff is first class! I have purchased two cars here and cannot think of going anywhere else!

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Piazza Acura of West Chester

    Work was done on time and for the price quoted. Loaner car was great.

    Dealer Response

    Jeff, Thank you very much for giving us a 5 out of 5 review!


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    Work was done on time and for the price quoted. Loaner car was great.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeff, Thank you very much for giving us a 5 out of 5 review!


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