John Kennedy Ford Mazda Conshohocken

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Reviews

3.8
47 lifetime reviews.
  • John Kennedy FORD Conshohocken PA

    I have leased and purchased about 4 cars from this dealership. Highly recommended! Service is always a plus! I love the drop off and the excellent...

    Dealer Response

    Kay, Thank you for taking the time to give us some feedback. We appreciate you coming back to us- but thats what we are supposed to do, right? I ...


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    I have leased and purchased about 4 cars from this dealership. Highly recommended! Service is always a plus! I love the drop off and the excellent service to your door. The driver is always pleasant! Definately recommend!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Kay, Thank you for taking the time to give us some feedback. We appreciate you coming back to us- but thats what we are supposed to do, right? I look forward to seeing you around the dealership. Chris Mancini General Manager


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  • Bad experience

    Good until you have a problem. I bought my first new car her last july a 2015 ford focus that was on the showroom floor and have had nothing but p...


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    Good until you have a problem. I bought my first new car her last july a 2015 ford focus that was on the showroom floor and have had nothing but problems since that day. From the Bluetooth working half the time to the front passenger door misaligned and unable to close. But the biggest one is the transmission! I have been here for service over 10 times for the transmission and nothing has worked to resolve the stuttering, lerching, jerkiness and random stalling while driving. An "automatic" vehicle should not stall and turn off while driving. Nor should it keep going backwards after putting it in drive. No one here really seems to want to actually do something to help. The sales team solution is to buy a more expensive car for more money. Good idea for them at least. And the service team seems like there tired of seeing my car there and me complaining well i am too i bought a new car not to have problems. I can not recommend buying a car here based on this and since i got my car anytime i tried to get out of it they gave me a bad deal and i compared them to other local ford dealers and others are cheaper. My friends and family will never buy a ford now and one who did got rid of it after hearing my issues.

    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Don't go for service

    I went for an oil change on my truck. They removed my tires and lost my hub caps and are refusing to replace them.


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    I went for an oil change on my truck. They removed my tires and lost my hub caps and are refusing to replace them.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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