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Reviews

Average Ratings

4.6
Average based on 20 reviews
  • Loving my Optima

    I did my research for weeks and wanted a slightly used optima. I started off at one Kia dealership near my house and test drove but they only had ...


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    I did my research for weeks and wanted a slightly used optima. I started off at one Kia dealership near my house and test drove but they only had one pre-owned optima and it was not the color I wanted. I was traveling for work and passed another Kia dealership...they had the Optima I wanted but I was not satisfied with their price and for some reason I got an overall bad vibe from them. When I went to Murray which is about 30 minutes away from my house, Matt Moore was pleasant from the start. He let me test drive any car I wanted, he was very helpful and knowledgeable. Once I picked which vehicle I wanted (it was a process since I am very indecisive), he even offered to help me find a new insurance company. Matt was very easy to get along with and helped me weigh the pros and cons of the vehicles I was interested in while keeping my budget in mind. I was nervous when I began my car search because it was the first vehicle I was purchasing on my own out of college and I didn't feel like dealing with pushy salesmen or the hassle of negotiating prices. The Murray team really made the car buying process a breeze for me and they were great to do business with.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Love my Sportage

    Stanley and the Murray Team made my purchase easy. Went thru operation of car and it was explained very well. Great place to buy a car.


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    Stanley and the Murray Team made my purchase easy. Went thru operation of car and it was explained very well. Great place to buy a car.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Murry Kia is Fast!

    I had a great experience with the finance department!! Quick results and answers! Great new models for 2017!


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    I had a great experience with the finance department!! Quick results and answers! Great new models for 2017!

    Shopped for a new car
    Does recommend this dealer
    Did not make a purchase
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  • New Lease

    My lease was up on my old Optima. Russell Bell At Murry KIA was awesome. He made the process of getting me in a new Optima easy. If you are looki...


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    My lease was up on my old Optima. Russell Bell At Murry KIA was awesome. He made the process of getting me in a new Optima easy. If you are looking for a new KIA I would definitely recommend this dealership.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Satisfaction Guaranteed

    My husband took me in to look at the Kia Soul which I was interested in. My sales representative was Roger who was down to earth, made us feel wel...


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    My husband took me in to look at the Kia Soul which I was interested in. My sales representative was Roger who was down to earth, made us feel welcomed, listened, and gave us the best options in buying a car. He did not give up on us despite our credit ratings and I was happy to drive home in my new 2016 Kia Soul. Thank you Roger.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • 2017 KIA SPORTAGE

    I love my 2017 KIA Sportage. This is the first KIA I have ever owned and from the moment my husband and I stopped in to just browse - until the da...


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    I love my 2017 KIA Sportage. This is the first KIA I have ever owned and from the moment my husband and I stopped in to just browse - until the day we walked in to make this purchase- we were impressed! We met Ed Moore on our first stop and because he was so laid back and non pushy- it made us want to deal with him for the purchase. Murray dealership gave me a great price on the vehicle and the whole experience was so peaceful and just felt right! Thank you Ed and Murray KIA for a wonderful new SUV :-)

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Well worth the drive

    I spent extensive time researching brands and visiting multiple competitive dealerships. I turned to Kia and the Sorento. I found Murray Kia but...


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    I spent extensive time researching brands and visiting multiple competitive dealerships. I turned to Kia and the Sorento. I found Murray Kia but was skeptical about driving further away from my home. Russell Bell listened to what I wanted in a vehicle, showed me the Sorento that meet my needs. He was respectful and took the extra time to explain all the features to my understanding. It was a really great experience and a vehicle I truly enjoy owning.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Diane's new car.

    My sales associate was Paul Roberts & he was great. Not only did he explain each feature, he also made sure I knew how to use them. He knows his...


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    My sales associate was Paul Roberts & he was great. Not only did he explain each feature, he also made sure I knew how to use them. He knows his product and was aware that too much sales pressure would have driven me away. Very kind in his approach. The entire staff was a pleasure to deal with. After buying 8 new cars, this was my best experience yet. I would truly recommend Murray Kia in spite of the bad commercials on tv.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Most Amazing Customer Service

    Roger O'Kane is beyond a sales associate. He is dedicated to getting the best deal for his clients in every situation. Roger treated us like fa...


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    Roger O'Kane is beyond a sales associate. He is dedicated to getting the best deal for his clients in every situation. Roger treated us like family and even called me from his vacation to let me know the status of my vehicle. Not only were we in and out of the dealership in an hour when we went to pick up our new 2016 Sorrento but we were completing the finance documents we were surprised and elated that the payment we were originally quoted dropped by a significant amount. Hats off to Roger and team for making a normally stressful situation a complete pleasure.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Terrible Place - Would Not Help in an Emergency

    This place left me high and dry in an emergency. I was at King of Prussia and an hour from home when my Kia minvan sliding door became stuck open ...


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    This place left me high and dry in an emergency. I was at King of Prussia and an hour from home when my Kia minvan sliding door became stuck open in a parking lot. I couldn't get it closed even with the help of a local Sears Automotive, and needed help desperately to get home. I had my four children and was picking up two nephews for the weekend. I called Murray Kia at about 2:00 on a Friday and told them my situation and asked if there was anything they could do to help and i could get the car there in about 15 minutes. I was essentially told, "I know you're in an emergency and we are the closest dealer, but we are just too busy to fit you in and it's Friday", even after I asked for the manager and reiterated my situation and the kids being involved. I tried one final time and asked if they could at least get it closed, and they told me it could be hours. I understand it could have been more involved, but they could of at least tried. I called Kia of West Chester and they offered help immediately and were compassionate toward my situation, despite being very busy. They fixed the door at 3:30 on a Friday and wanted it completely done for me. That is customer service. I think the way they responded is telling about the way the place is managed.

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?

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