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Reviews

Average Ratings

4.1
265 lifetime reviews. Includes reviews of J. L. Freed Honda from DealerRater.com
  • A DEALERSHIP WITH GREAT QUALITIES

    We have been dealing with J.L. Freed for over 10 years, from buying a new vehicle to service work. The lasts was buying a new CR-V, the salesperso...


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    We have been dealing with J.L. Freed for over 10 years, from buying a new vehicle to service work. The lasts was buying a new CR-V, the salesperson Ron Malone was genuine person. He made us feel comfortable and work w/ us building our CR-V to our desire. Even later after we found out the trailer hitch was not the size we needed for our bike rack. Ron got it remove from the vehicle before our purchase, without any hassle for us, but not easy for the shop to remove the hitch. The experience was reassuring that there is a dealership that actually puts the customer "FIRST" before anything else.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Never a problem with service
    March 14, 2017

    My experience with JL Freed has always been positive. My wife and I have both purchased cars and had them serviced at the dealership for almost ...


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    My experience with JL Freed has always been positive. My wife and I have both purchased cars and had them serviced at the dealership for almost sixteen years. The sales staff is always pleasant. Also, Dave Swinton, service rep, has always been very helpful.

    Does recommend this dealer
    Came in for service or repair

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  • Outstanding Service
    March 14, 2017

    I'd like to thank J.L. Freed service staff for the amazing experience they constantly provide. No matter what time of the day or day of the week -...


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    I'd like to thank J.L. Freed service staff for the amazing experience they constantly provide. No matter what time of the day or day of the week - they are always ready to help. I had a flat tire and called them 5 minutes before closing time, they were happy to see me, serviced the vehicle and didn't take a dime for the service. I don't know how you can get better than that. I've tried several dealerships in the area. J.L. Freed staff is by far the most helpful, knowledgeable and professional. Thank you again and again! - Joe Berger

    Does recommend this dealer
    Came in for service or repair

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  • Purchase of a 2014 Honda Accord
    February 26, 2017

    My purchase went smoothly! I bought my first car from JL Freed back in 1992. When I recently needed to purchase a car, it's the first place I co...

    J.L. Freed Honda

    Thank you for the great feedback about your experience here at JL Freed Honda. We are happy to continue the long relationship that you have had wi...


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    My purchase went smoothly! I bought my first car from JL Freed back in 1992. When I recently needed to purchase a car, it's the first place I considered. I checked other dealers online, however, JL Freed had the best prices. I was not disappointed when visited the dealer in person. I found what I wanted and Cedric made it work within my budget. I highly recommend JL Freed for your next Honda!

    Does recommend this dealer
    J.L. Freed Honda

    Thank you for the great feedback about your experience here at JL Freed Honda. We are happy to continue the long relationship that you have had with JL Freed. We look forward to servicing you and your family in the future. Thank you, Daren Tolbert Sales Manager JL Freed Honda


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  • Great service, very friendly delaership

    We actually enjoyed the car buying experience here. We were buying a used car, (not a Honda) but still found our salesman to be very knowledgeabl...


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    We actually enjoyed the car buying experience here. We were buying a used car, (not a Honda) but still found our salesman to be very knowledgeable about the car we eventually purchased and very pleasant and easy to work with. In fact everyone in the dealership we dealt with was great. The price we paid for our car was reasonable - very competitive based on comparisons with other listing. The car was ready for pick up on schedule and in beautiful condition. Even though the dealership is an hour away from our home, we would absolutely go back there to purchase a car again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best Ever
    February 21, 2017

    Best experience ever for purchasing a new car. Salesman and Manager were professional and went over and above assisting me in selecting my car. I...

    J.L. Freed Honda

    Mr. Bauman, Thank you so much for choosing JL Freed Honda. I am sure that you will enjoy your new CRV for many years to come. On behalf of JL Fre...


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    Best experience ever for purchasing a new car. Salesman and Manager were professional and went over and above assisting me in selecting my car. I couldn't have been assisted any better.

    Does recommend this dealer
    J.L. Freed Honda

    Mr. Bauman, Thank you so much for choosing JL Freed Honda. I am sure that you will enjoy your new CRV for many years to come. On behalf of JL Freed Honda we welcome you and your family to our family. Congrats, Daren Tolbert Sales Manager


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  • Purchase of Honda CRV
    February 15, 2017

    I had a great experience buying my Honda CRV from JL Freed. John Szyszko was good to deal with. John was knowledgeable on the vehicles we looked a...

    J.L. Freed Honda

    Hello Mr. Blum, On behalf of JL Freed Honda, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience ...


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    I had a great experience buying my Honda CRV from JL Freed. John Szyszko was good to deal with. John was knowledgeable on the vehicles we looked at and listened to us. His no pressure approach combined with an ability to connect were keys for our decision. Price is important, but we chose John & JL Freed because we were not pressured and no attempts were made to upsell on another vehicle model. This occurred at every other dealer we shopped. We asked for quotes at other dealers and could never get a total price or received a quote that included CRV models that were above our request. It took me three attempts with one dealer to get "the total price." I kept getting the monthly payment amount or base price without options I requested. Frustrating. With John the sales process was clear and linear. Consumers are more educated than ever and JL Freed gets that.

    Does recommend this dealer
    J.L. Freed Honda

    Hello Mr. Blum, On behalf of JL Freed Honda, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new Honda CRV in the future. Sincerely, Daren A. Tolbert Sales Manager JL Freed Honda


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  • STAY FAR AWAY FROM THIS PLACE
    January 20, 2017

    Do not take your car to this Honda Dealership. They will pull the old bait and switch trick. They send you coupons to get you into the dealership ...


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    Do not take your car to this Honda Dealership. They will pull the old bait and switch trick. They send you coupons to get you into the dealership and then charge you an arm and a leg if you want your car back. The customer service on the phone and in the service center is extremely poor. Please save your time, energy, money, and go to a different dealership.

    Does not recommend this dealer
    Came in for service or repair

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  • DO NOT GO HERE

    Do not take your car to this Honda Dealership. They will pull the old bait and switch trick. They send you coupons to get you into the dealership ...


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    Do not take your car to this Honda Dealership. They will pull the old bait and switch trick. They send you coupons to get you into the dealership and then charge you an arm and a leg if you want your car back. The customer service on the phone and in the service center is extremely poor. Please save your time, energy, money, and go to a different dealership.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great buying experience
    January 8, 2017

    A few days before Christmas I bought a 2015 Honda Accord Sport for my grandson. I cannot say enough as to how I was treated as a customer at J. L....

    J.L. Freed Honda

    On behalf us all of us at JL Freed Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you e...


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    A few days before Christmas I bought a 2015 Honda Accord Sport for my grandson. I cannot say enough as to how I was treated as a customer at J. L. Freed Honda. From the time I walked in the door everyone I met was friendly and helpful. I was referred to this dealership by a trusted friend who was a repeat customer. He told me to ask for a Salesman by the name of Geoff Smith. Geoff was a great salesman and a top notch human being! I very much enjoyed this buying experience. Could not be happier with the car!

    Does recommend this dealer
    J.L. Freed Honda

    On behalf us all of us at JL Freed Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Geoff Smith. We will be sharing your feedback amongst our team. I hope that your grandson enjoys his 2015 Honda Accord Sport and please come visit us again soon! Respectfully, Daren Tolbert Sales Manager


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