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Used 877-457-9722 Email Dealer
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Reviews

Average Ratings

4.9
Average based on 128 reviews.
  • Wonderful experience from start to finish!

    Took one of our cars in for a service issue, Marc and staff provided a loaner and accurate description of the problem. Visited Sales to take a loo...

    Dealer Response

    Thank you so much for the excellent review! I'm so glad to hear that every department was able to make your experience memorable and great! We hop...


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    Took one of our cars in for a service issue, Marc and staff provided a loaner and accurate description of the problem. Visited Sales to take a look around, Mr. Charles Woods sent me home with a beautiful CTS that I then returned to purchase. Super demeanor and complete knowledge of the vehicles. Even Armen took his time to make sure service was taking care of me, and he personally selected Charles to assist with a sale. Can't say enough about the entire experience. I will never go anywhere else. Old fashioned customer service is alive and well at Armen Cadillac!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for the excellent review! I'm so glad to hear that every department was able to make your experience memorable and great! We hope to see you again soon and thanks for the business!


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  • My experience with Armen Cadillac service

    The service manager Dave was extremely courteous and very helpful in scheduling the warranty rep to repair my curb damaged rim, He loaned me a car...


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    The service manager Dave was extremely courteous and very helpful in scheduling the warranty rep to repair my curb damaged rim, He loaned me a car when the warranty rep was a day late in arriving. Then he had my curb damaged tire replaced and had my car washed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Completely Satisfied!

    I was completely satisfied with the recent experience I had with Armen's service department. Specifically Melissa Decker who went above and beyon...


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    I was completely satisfied with the recent experience I had with Armen's service department. Specifically Melissa Decker who went above and beyond in providing the BEST customer service. She is a definite asset to your company. Mark was also very good and attentive with my initial phone call to service but I didn't have the opportunity to meet him at drop off because he was on vacation. Thanks, Sal Moscariello

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Armen service

    Great car service by Armen - they have a very friendly and professional staff !!


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    Great car service by Armen - they have a very friendly and professional staff !!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience!

    I went in to the dealership with one thing in mind and they exceed my expectations with something different and that works better for us. Dick Arm...


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    I went in to the dealership with one thing in mind and they exceed my expectations with something different and that works better for us. Dick Armstrong was OUTSTANDING! I feel fortunate that he was the one who took the call and started the process with me. His follow-up was great from start to finish! I even appreciate all of the follow-up calls from Dick, the service department and even Melissa just making sure all was good! I have a feeling my husband will be the next one in their purchasing his car! Thanks everyone!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Service, Completely Satisfied

    My experience was excellent ! The customer service provided by Christina and Melissa was completely satisfied. The service was delivered in a very...


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    My experience was excellent ! The customer service provided by Christina and Melissa was completely satisfied. The service was delivered in a very professional manner. Chuck Greger, Roadside Coordinator did a fabulous job of attending to my car at my home. The parts needed for my car were replaced immediately when I went to the dealership the following day at a very reasonable cost. The Armen Cadillac Team is AWESOME!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • A highly satisfied customer!

    Richard Armstrong provided amazing service and made me a very satisfied customer. He understood exactly what I was looking for and made the car bu...


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    Richard Armstrong provided amazing service and made me a very satisfied customer. He understood exactly what I was looking for and made the car buying experience much more pleasurable. I am very grateful for his help and expertise.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Experience

    Our sales person was excellent. However Trying to grasp all of the computerized features was a little overwhelming at the end of the day. We have ...


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    Our sales person was excellent. However Trying to grasp all of the computerized features was a little overwhelming at the end of the day. We have been unsuccessful in setting up the remote On-Star.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Review of Service @ Armen Cadillac, Inc.

    Thank you for providing friendly and professional service from all personnel I encountered!


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    Thank you for providing friendly and professional service from all personnel I encountered!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Satisfaction all the way!!

    Dealership went out of there way to take care of our car repair issue. Loaner car for my son whose car was in for a big service was made available...


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    Dealership went out of there way to take care of our car repair issue. Loaner car for my son whose car was in for a big service was made available immediately and without issue. He is only 23 and works in NJ, but they were only too willing to accommodate him with a loaner vehicle. He is a new employee for a large concern, and needs to get to work efficiently. We were so pleased with the treatment, we purchased a beautiful vehicle from Mr. Woods who came highly recommended by Armen himself. EVERYONE went out of their way to satisfy our needs. From start to finish, the service/sales experience was one we never had anywhere else when dealing with our cars. Top notch care all the way. I still can't get over the ease and positive feeling we had dealing with Armen Cadillac.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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