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AutoNation Chrysler Dodge Jeep Ram Pembroke Pines

(1,530 reviews)
Visit AutoNation Chrysler Dodge Jeep Ram Pembroke Pines
Sales hours: 11:00am to 7:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
New (866) 489-6358 (866) 489-6358
Used (888) 263-8830 (888) 263-8830
Service (866) 619-2738 (866) 619-2738

Reviews

(1,530 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chrysler Dodge Jeep Ram Pembroke Pines from DealerRater.

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I recently moved to Florida and messaged about the jeep

I recently moved to Florida and messaged about the jeep grand Cherokee I found online. The rep called me within minutes. We organised a date to meet and I was able to purchase the car the same day. The team was very helpful and informative and I love my car. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Khaled is the best service advisor I have ever had the

Khaled is the best service advisor I have ever had the pleasure of working with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

From the minute, Dave whatout to us.

From the minute, Dave whatout to us. I felt like I was home.. that was the fifth car that I bought from AutoNation but the first time I experienced such a great salesman. The other ones was good, but Dave was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had my truck for 1 week there for an oil change and check

Had my truck for 1 week there for an oil change and check engine light. After one 1 they haven’t done the oil change to the truck. Sold me a extended warranty and the part is not cover for the check engine light. A part that was replaced at 29000 miles on my truck. Asked them if they can check to see when it was replaced. They said no record found. Thankfully, I had the receipt when they replace the DPF filter. My truck has 75585 miles now and the filter is bad again. $3500 to replace it. One week waiting for a diagnostic. Terrible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Carlos, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 446-8775 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Returned because Michael Lewis was not pushy and provided

Returned because Michael Lewis was not pushy and provided outstanding service worked with me to find the right vehicle within my budget . Easy to make a decision because everything was explained

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Annay, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

The Customer Service was horrible which made the

The Customer Service was horrible which made the experience frustrating and an unpleasant one. Staff need to be better trained

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Panades, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Pembroke Pines. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 446-8775. We hope to hear from you.

Manny and Cesar made the process seamless with great

Manny and Cesar made the process seamless with great respect of my time and budget. Came out with the deal I was looking for. Amazing experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Had an alignment and tire rotation and brakes and rotors

Had an alignment and tire rotation and brakes and rotors the customer service is good the facility is clean they have a great coffee machine

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Michelle, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

The best service, I get that I was looking for, the best

The best service, I get that I was looking for, the best attentions from the sellers, it was my experience buying a car, the best prices and they sell me the first Ram 1500 V8 2026

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jose did a great job taking care of my car from the

Jose did a great job taking care of my car from the beginning to the end, even inspecting it after service. Everyone was friendly and willing to help me even the day before I called to request a tire quote.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jorge, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!