Reviews
I recently moved to Florida and messaged about the jeep
I recently moved to Florida and messaged about the jeep grand Cherokee I found online. The rep called me within minutes. We organised a date to meet and I was able to purchase the car the same day. The team was very helpful and informative and I love my car. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Khaled is the best service advisor I have ever had the
Khaled is the best service advisor I have ever had the pleasure of working with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From the minute, Dave whatout to us.
From the minute, Dave whatout to us. I felt like I was home.. that was the fifth car that I bought from AutoNation but the first time I experienced such a great salesman. The other ones was good, but Dave was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had my truck for 1 week there for an oil change and check
Had my truck for 1 week there for an oil change and check engine light. After one 1 they haven’t done the oil change to the truck. Sold me a extended warranty and the part is not cover for the check engine light. A part that was replaced at 29000 miles on my truck. Asked them if they can check to see when it was replaced. They said no record found. Thankfully, I had the receipt when they replace the DPF filter. My truck has 75585 miles now and the filter is bad again. $3500 to replace it. One week waiting for a diagnostic. Terrible!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Carlos, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 446-8775 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Returned because Michael Lewis was not pushy and provided
Returned because Michael Lewis was not pushy and provided outstanding service worked with me to find the right vehicle within my budget . Easy to make a decision because everything was explained
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Annay, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
The Customer Service was horrible which made the
The Customer Service was horrible which made the experience frustrating and an unpleasant one. Staff need to be better trained
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Panades, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Pembroke Pines. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 446-8775. We hope to hear from you.
Manny and Cesar made the process seamless with great
Manny and Cesar made the process seamless with great respect of my time and budget. Came out with the deal I was looking for. Amazing experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Had an alignment and tire rotation and brakes and rotors
Had an alignment and tire rotation and brakes and rotors the customer service is good the facility is clean they have a great coffee machine
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Michelle, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
The best service, I get that I was looking for, the best
The best service, I get that I was looking for, the best attentions from the sellers, it was my experience buying a car, the best prices and they sell me the first Ram 1500 V8 2026
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Jose did a great job taking care of my car from the
Jose did a great job taking care of my car from the beginning to the end, even inspecting it after service. Everyone was friendly and willing to help me even the day before I called to request a tire quote.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jorge, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
