[{"id":516661,"personPtyId":46452371,"firstName":"Kirk","lastName":"Wade","titleText":"Sales","emailTxt":"kwade@bellroadtoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/bd3dfe469e24.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":516672,"firstName":"Musa","lastName":"Dahdal","titleText":"Finance","emailTxt":"mdahdal@bellroadtoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":517033,"personPtyId":42110129,"firstName":"Ben","lastName":"Towner","titleText":"Used Car Sales","shortBioText":"From FLINT, Michigan, been in the valley since 1994. I'm a bowler with 5 300 games and 1 800 games, karaoke (I sound good when ppl are drunk..lol), not only will I get you the best deal i will have you laughing through the whole process. (Oh yeah I got joke). 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My main goal in dealing with customers is to make their purchase experience both quick & painless with no hassle! I pride myself on the fact that most of my customers are referrals from previous business. I am here Monday - Saturday for my customers convenience. I work by appt to be available for the customer when they arrive. I look forward to working with you!","emailTxt":"cschlanger@bellroadtoyota.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/users/frankcarl/33dceeb3-2e85-4524-819b-6df514f80e29.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":292521,"personPtyId":39561940,"firstName":"Scott","lastName":"Huggett","titleText":"Service Director","emailTxt":"shuggett@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":516676,"firstName":"Sam","lastName":"Salem","titleText":"Finance","emailTxt":"ssalem@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":50846,"personPtyId":39537457,"firstName":"Todd","lastName":"Rawson","titleText":"Service Director","emailTxt":"trawson@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":516662,"personPtyId":42052914,"firstName":"Kyle","lastName":"Davis","titleText":"Internet sales manager","shortBioText":"My name is Kyle Davis. 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My goal is to make your car buying experience simple, easy and fun!","emailTxt":"kdavis@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/b56a33a9dbbc.jpg","drDealerId":1555,"dealerEmpStartDtUtc":"1496275200","industryStartDtUtc":"1362096000","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":517076,"personPtyId":42053433,"firstName":"Clifford","lastName":"Washington","titleText":"Used Car Sales","shortBioText":"","emailTxt":"cwashington@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"dealerEmpStartDtUtc":"1433248260","industryStartDtUtc":"1275481911","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":292523,"firstName":"Bill","lastName":"Alvord","titleText":"Parts Director","emailTxt":"balvord@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":333192,"personPtyId":41228463,"firstName":"Jerry","lastName":"Schwelling","titleText":"Internet Director","emailTxt":"jschwelling@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"-18489600","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":517011,"firstName":"TK","lastName":"Nikolov","titleText":"Used Car Manager","emailTxt":"snikolov@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":516987,"personPtyId":42110108,"firstName":"TY","lastName":"Reed","titleText":"General Sales Manager","emailTxt":"treed@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":516664,"firstName":"Andre","lastName":"Dumas","titleText":"Sales","emailTxt":"adumas@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":517066,"personPtyId":42110646,"firstName":"Angela","lastName":"Pecze","titleText":"Used Car Sales","emailTxt":"apecze@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517067,"personPtyId":42111153,"firstName":"Anthony","lastName":"Charbeneau","titleText":"Used Car Sales","emailTxt":"acharbeneau@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517065,"firstName":"Aubrey","lastName":"Alexander","titleText":"Used Car Sales","emailTxt":"aalexander@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":525383,"personPtyId":44123346,"firstName":"Aziz","lastName":"Fakhouri","titleText":"Sales","shortBioText":"Originally from California and love living in the Valley of the Sun. I have been married for eighteen years and have five children. I like to play soccer, basketball, and watch movies when I am not selling cars.","emailTxt":"azizfakhouri11@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/3e4a3ff0ba61.jpg","drDealerId":1555,"dealerEmpStartDtUtc":"1167609600","industryStartDtUtc":"1041379200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517031,"personPtyId":42110731,"firstName":"Carlos","lastName":"Carballada","titleText":"Sales Consultant","emailTxt":"ccabballada@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"dealerEmpStartDtUtc":"1393632000","industryStartDtUtc":"1393632000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517028,"personPtyId":42168890,"firstName":"David","lastName":"Lehman","titleText":"New Car Manager","shortBioText":"","emailTxt":"dlehman@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/58824f47f274.jpg","drDealerId":1555,"dealerEmpStartDtUtc":"1522540800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":516666,"personPtyId":42111198,"firstName":"Dwayne","lastName":"Poole","titleText":"Sales","emailTxt":"dpoole@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1117584000","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":517075,"personPtyId":42053177,"firstName":"Gilbert","lastName":"Diaz","titleText":"Used Car Sales","emailTxt":"gdiaz@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517035,"personPtyId":42110714,"firstName":"Jesus","lastName":"Vielma","titleText":"New Car Sales","emailTxt":"vielma1234@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517025,"firstName":"Joe","lastName":"Marchisello","titleText":"Used Car Manager","emailTxt":"jmarchisello@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517096,"personPtyId":42052927,"firstName":"Kenji","lastName":"Inomata","titleText":"New Car Sales","shortBioText":"Born in Delaware Water Gap, PA, attended Stroudsburg HS & Lehigh University. My late grandfather, Koichi Inomata, was a lawyer, judge, Fulbright Scholar & founding member of Toyko Church of Christ. My late father, Yoshio, was born & raised in Tokyo, Japan, at 26 came here by boat armed only with a degree in classical music from University of Tokyo. My mom, Suzanne, was born & raised in Richardson, TX and met my father when they attended college together. My uncle in Japan, used to take my brother and I to the Toyota, Honda & Nissan factories because he was a high level manager at NSK Bearings. He later retired but was a CEO of this company. \r\n\r\nI treat you as I want to be treated which results in many referrals and loyal customers. Very few, if any, are more knowledgable about the Toyota lineup and what it means to you. If you need help with the Toyota telematics-bluetooth then come see a true professional with knowledge of Toyota, Apple and Android systems. Come give me a try.","emailTxt":"kenji@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/cda7a4b559a3.jpg","drDealerId":1555,"dealerEmpStartDtUtc":"1370044800","industryStartDtUtc":"1356998400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517092,"personPtyId":42110545,"firstName":"Khilon","lastName":"Thomas","titleText":"Sales & Leasing Representative","shortBioText":"Hey!!!!Thanks for taking the time to consider me for your future purchase or inquiry. My names Khilon Thomas and I hail from the great city of Rialto,Ca. I\u001ave lived in Arizona for about 6 summers now, and been in the car industry for almost 2 years. Yes I\u001am a \u001aCarSalesman\u001a but I\u001am really just a guy that\u001as here to help and ensure that you receive Good Deal and have a Great Time doing so. \n\nSo...\n\nCall, Text, or Email for any questions, comments ,concerns , scheduling, anything! \n\nI\u001am Here To Help - Khilon Thomas","emailTxt":"khilonthomas@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517039,"personPtyId":42052771,"firstName":"Larry","lastName":"Ajayi","titleText":"New Car Sales","emailTxt":"lajayi@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":516668,"personPtyId":42111220,"firstName":"Matt","lastName":"Goldie","titleText":"Internet Sales Manager","emailTxt":"mgoldie@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/45869c48e1b8.jpg","drDealerId":1555,"dealerEmpStartDtUtc":"1519862400","industryStartDtUtc":"1404172800","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":517008,"firstName":"Mike","lastName":"Riley","titleText":"Used Car Director","emailTxt":"mriley@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517070,"firstName":"Mike","lastName":"Van Uithoven","titleText":"New Car Sales","emailTxt":"mvanuitoven@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517068,"personPtyId":42053283,"firstName":"Moe","lastName":"Dahdal","titleText":"New Car Sales","emailTxt":"muhannad.ais@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"dealerEmpStartDtUtc":"1462060800","industryStartDtUtc":"1343779200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":554767,"personPtyId":52446401,"firstName":"R","lastName":"Jarvis","titleText":"Customer Relations Manager","emailTxt":"rjarvis@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":52143,"personPtyId":39926500,"firstName":"Randy","lastName":"Pongratz","titleText":"Commercial Fleet","emailTxt":"rpongratz@bellroadtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/frankcarl/6caab167-c98c-45ca-9773-25948d1aae7d.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":516991,"firstName":"Sheriff","lastName":"Awad","titleText":"Sales Manager","emailTxt":"shegy2001@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1555,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 10:00 AM - 8:00 PM
Service Closed

Bell Road Toyota Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

10:00 AM - 8:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Bell Road Toyota has been in Arizona for over 30 years providing new vehicles, used vehicles, parts, and vehicle service the Phoenix Metropolitan area. With so many models to choose from we have the right vehicle for almost everyone. Come visit us to see our vehicles and take one for a test drive.

...



We're located at 2020 West Bell Road, Phoenix, AZ 85023 or you can call us at 602-324-5731

"We are a family owned dealership serving the greater Phoenix area for 30 years."

Reviews

4.7 out of 5 4.7
470 lifetime reviews. Includes reviews of Bell Road Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 12, 2018

    I found a truck i liked on their website and chris R. Went above and beyond my expectations to make it happen. He promised me a stress free, no pressure... experience and that is exactly what he delivered. I will definitely be buying from them in the future and highly recommend chris to anyone looking to buy a vehicle.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bell Road Toyota

    Thank you for sharing the positive feedback! We're glad to see that Chris provided a seamless car buying experience for you and we're happy that you e...njoyed your visit. We hope you're loving your vehicle and we appreciate your recommendation! Please let us know when we can help you with anything else.


    Worked with:
    Musa Dahdal

    Finance

    (5.0) 6 reviews

  • 5.0 out of 5
    October 4, 2018

    Bell Road Toyota, with our buying process guide, Chris Reed, to make it simple, was a nice surprise. They met or exceeded all our expectations. I gladly... recommend Bell Road Toyota. We had not made a private auto purchase in years and frankly we have very low expectations for a efficient, no-hassle experience. What a nice surprise. Chris Reed was consummate pro and has a complete grasp of the vehicle technical aspects as well as the buying process. Even the closing details went smoothly as Don Scott Montgomery, business manager, was well prepared and had detailed knowledge of how and what to do to complete the deal. All in, a very good experience.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bell Road Toyota

    We appreciate your kind words. Thanks for sharing all the great details of your positive experience with Bell Road Toyota! We're glad that you enjoyed... every step of the process. Please let us know when we can assist you with anything further. We appreciate your business.


    Worked with:
    Don Scott Montgomery

    Finance

    (4.8) 6 reviews

  • February 1, 2018

    My wife and I went out looking for a used car and came upon Bell Toyota. After a few minutes, our salesperson (Angela Picze, pronounce peazy) was right... there to answer any questions we had. After looking at a few vehicles, we chose the ‘17 Corolla. Angela helped us throughout the process, was very professional in her approach and we were sold ! If you are looking for a well kept and serviced vehicle, this is the place to go. I would hope that those reading this will go see what they have to offer, and look for Angela even if you have to wait for; well worth the time.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 2, 2018

    We started our search online and was contacted by the online sales manager, Danny. He listened to what we were saying, and worked to send us a list of... inventory consisting of vehicles that were a great fit per our conversation. We set up an appointment to meet in person with my family, and he was very patient while life happened and we had to reschedule twice. We have bought cars in 2 different countries and 5 different states and I can honestly say this was the BEST experience i have ever had. I???m sure most of the sales professionals are great, but our experience was phenomenal because of Danny. He even called us the following day to make sure we were still happy and to ask if we had any questions! We really cannot stress enough how much of a powerful and comforting experience we had. We already gave 2 family members his information, so I can assure whoever is reading this that if you are looking for a low pressure, comfortable and compassionate experience with a professional that is going to listen to you and work his best to get you into the RIGHT vehicle, go to Bell Road Toyota and ask for Danny. Seriously.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bell Road Toyota

    Hello Joe! Thanks for sharing the outstanding compliments on your positive car buying experience with Bell Road Toyota! We're happy to help and we're ...so glad that you enjoyed your visit. Danny is great and we're excited that you think so as well! We appreciate your business and we hope you're enjoying your vehicle!


    Worked with:
    Danny Cantillo

    Internet Sales Manager

    (4.8) 17 reviews

    Barry Nabat

    Finance

    (4.8) 5 reviews

  • 5.0 out of 5
    August 28, 2018

    It's with pleasure that we recognize our Sales Rep, Danny Cantillo, and highly recommend him to perspective customers. He met and exceeded all of our expectations... in the purchase of our new Toyota Highlander. His patience and no-pressure style were most appreciated. Even after we researched this vehicle ourselves over the past several months, Danny's extensive knowledge provided additional information that convinced us we were making the right choice. After our decision was made, we were fortunate to work with Don Scott Montgomery to complete the financing portion of the sales process. We requested Don, since we were impressed with him on a previous transaction. We liked his efficient and fair manner. Bell Road Toyota is fortunate to have these two employees representing their fine dealership!

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Don Scott Montgomery

    Finance

    (4.8) 6 reviews

    Danny Cantillo

    Internet Sales Manager

    (4.8) 17 reviews

  • 5.0 out of 5
    August 18, 2018

    Danny is the man! I came to him with a tough situation and he bent over backwards to make things work. Even better, he was not pushy or aggressive like... past experiences at car dealerships. He made me feel like he not only wanted my business, but genuinely wanted to help out as well. I???ll be referring all my friends and family to him. Thanks again, Danny!

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    Worked with:
    Danny Cantillo

    Internet Sales Manager

    (4.8) 17 reviews

  • 5.0 out of 5
    August 11, 2018

    We drove from tucson, Chris Reed promised we wouldnt regret the trip...and he delivered!! We got the truck we wanted and are very satisfied with the cost.... We were treated very well and are so glad we made the drive. Thanks, Chris...you rock!

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  • 5.0 out of 5
    July 30, 2018

    I cannot believe that I own a beautiful 2018 Toyota Camry Hybrid! Kirk Wade, is the most awesome car salesman who listened and helped me get the deal... I needed. I would highly recommend Bell Toyota as the place to go when car shopping. Aside from the great vehicles and awesome sales staff, the customer lounge is very comfy and lots of ice cold water bottles in the fridge! Seriously, thank you for making car buying day a pleasurable experience!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kirk Wade

    Sales

    (5.0) 6 reviews

  • 5.0 out of 5
    July 9, 2018

    Kirk did a great job in helping up narrow down our choices to find the right vehicle for us. It required listening and great patience, which he exhibited.... Thanks for your service to us, Kirk!! Won't hesitate to return for my next Toyota when needed. That would be #8!! Bernell and Maria

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    Bell Road Toyota

    Thank you for taking the time to leave Kirk such a great review! He takes great pride in providing each and every customer with Exceptional Service! W...e're happy to hear you enjoyed your experience with Kirk. Congratulations on your new purchase and Thank you for choosing Bell Road Toyota!


    Worked with:
    Kirk Wade

    Sales

    (5.0) 6 reviews

    Musa Dahdal

    Finance

    (5.0) 6 reviews

  • 1.0 out of 5
    July 7, 2018

    Larry the sales guy was amazing! I think he is actually way to good for this dealership. What started as taking my mom to purchase a new car turned into... a nightmare after my mom decided on the car she wanted. The finance people that work here are so grimy, including the most grimy of them all, the finance director. My moms credit score is pushing 800 and the rate they provided was 5.9%. We are not uneducated people and we know what the score should qualify for so we declined the financing as a loan was secured via a local bank. This is when the director was brought out to push the financing again. He set the tone by making a rude comment about my human rights tattoo and from there it was game on. This grimey xxx "Director" tried every trick in the book... including trying to charge my mom for all the options the car already had.. it was almost an extra 5000k on top the sticker price. At one point he told us if you want the sticker price I will de certify the car..which I question if this is even legal. The worst part was this "Director" (White Bald Caucasian) is that he talked about his dead mother while trying to sell us the car.. she must be so proud! All in all we rufused everything they threw at us until we got exactly what we wanted at the price we wanted. I felt bad for my mom cause what should have been such and exciting experience was so stressful for her. This car buying experience is exactly why dealerships as we know them to be will be obsolete in 10 years with all the Millennial startups like Carvana/TrueCar.. etc. They know how consumers want to be treated and they know their time is valuable. If you shop at this dealership be ready to fight for your rate and price as well as being insulted and lied to by someone who is a "Director". He was not able to rip this xxx off, please don't let him rip you off! PS GIVE LARRY A RAISE!!! HE WAS AMAZING AND SO FUNNY!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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