Bell Road Toyota

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM

Bell Road Toyota Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

10:00 AM - 8:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Bell Road Toyota has been in Arizona for over 30 years providing new vehicles, used vehicles, parts, and vehicle service the Phoenix Metropolitan area. With so many models to choose from we have the right vehicle for almost everyone. Come visit us to see our vehicles and take one for a test drive.

...



We're located at 2020 West Bell Road, Phoenix, AZ 85023 or you can call us at 602-324-5731

"We are a family owned dealership serving the greater Phoenix area for 30 years."

Reviews

4.5 out of 5 4.5
639 lifetime reviews. Includes reviews of Bell Road Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 27, 2020

    Tim was amazing!! He made buying my truck a great experience. I would definitely recommend Tim to any friends looking to purchase a new vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 24, 2020

    A fantastic car at a great price from an excellent dealership! Thanks also to our salesman Tim Carrasco who was extremely helpful and very patient over... the entire sales process. This 2020 RAV4 was our second brand new vehicle purchase from Bell Road Toyota and it most likely won't be our last! .

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bell Road Toyota

    We're so happy to hear it!Thanks for choosing our dealership and we look forward to working with you again.

  • June 19, 2019

    I was having a bad problem with one of my rims on my Toyota Corolla. I had purchased the extra Toyota Insurance protection for the rims. That insurance... company, in typical insurance company fashion, was refusing to cover the damaged rim. Fortunately, Scott Hugget, the Service Director at the dealership, in a very professional and caring fashion, analized the problem and was able to locate a rim that we could switch for my vehicle. He went above and beyond with his service. He even installed and balanced my new rims to make up for the bad service provided! Scott Huggett is truly a customer service hero.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We were happy to take care of that for you! Thanks for your patience while we worked to resolve the issue. We hope you're enjoying a smooth ride with ...your vehicle now. Let us know if we can assist you with anything else.

  • 5.0 out of 5
    October 14, 2020

    Great purchase experience, Tim showed me exactly what I wanted and everything on my list, I would definitely refer him to anyone looking to buy a Toyota....

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bell Road Toyota

    Thanks, Sheri! We're happy you had such a good experience. Drive safe and we look forward to working with you again.

  • 5.0 out of 5
    October 9, 2020

    Martin and Tim were great! Helpful, friendly and quick! Thank you so much for getting me into a brand new Camry 😊 it's beautiful and drives so nice!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bell Road Toyota

    Thank YOU so much for the great review!We hope you love the new car and hope you'll consider working with us again.

  • 4.0 out of 5
    October 4, 2020

    Tim was great & really worked for me. Great guy & not a pushy salesman. I can't for the life of me remember the sales managers name but he was super cool.... Barry was very nice. Isaac on the other hand lied & said he had a 2020 Tacoma in the color I wanted but didn't actually have it. So I missed out on the 1.9% financing. I got a good deal on a 2021 & they did work with me but it was a dishonest tactic & I am pissed & was ready to walk out. Isaac of course didn't ever come introduced himself to me which is probably another tactic. Everyone else was great but the dishonest tactics really don't sit well.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bell Road Toyota

    Sami, Thanks for the feedback. We¿¿¿re very sorry about the confusion! It¿¿¿s possible we did have the vehicle in stock when you came in and it was ...sold, but we¿¿¿d like a chance to speak with you directly so we can get the particulars of what happened so we can respond accordingly. If you don¿¿¿t mind, please reach out to mpeters@bellroadtoyota.com at your earliest convenience. We look forward to speaking with you.

  • 5.0 out of 5
    September 29, 2020

    I really enjoyed working with him. He was helpful and really saved the deal for the dealership, without him it would not have happened. Good job.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bell Road Toyota

    Thank you for the 5-star review and for the kind words about our sales team! We appreciate your time and look forward to working with you again. Safe ...travels!

  • 1.0 out of 5
    September 26, 2020

    I bought a used car paid an inspection fee and they sold me a car with bad tires that were unsafe to drive brought it back a couple weeks later to see... what they would do about it told me they didn’t have $400 to put into the car?!?!? SO WHAT DID I PAY AN INSPECTION FEE FOR?! A fee I’ve $1000!!!! Not cheap I had to buy all new tires Cost me $600 for a car I had less than 3 weeks they are soooooo shady run run run

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Courtnie, Thank you for taking the time to share your concerns. We apologize for the miscommunication and how the situation was handled by our service... department staff and we would like an opportunity to discuss further. Please contact our General Manager at mpeters@bellroadtoyota.com. We look forward to talking with you and finding a solution.

  • 1.0 out of 5
    September 24, 2020

    Save yourself! If I can help at least one person from this place I did my job. First off I got a used 2017 car The sales guy was a typical sales guy very... nice wants to take care of you tells you how they are all about customer service it's a great dealership and everything and I believe them until one week after I got the car the tire light comes on and I take it to discount tire to get checked and they told me that my two front tires were in very bad shape and they wouldn't recommend me driving off the lot and they didn't try to sell me tires they recommended I go back to the dealership since they saw that I had a brand new tag in the back. I said OK I called them and they told me that the manager was at an auction and that they would call me back didn't hear anything for a week my tire light comes on again I have to go fill up the tires with more air at a different tire shop they tell me the exact same thing that the tires are no good so I called the dealership again nobody calls me back. Finally get fed up and I go down there after only having the car for not even three weeks they do not even want to replace two tires that are severely sun damaged and look rotten I should've known something when they brought the car out to me and the tire was almost flat and they claimed is because the heat in Arizona expands the tires and then when it gets cold it shrinks the rubber and sometimes the air goes out OK whatever they fill the tire up and I drove off the lot and ever since then it's been nothing but problems please save yourself they did not want to fix my tires or replace them they stated it was not in my deal to have the tires fixed but I had to pay over $1000 for an inspection fee that they do on the car to make sure that everything is correct but somehow they missed The tires not being good So please if you can I would definitely ask them what they inspected on your vehicle AND GET IT IN WRITING to make sure that it was OK to sell and drive off the lot because my tires were unsafe to drive and now I either have to buy two new tires myself or just try to get rid of this car but it's not some thing that I want to deal with after only three weeks !!!I'm not an expert in cars so I really put my trust into all of these things that they say they do behind the scenes I don't know what to look for which is why I go to tire shop's auto shops dealerships for anything related to cars. For a measly $200 that they could have just comped they would rather have a bad review and I will never do business with them again not to mention we bought two cars from them one used and one brand new and I wish that somebody would have put a real review on here of how these people operate and it would've swayed me very differently to go spend my time and money elsewhere so please if you can do not go to this dealership they will rob you of your money and do nothing to fix any problems even though they say that they will. so please if you can DO NOT go to this dealership!!!! they will rob you of your money and do nothing to fix any problems even though they say that they will Because if you don't have it in writing they don't care!!! they don't care what promises they have to lie and tell you to get you to buy a car so now I have to go spend money on new tires that I was hoping just to use for my car payment so thanks a lot bell road Toyota you are the typical car salesman scammer xxxx.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 23, 2020

    Tim did a great job helping us with our new car. From start to finish he was kind, honest, and willing to help us get the best deal in our price range.... We are fairly young buyers and he didn't treat us any differently. Great experience and would definitely recommend asking for Tim when looking for your next vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bell Road Toyota

    Thanks for the 5-star review! We are happy to hear about your experience and hope you are enjoying your new vehicle! Please let us know if there is an...ything else we can help you with. Safe travels!

View More Reviews