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AutoNation Chevrolet Gilbert

(1,832 reviews)
Visit AutoNation Chevrolet Gilbert
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (888) 325-5107 (888) 325-5107
Used (888) 324-7910 (888) 324-7910
Service (888) 227-2092 (888) 227-2092

Reviews

(1,832 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet Gilbert from DealerRater.

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Joe the Salesman was awesome!

Joe the Salesman was awesome! Informative, friendly, and worked hard. The sales manager Joseph was also great and worked to get the deal done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at AutoNation Chevrolet Gilbert! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Great place to purchase your car, everyone is very nice

Great place to purchase your car, everyone is very nice and helpful. I didn't think I could get approved and luckily I did and drove away with my vehicle. Higley recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Acelia, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Chevrolet Gilbert and we hope to be of service again in the future.

Efficient and Friendly Service, definitely recommend

Efficient and Friendly Service, definitely recommend Ralph and the Team at AutoNation Chevrolet for all your car needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Helpful, polite, straightforward, trustworthy !

Helpful, polite, straightforward, trustworthy !! Won’t shop anywhere else ever! Melinda, Jordon and Robert made the 1st step of my wife and I future a dream come true with ease. We cannot thank them enough. Our truck is amazing!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Angela, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very poor customer service.

Very poor customer service. Not only that. Telephone communication dropped. I was ready to purchase a vehicle and I have a check for my credit union in hand. And still no one really cared to reach out or respond or return phone calls. And when I called. Very rude on the phone. I know I’m not a millionaire. But I was going to be a customer and I stress was. And not only that I had to check for my credit union ready to give away and no one seem to be interested. Nevertheless. I’ll find a vehicle and move forward. Some people just don’t care about others if they are not financing in the house or not purchasing a brand new vehicle. I did not want a 2025 or 2026. I was looking for a 2024 model And the salesman didn’t seem to care they kept trying to push the 2025 or 2026 year model on me. But nevertheless. If I have the money in the form of a check ready to go from my credit union, I thought it would be a lot easier. And people would be eager to take that Check from me, but did not work out. So I’m going to go elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (480) 630-2821. We would appreciate the chance to turn your experience around.

I came in with a trade in and was met at the door by

I came in with a trade in and was met at the door by John and he worked with me and my wife to make sure we walked out with a new family car that day! Thank you AutoNation Chevrolet Gilbert for my new 2025 Chevy Equinox I love it!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Andre, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gilbert. If you ever need help, just give us a call. Happy motoring!

Working with Jennifer is always a great experience.

Working with Jennifer is always a great experience. Customer service is the best will return to dealership for all my service needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Joe at gmc was great.

Joe at gmc was great. We actually got more than we wanted for the money we were willing to spend. He got us in an incredible Yukon. It took a little long in detailing but overall great stress free experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nick, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

It's a pleasure dealing with Rafael Muniz-Sosa every

It's a pleasure dealing with Rafael Muniz-Sosa every time. He's pro who knows his stuff & is very client oriented. He merits a promotion, yet I don't want to lose him on the front line@ AutoNation in Gilbert AZ. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

We bought our truck from them in August We were treated

We bought our truck from them in August We were treated fairly and I would recommend them if you’re truck shopping

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!