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AutoNation Ford Scottsdale

(2,179 reviews)
Visit AutoNation Ford Scottsdale
Sales hours: 10:00am to 6:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
New (877) 737-8702 (877) 737-8702
Used (877) 846-3679 (877) 846-3679
Service (877) 821-8745 (877) 821-8745

Reviews

(2,179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Scottsdale from DealerRater.

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Booking service was easy on line.

Booking service was easy on line. Had to call back to get the coupon/special. The valet service was nice but the expectation of how long your car would be “tied” up needed to be called upfront. This would allow a person to decide if taking advantage of the valet service was time efficient or not

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (480) 630-2827 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

People there were awesome.

People there were awesome. Very knowledgeable and explained the process step by step. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

Autonation Ford Scottsdale is friendly and helpful.

Autonation Ford Scottsdale is friendly and helpful. The whole process from start to finish was easy, thanks to the Sales team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about AutoNation Ford Scottsdale! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Great experience at Scottsdale AutoNation.

Great experience at Scottsdale AutoNation. They worked well with us to find a price that worked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Very helpful and effective.

Very helpful and effective. Brandon Savery was the person I dealt with. He was very patient, knowledgeable and professional. I very much appreciated his very positive attitude.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Frank, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

⭐⭐⭐⭐⭐ I had an outstanding experience at Scottsdale Ford

⭐⭐⭐⭐⭐ I had an outstanding experience at Scottsdale Ford AutoNation purchased a Raptor. Sheridan was exceptional, guiding me through the process with professionalism and care. The entire team, from finance to service, went above and beyond to ensure everything was handled perfectly for my truck. Highly recommend Scottsdale Ford for their top-notch service and dedication!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Matto, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Scottsdale and we hope to be of service again in the future.

Sheridan was fantastic to work with.

Sheridan was fantastic to work with. We drove from Tucson to Scottsdale. We bought a beautiful Explorer. And, he drove it to Tucson for us. ..totally unexpected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Richard, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

great job , service department is awesome-- Brandon is an

great job , service department is awesome-- Brandon is an incredible advisor. I would buy a car from this dealership just because of the service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Matthew, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Customer friendly staff, willing to educate on p products

Customer friendly staff, willing to educate on p products and purchase process. Key service for first time buyers. Cathy Barrett assisted our son with two models he is considering. She is warm and engaging, get answers for questions, good person to guide first time buyers through the process. We’ll be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Kimberly, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

This was the easiest and best car purchase I have ever

This was the easiest and best car purchase I have ever been through! I was thrilled with the sales and even the finance went quickly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Carisa, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!