Reviews

Average Ratings

4.8
1012 lifetime reviews. Includes reviews of Moore Chrysler Jeep from DealerRater.com
  • Amazing Experience

    As someone who does not reviews; I can honestly share that my interaction with Moore Auto in Peoria, AZ was exceptional enough to require that I w...


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    As someone who does not reviews; I can honestly share that my interaction with Moore Auto in Peoria, AZ was exceptional enough to require that I write this review. I stopped in this dealership expecting a typical high-pressure/sell-you-anything experience and I was totally wrong. Hank was the salesperson who helped me find a vehicle for my wife and I had no idea that I would happen into a more valuable partner for purchasing a vehicle. Hank gave me guidance on many vehicle options and even took me to the back lot where more of the vehicles had yet to be detailed or had just come in on trade. If all salespeople were as customer-committed as Hank (in any industry), any company would experience greater customer loyalty. When I went to secure financing with the Moore team, I was not pressured into any bad deals and they didn't shop my credit around to a bunch of nameless financial institutions. I asked them not to do that, and before the words got out of my mouth- two folks responded "we don't do that here". Fabulous and honest!! Highly recommend!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience, no hassle

    Purchased a used truck. Marty Thompson was pleasant to work with and went above and beyond for us. Purchase process was quick and easy


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    Purchased a used truck. Marty Thompson was pleasant to work with and went above and beyond for us. Purchase process was quick and easy

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • LOVE MY NEW WRANGLER

    My wife and i went to Moore Jeep looking for a wrangler and this salesman walks up to us by the name of Hank, we told him what we wanted and...


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    My wife and i went to Moore Jeep looking for a wrangler and this salesman walks up to us by the name of Hank, we told him what we wanted and he took us around and really educated us on all the different types of jeeps, if you want to know more about the jeep before you buy one Hank is the guy to see very knowledgeable and easy to work with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Sue Kruger's Awesome Service
    November 11, 2017

    Sue was our sales advisor and her attentiveness and personalized attention made this the best experience we have ever had in purchasing a vehicle...


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    Sue was our sales advisor and her attentiveness and personalized attention made this the best experience we have ever had in purchasing a vehicle. Hands down an amazing experience. We were in and out in less than an hour with keys in hand.

    Does recommend this dealer

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  • Purchased a 2018 Jeep Cherokee

    I purchased a new 2018 Jeep Cherokee on November 5, 2017 from Moore Jeep with the assistance of Mr. Roy Morris. Roy listened closely to the featu...


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    I purchased a new 2018 Jeep Cherokee on November 5, 2017 from Moore Jeep with the assistance of Mr. Roy Morris. Roy listened closely to the features I was seeking and the desired price range. In less than an hour he had shown me 3 vehicles that met all of my requirements with each providing a differing combination of features and costs. He was able to answer all of my questions and provided guidance as to the best combination of incentives and value. Roy made the process of negotiating the final price easy and we were able to strike a deal that worked within my budget. I would recommend Roy and Moore Jeep to all who are considering a new automobile. Roy, thank you for your help today.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mr Parley Casto

    Roy and Spencer made the purchasing process enjoyable and quick. Very knowledgeable and honest. Thanks for your support.


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    Roy and Spencer made the purchasing process enjoyable and quick. Very knowledgeable and honest. Thanks for your support.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Quick easy painless car buying process

    I came to Moore with the intentions of just seeing what the value of my truck would be not really thinking of getting a deal done that day. I work...


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    I came to Moore with the intentions of just seeing what the value of my truck would be not really thinking of getting a deal done that day. I worked with Roy and he did not pressure me at all and put me in the driver seat of the deal which was very comforting compared to other dealerships I had gone to already. Roy did not do the typical salesman games where they take your keys while appraising your vehicle making you almost feel trapped. He gave me a great offer on my truck and did not try to low ball me first like the other dealships had already done. We took a test drive in a vehicle and he explained in detail all the features. After the drive we shook hands and got the deal done. It was an hour to 2 hour process total, absolutely painless. Highly recommend this dealership if you do not want to deal with the typical dealership shady behaviors.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Jeep Renegade Sport

    Purchased a Renagade the first week of June. Roy was excellent in showing us the different models available and their features. Going through the...


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    Purchased a Renagade the first week of June. Roy was excellent in showing us the different models available and their features. Going through the finance is never nice but this time it was worse than normal. I couldn't get a straight answer when I asked a question about the figures presented to me. Then comes the real disappointment. The radio did not work properly so we took it back to Moore. They surmised that the antenna was not installed and rapidly put one on. We again discovered that the radio was still not working properly. Upon our return it was a if the service people did not believe us and had to try it for themselves. The radio was said to be defective and would be ordered. Delivery would be in 2 weeks. After 2 weeks, I stopped by to see when we could get the radio replaced and was told it was on back order. I waited another 2 weeks and was told that they didn't know when it would be in since they have had so many defective radios in the Renegade. I was finally able to get the radio replaced the last week of Sept., only to find the new radio was about as bad the original. Once again they have to go through the diagnosis and the surmised that the antenna must be defective. It took 2 days to replace the antenna & base to only find the radio is even worse than before. It is now October and the radio is still not working. To say the least, I am totally discouraged with the service I have received.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Just shopping around

    Just out looking for a new car i was in no hurry just wanted to see what they had but i met this salesman Hank he was really nice and showe...


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    Just out looking for a new car i was in no hurry just wanted to see what they had but i met this salesman Hank he was really nice and showed me the best deal on the lot i was not looking to buy that day but i felt i could'nt pass this one up. Thanks Hank for the heads up info

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Bought my first Jeep!!!

    Everyone knows the process of buying a vehicle can be dreadful! My experience at Jeep Moore on Bell was anything but that! I have been to every Je...


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    Everyone knows the process of buying a vehicle can be dreadful! My experience at Jeep Moore on Bell was anything but that! I have been to every Jeep dealership in Phoenix searching for the best Jeep at the best Rate and they had it! Hank , my salesperson, kept in touch with me every step of the way! Even after I bought the Jeep which is unheard of! He was patient and gracious and I would recommend him to anyone! Their entire work staff is actually very friendly and fun to be around ! Spencer honored a deal he had made me prior which most dealerships wouldn't do! Evan is the absolute best finance director around! He's charismatic and had me in and out in less than 10 minutes! I would highly recommend a Jeep in general! I've had small cars my entire existence, but this by far is my favorite vehicle! They made it easy and hassle free! Go buy a Jeep!!!! Buy it from Moore!!! You won't regret it!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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