Schumacher European Hours
Schumacher European has been serving the Valley's complete Mercedes-Benz needs since 1985. We take no shortcuts when it comes to customer satisfaction. This philosophy of making sure 'the accent is on quality' has helped to place our dealership consistently as one of the top in the Valley and the nation.
We feel fortunate and privileged that our customers and local businesses have honored us with several prestigious awards including:
Ranking Arizona Business
Best of Our Valley
Better Business Bureau Business Ethics Award
Automotive News "Best Dealerships To Work For"
DealerRater Consumer Satisfaction Award.
Oil, Filter Change
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Back in the '80's a business associate who had driven Mercedes Benz automobiles for over 20 years told me that some day I would be driving one... and added that if I go to Schumacher European they will treat me right, deal fairly, and do their best to place me in a Mercedes. Some thirty years later his prediction proved true. I was fortunate enough to speak with Lou Gordon on his cell phone. Since I live in Payson it was important that I get preliminary details handled before committing to a 90 minute drive. Lou was articulate, polished, and had the bearing of a person who could be believed and trusted. He was obviously a professional who had a career position that was earned rather than granted. I arrived to the beautiful facility and was greeted by well dressed and refined sales people who directed me to Lou's office. Lou welcomed me, got right to business, and directed other team members to ensure that the sales process went efficiently. My business partner from years ago steered me right. So now it is my turn to honor his legacy by providing a review which I hope will reach many people. Those who follow his advice, and now mine, will be well rewarded by Lou and Schumacher European for their automobile purchase.
Hands down the best experience! Richard Rollnick helped me find my dream car and helped me get a smoking deal! Iza Shewan in the financing department was... the icing on the cake. This is hands down the best staff I’ve dealt with at any dealership.
This is the 3rd car I bought from Richard. He is so great to work with and truly cares about his customers. I highly recommend him to anyone that is looking... for a new or used car and will go back to him when I'm in the market to get my next car.
I had a really good experience working with Richard Rollnick here at Schumacher. While I didn't buy a Mercedes, or even a new vehicle, Richard was... up front, honest and very helpful in 'driving' at a fair deal on the vehicle I purchased there. The whole experience, even with a couple of curve balls along the way, was on point.
This place is Despicable I have bought 15 Mercedes and I will never step foot in this place again. They do not know how to treat a customer of this level
It was my pleasure to work with Lou Gordon in selecting a Mercedes vehicle. Lou was very professional in every way. His recommendations were excellent... with my needs top of mind. He was able to place me in a new C300, handled my trade-in, expedited the admin work, and got me on my way expeditiously. He is surrounded by competent staff that handled all the details. He is experienced and it shows. Great buying experience. Highly recommend Schumacher Mercedes!
We bought an S560 from Richard Rollnick. Richard was incredibly helpful and went out of his way to make our experience perfect. Richard also helped us... with rental cars we needed and storage solutions.
We went into the dealership and said we were looking for a new S class Mercedes. We were assisted by salesman Richard Rollnick who ended up spending... several hours with us over a couple of days. We followed up with this experience by special ordering a car from Stuttgart to our exact specifications. Throughout this period Richard worked with us patiently and without sales pressure and probably without knowing if we were even serious customers. Later, when we took delivery of the car, we got a 4-hour tutorial to explain all of the features of the vehicle. We had a good experience and would recommend this dealership.
I recently purchased an AMG GTC from Richard Rollnick. It was on of the best car buying experiences of my life. Richard worked hard to get a good value... for my trade in. I was torn between a Porsche and the AMG. Richard actually got a Porsche for me to drive and compare to the AMG ! He is really a car guy and works hard to make the sale and the customer happy. I highly recommend him.
Richard Rolinick guided my wife and I through the process of ordering our custom 2018 GLE350W SUV. We received the SUV with all the features that we ordered.... Richard kept us informed during the manufacturing process and delivery. We will recommend Richard to our friends that are looking to purchase another vehicle.