Schumacher European Hours
Schumacher European has been serving the Valley's complete Mercedes-Benz needs since 1985. We take no shortcuts when it comes to customer satisfaction. This philosophy of making sure 'the accent is on quality' has helped to place our dealership consistently as one of the top in the Valley and the nation.
We feel fortunate and privileged that our customers and local businesses have honored us with several prestigious awards including:
Ranking Arizona Business
Best of Our Valley
Better Business Bureau Business Ethics Award
Automotive News "Best Dealerships To Work For"
DealerRater Consumer Satisfaction Award.
Oil, Filter Change
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Richard Rollnick, my salesman, was excellent. He was very helpful with all aspects of the purchase process. He also helped with all the numerous features... of my new 2019 E53 AMG coupe, really knew the car real well. Would definitely buy another car from Richard.
Working with Ruch Rolnick could not have been a more pleasant (or efficient) experience. My wife was really the decision maker even though I started the... conversation. He treated both of us with respect and listened to what we wanted/needed. He didnt try to steer us or upsell us, but instead answered our questions, had patience and made us feel great - during and after the purchase. Thanks, Rich
This is the 3rd car I bought from Richard. He is so great to work with and truly cares about his customers. I highly recommend him to anyone that is looking... for a new or used car and will go back to him when I'm in the market to get my next car.
I bought a new Mercedes from Richard Rollnick at Schumacher on North Scottsdale Rd on Dec. 20th. I have NEVER had such an AWESOME experience buying a... car. Richard is NOT one of those hardball arrogant sales persons. He is a very gracious man, very knowledgeable in what he knows and is honest if he needs to check or verify details for you. I went with my son to get a car and he also was impressed and 100% satisfied on Richard’s treatment & repoir with us both. After this experience I will go ONLY to Richard for buying or selling a car because I know he will be sure to be fair to me and make a deal that will both satisfy me and the dealership he works for. Thank you Richard (Rollnick) for all your help. You truly are an upright man of integrity and trust worthiness. Janette P
My wife and I had an Excellent experience working with Richard Rollnick , Sales and Leasing Consultant for Schumacher Mercedes Benz in Scottsdale, AZ in... the process of purchasing a new vehicle. I can not say enough about the professional manner by which Richard conducted himself throughout the process. He was very knowledgeable about his products, a gentleman at all times and most important was a good listener. He listened to our needs and interests and then directed us in the best buying direction for us. I would highly recommend Richard Rollnick as the best person in AZ to work with to purchase a new or used Mercedes Benz.
Back in the '80's a business associate who had driven Mercedes Benz automobiles for over 20 years told me that some day I would be driving one... and added that if I go to Schumacher European they will treat me right, deal fairly, and do their best to place me in a Mercedes. Some thirty years later his prediction proved true. I was fortunate enough to speak with Lou Gordon on his cell phone. Since I live in Payson it was important that I get preliminary details handled before committing to a 90 minute drive. Lou was articulate, polished, and had the bearing of a person who could be believed and trusted. He was obviously a professional who had a career position that was earned rather than granted. I arrived to the beautiful facility and was greeted by well dressed and refined sales people who directed me to Lou's office. Lou welcomed me, got right to business, and directed other team members to ensure that the sales process went efficiently. My business partner from years ago steered me right. So now it is my turn to honor his legacy by providing a review which I hope will reach many people. Those who follow his advice, and now mine, will be well rewarded by Lou and Schumacher European for their automobile purchase.
Hands down the best experience! Richard Rollnick helped me find my dream car and helped me get a smoking deal! Iza Shewan in the financing department was... the icing on the cake. This is hands down the best staff I’ve dealt with at any dealership.
I had a really good experience working with Richard Rollnick here at Schumacher. While I didn't buy a Mercedes, or even a new vehicle, Richard was... up front, honest and very helpful in 'driving' at a fair deal on the vehicle I purchased there. The whole experience, even with a couple of curve balls along the way, was on point.
This place is Despicable I have bought 15 Mercedes and I will never step foot in this place again. They do not know how to treat a customer of this level
It was my pleasure to work with Lou Gordon in selecting a Mercedes vehicle. Lou was very professional in every way. His recommendations were excellent... with my needs top of mind. He was able to place me in a new C300, handled my trade-in, expedited the admin work, and got me on my way expeditiously. He is surrounded by competent staff that handled all the details. He is experienced and it shows. Great buying experience. Highly recommend Schumacher Mercedes!