Larry H. Miller Nissan Mesa

The over-all experience in LHM Nissan dealership was great. They were all very accomdating. In my previous survey, I mentioned about the quickness of the turn-over procedure. I felt there should have been more time provided. I am now looking forward to the after-sale service the dealership will provide.

They had the vehicle I was looking for with the right mileage. After the sale I placed a few phone calls, left messages, never got a call back from sales. The financing department was good and worked with me. Over all experience was OK.

Justin took the time to understand what we wanted and how much we were willing to pay for a vehicle. Justin went "above and beyond" to meet our requirements in a professional fashion. Could not be more pleased with our car and overall buying experience with Larry Miller Nissan.

Thanks for all your help and finance. your TEAM did and excellent job helping us with our choice and walk away with a new car. Thanks

I recently purchased my 2013 Rogue from Larry Miller Nissan and the experience started out a little shaky, but the personnel's committment and dilgence made the overall experience positive. Robert worked hard to obtain a mutually-beneficial deal that took place over the course of 2 days. I would recommend this dealer to potential buyers.

Justin was very helpful and had excellent product knowledge. During the test drive he was able to explain all the features of the vehicle. The "Negotiation" portion of the purchase was not too painful. The finance lady was also very informative.

I recently shopped at several dealerships for my new car. I went to Larry H Miller Nissan with high hopes because I really appreciated the professionalism and help I received from the Internet sales rep I had dealt with via email. He gave me several quotes for different 2012 Pathfinders and was very informative. I emailed him with a concern because the other dealers I had spoken with said that there were no other 2012 Pathfinders available. Everyone was limited to stock on hand. Larry H Miller had zero 2012 Pathfinders in their inventory. I was assured by the sales rep that he could get the vehicles we discussed over email, and to come on down so we could take a look. My experience went terribly once I actually came in. My sales person was working with a customer already, so instead of setting me up with one of his partners to start working on my purchase, I was asked to wait for a 1/2 hour while he finished up. Then, in true sleazy dealer fashion, he took my keys. Although I clearly stated I wanted to use my own financing and provided the sales rep with the pre-approval letter complete with all the terms, he completely ignored it and came back to me with what "they" could do for me. I told him all I was interested in was the price he quoted me over email, and that I needed to leave in about an hour. I asked him to give my keys back just in case. He came back and said he was "getting close," and then walked out the front door. Instead of giving me my keys back as I had asked, he hopped in my car and drove it around to the back of the building. Then, once again another used car sales tactic, he brings out his "general manager." The "general manager" says he might be able to get me this deal, but he wants me to give him some money so he can buy the car from another dealer because they don't have the car. I told him I guess we can't do business if I have to buy your inventory for you, and asked for my car keys again. He sent the sales rep to get my car and my keys. The "general manager" then described the car that he wanted me to give him money to get to his dealership. When I told him that was not the car I wanted, and I described the car I wanted, the following was how the conversation went verbatim. Read This Carefully: GM: "That car doesn't exist." Me: "That's not true. I just looked at 3 of them today at other dealerships." GM: "Which ones?" Me: "Power Nissan and Earnhardt Nissan." GM: "Then maybe you should buy from them." Me: "Okay then." By that time my car had been brought back and the sales rep had handed me my keys, so I left. I took the "general manager's" advice and purchased elsewhere.

Working with Any Reyna was smooth and easy...truly an exceptional experience. Not to mention honest appreciation I received from the management staff. The entire process was very enjoyable. Thank you.

From my first call to your dealership to Danny Thomas,to my callback from his team mate Aaron, I knew that you wanted me as a happy patron. Finding us the car that we really wanted, taking us through all the paper work with your credit department to delivery of the car was an enjoyable experience. Especially Aaron who ran himself ragged and explained every step along the way. Keep him, he is a good man and employee. Would I recommend your dealership.? I most definately will. Brady Stuhldreher

Andy was very helpful in getting us the car we wanted at a price we can afford. Thank you. We will be sure to tell our friends.