Tempe Dodge Chrysler Jeep RAM

Reviews

Average Ratings

4.4
860 lifetime reviews. Includes reviews of Tempe Dodge Chrysler Jeep RAM from DealerRater.com
  • Went for a recall, bought a new car!

    Thank you so much Tempe Dodge! I had my challenger in for a recall and fell in LOVE with the new scatpack challenger! Austin and Andrew were amazi...

    Dealer Response

    Larisa, we are happy to hear you are enjoying your new Scatpack Challenger. Thank you so much for giving us the opportunity to earn your business....


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    Thank you so much Tempe Dodge! I had my challenger in for a recall and fell in LOVE with the new scatpack challenger! Austin and Andrew were amazing at helping me get into the new car! Sterling in finance was great at explaining my financing and the whole experience was so smooth!! Best dealer experience ever!! So good I even remember everyone's names!! Thanks again so much!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Larisa, we are happy to hear you are enjoying your new Scatpack Challenger. Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Regards, Michelle Frye, General Sales Manager, michelle@tempedodge.com


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  • Very good service. Staff took care of me.
    December 3, 2017

    Thanks for everything. Sale went well. Collinn and the whole staff working with me were excellent personnel. Went above and beyond to provide me w...

    Tempe Chrysler Dodge Jeep Ram

    Thank you for the five-star review, John! Congratulations on the new truck! We appreciate your feedback on your great experience, and will make su...


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    Thanks for everything. Sale went well. Collinn and the whole staff working with me were excellent personnel. Went above and beyond to provide me with a nice new detailed truck!

    Does recommend this dealer
    Tempe Chrysler Dodge Jeep Ram

    Thank you for the five-star review, John! Congratulations on the new truck! We appreciate your feedback on your great experience, and will make sure to pass it on to Collin, Jalen, and the team. We appreciate your time and business with us!


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  • GREAT
    November 25, 2017

    Great service here made it easy to find a great vehicle. recommend coming here if you're looking for a great place to buy from.

    Tempe Chrysler Dodge Jeep Ram

    Hi Brock, thank you for the five-star review and recommendation. We are pleased to learn that you had a great experience with Jason. He was happy ...


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    Great service here made it easy to find a great vehicle. recommend coming here if you're looking for a great place to buy from.

    Does recommend this dealer
    Tempe Chrysler Dodge Jeep Ram

    Hi Brock, thank you for the five-star review and recommendation. We are pleased to learn that you had a great experience with Jason. He was happy to help you. If you need anything else, then don't hesitate to contact us. We look forward to your next visit!


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  • be Aware this dealership will try to run you credit repot
    November 23, 2017

    he will run your credit report multi time which will impact you credit rating even though you are already approved by your bank, used unethical s...

    Tempe Chrysler Dodge Jeep Ram

    Hello, Thank you for bringing this situation to my attention. I am discouraged to hear that you did not have an excellent car-buying visit with u...


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    he will run your credit report multi time which will impact you credit rating even though you are already approved by your bank, used unethical sale tactics , refused to give his business card. Be aware. He insisted that I sign As Is agreement for brand new car which I refused and left the dealership, he is unfriendly and doesn???t care about the customer need.

    Does not recommend this dealer
    Tempe Chrysler Dodge Jeep Ram

    Hello, Thank you for bringing this situation to my attention. I am discouraged to hear that you did not have an excellent car-buying visit with us, and would like to connect with you at your soonest convenience to learn more. Our customers are our top priority, and I regret that you feel like you have been treated otherwise. Please feel free to contact me so I can resolve any concerns. I appreciate your time. Best regards, Michelle Frye General Sales Manager michelle@tempedodge.com


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  • Lied to me about my trade in and would not return calls
    November 12, 2017

    My husband and I went to Tempe Dodge and ended up buying a new vehicle the same day. While we feel we got a good deal on the new vehicle, we were ...


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    My husband and I went to Tempe Dodge and ended up buying a new vehicle the same day. While we feel we got a good deal on the new vehicle, we were taken advantage of on our trade in. They said there was "structural damage" on our trade in's Car Fax so they give us the bare minimum for the car. After I found out there was nothing on the Car Fax that claimed the structural damage, I called and left voicemails and emails to try to discuss this situation with them. I ended up talking to TJ, the Sales Manager who said that they told us the CarFax "could" have structural damage. Could? They said they went to look at the CarFax, why would they tell us that it "could" have structural damage. He also was not in the conversations with the sales guy so he would not know what was said. He said the car was worth what they gave us. It was a 2010 Chevy Equinox LTZ and they gave us $1500 for it. I would have never taken that much had they not lied to us. I left messages with the GM and our sales guy because I wanted to discuss the situation. No one would talk to us for 5 days, until we ended up going in to the dealership. TJ, the manager spoke with us first and was very argumentative and basically said that, "Everyone that buys a car from here is unhappy, I deal with unhappy people every day all day." Very surprising coming from someone in the customer service industry. I was very upset about their customer service after we purchased the vehicle and also how we were lied to. The GM, Michelle ended up talking calmly to us and said that if they would have given us more for our trade in, we would have paid more for the new car. So basically, they will get their money out of you however they can. You feel like you got a good deal on the new car, but got taken advantage of for the trade in or vice versa. They also are horrible with customer service unless they think you are buying a vehicle. They wipe their hands of you once you pull out of the parking lot. If you have issues, good luck! Don't go there and deal with Brandon, Zac, or TJ. You will get untruths, the runaround, and practically bullied.

    Does not recommend this dealer

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  • Nope. You didn't call or you would have an appointment
    November 4, 2017

    I made an appointment with Bill for Saturday, but when I arrived, Bill said, "Nope. You didn't call or you would have an appointment."

    Tempe Chrysler Dodge Jeep Ram

    I am concerned to hear about the apparent miscommunication regarding your appointment, and would like to connect with you at your soonest convenie...


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    I made an appointment with Bill for Saturday, but when I arrived, Bill said, "Nope. You didn't call or you would have an appointment."

    Does not recommend this dealer
    Came in for service or repair
    Tempe Chrysler Dodge Jeep Ram

    I am concerned to hear about the apparent miscommunication regarding your appointment, and would like to connect with you at your soonest convenience to learn more. Our customers are our top priority, and I regret that you feel like you have been treated otherwise. Please feel free to contact me so I can resolve any concerns. I appreciate your time. Best regards, Mike Purtle Service Director service@tempedodge.com


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  • Great work by Mark!
    October 4, 2017

    I really enjoyed doing business here! Mark made sure the paperwork was done BEFORE I came in. so I didn't have to spend hours in the dealership pi...

    Tempe Chrysler Dodge Jeep Ram

    Thanks so much for the great review! We make it a priority to value our customers' time, and to do all we can to make sure everything goes smoothl...


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    I really enjoyed doing business here! Mark made sure the paperwork was done BEFORE I came in. so I didn't have to spend hours in the dealership picking up the car. I quickly got the car I wanted at the time I wanted. Great job!

    Does recommend this dealer
    Tempe Chrysler Dodge Jeep Ram

    Thanks so much for the great review! We make it a priority to value our customers' time, and to do all we can to make sure everything goes smoothly for you, so we always enjoy hearing reviews like yours! We'll be sure to share your kind words with Mark!


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  • Great Job Mark!

    I really enjoyed doing business here! Mark made sure the paperwork was done BEFORE I came in. so I didn't have to spend hours in the dealership pi...


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    I really enjoyed doing business here! Mark made sure the paperwork was done BEFORE I came in. so I didn't have to spend hours in the dealership picking up the car. I quickly got the car I wanted at the time I wanted. Great job!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Customer Service!
    September 23, 2017

    I was being helped by Traivon Myers and he was a great source of information! His customer service was excellent. Very nice and answered all my qu...

    Tempe Chrysler Dodge Jeep Ram

    Eric, we are so happy to hear that Traivon was able to provide a great experience. Thank you for taking the time to recommend us and write this po...


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    I was being helped by Traivon Myers and he was a great source of information! His customer service was excellent. Very nice and answered all my questions in great detail. He didn't try to force me into a car that I didn't want like most dealerships. He took the time to figure out what would work best for me and I appreciated that greatly! Come to this dealership, find Traivon Myers and you will have an amazing experience!

    Does recommend this dealer
    Tempe Chrysler Dodge Jeep Ram

    Eric, we are so happy to hear that Traivon was able to provide a great experience. Thank you for taking the time to recommend us and write this positive review, we can't wait for your next visit!


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  • Don't buy there
    August 16, 2017

    After you buy the car you will not exist for them. It takes a week to return the call. No satisfactory explanation. Brand new SUV had to be fixed ...


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    After you buy the car you will not exist for them. It takes a week to return the call. No satisfactory explanation. Brand new SUV had to be fixed in the first few days and was returned very dirty.

    Does not recommend this dealer

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