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Reviews

Average Ratings

4.9
389 lifetime reviews.
  • New Car

    I usually dread having to go look for a new car, I wasn't harrassed by a saleperson as soon as I stepped foot onto the property, Once I told them ...

    Dealer Response

    Thank you so much for sharing your car shopping experience with us, RoseAnne. We're happy to hear you were able to find what you were looking for ...


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    I usually dread having to go look for a new car, I wasn't harrassed by a saleperson as soon as I stepped foot onto the property, Once I told them what I was looking for they told me which cars were within my budget, & they didn't try to sell/lease me anything more.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for sharing your car shopping experience with us, RoseAnne. We're happy to hear you were able to find what you were looking for including standard-setting customer service from the Yates Buick GMC team. Thank you for choosing us for your automotive sales and service needs and we look forward to meeting all your future needs the next time you need us. Regards, Yates Customer Care Team


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  • Great service, fast, convenient

    Fast, convenient, affordable, from purchase to service, very pleased thus far. I have no complaints and I recommend you check these guys out.

    Dealer Response

    Vincent, thank you for the great review! We are happy to know that our staff was fast and convenient during your visit. Thank you for the recommen...


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    Fast, convenient, affordable, from purchase to service, very pleased thus far. I have no complaints and I recommend you check these guys out.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Vincent, thank you for the great review! We are happy to know that our staff was fast and convenient during your visit. Thank you for the recommendation and please come visit us if you need anything else, be it service or sales. Best Regards, Yates Customer Care Team


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  • Great Service

    Mike is a really good service person. Himself and the technician answered all my questions and made me feel comfortable about my vehicle being in ...

    Dealer Response

    Thank you for the perfect review! We are pleased to hear that Mike made you feel comfortable which we know you deserve. If there's any other autom...


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    Mike is a really good service person. Himself and the technician answered all my questions and made me feel comfortable about my vehicle being in their hands.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the perfect review! We are pleased to hear that Mike made you feel comfortable which we know you deserve. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Best Regards, Yates Customer Care Team


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  • Excellent service and friendly

    excellent service fast and quick - my service advisor was attentive and helpful. Made the experience wonderful. Presented recommend service needs ...

    Dealer Response

    Thank you for the wonderful feedback, Frank! We are excited to hear that our staff was attentive and helpful during your visit. If there's any oth...


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    excellent service fast and quick - my service advisor was attentive and helpful. Made the experience wonderful. Presented recommend service needs without being over the top. Will continue to use Yates for my service needs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the wonderful feedback, Frank! We are excited to hear that our staff was attentive and helpful during your visit. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Best Regards, Yates Customer Care Team


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  • New car

    Everything was great! Thank you to the team at Yates for their amazing customer service. We will be referring friends and family to your dealer!

    Dealer Response

    We cannot thank you enough for your wonderful review of Lisa and for your referrals! It was a pleasure to assist you and please let us know when w...


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    Everything was great! Thank you to the team at Yates for their amazing customer service. We will be referring friends and family to your dealer!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We cannot thank you enough for your wonderful review of Lisa and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best Regards, Yates Customer Care Team


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  • AWESOME CUSTOMER SERVICE

    Excellent service provided while travelling from Missouri. They took care of my error codes with no other issues while I travelled back to Missour...

    Dealer Response

    We appreciate your kind words, Benjamin. We are glad that we could get your car fixed up and back in good running order. Thank you for your recomm...


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    Excellent service provided while travelling from Missouri. They took care of my error codes with no other issues while I travelled back to Missouri occurring.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your kind words, Benjamin. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again anytime! We look forward to your next visit. Take care. Best Regards, Yates Customer Care Team


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  • Great service

    The whole team at Yates keeps checking with there customers to make sure they are taken care of. That's what is customers satisfaction.

    Dealer Response

    Robert, thank you for the perfect review! World class customer service is what we want to provide to all of our customers and it is great to know ...


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    The whole team at Yates keeps checking with there customers to make sure they are taken care of. That's what is customers satisfaction.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert, thank you for the perfect review! World class customer service is what we want to provide to all of our customers and it is great to know you were taken care of. We appreciate your business and hope to see you back here again for your next service visit! Best Regards, Yates Customer Care Team


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  • Easy going dealership

    I unfortunately didn't buy from here but the service was still great. I was emailing with the internet manager about a Jeep. He was very good to g...

    Dealer Response

    Levi, thank you for the feedback! We are pleased to hear your experience was so positive. We're eager to assist you with every aspect of your auto...


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    I unfortunately didn't buy from here but the service was still great. I was emailing with the internet manager about a Jeep. He was very good to give me the info I requested and had the Jeep ready for me when I arrived. He was very good at not being too pushy to buy. It mostly came down to I thought it had too many miles and I found a new one for the same price. I will definitely go back next time to start my search again.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Levi, thank you for the feedback! We are pleased to hear your experience was so positive. We're eager to assist you with every aspect of your automotive inquiries in the future. Best Regards, Yates Customer Care Team


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  • outstanding service

    Samuel Baca my Service Adviser was AWESOME. He was very friendly and professional. i felt appreciated and valued. Also, Jordan, the Sales consulta...

    Dealer Response

    Jo, thank you for the perfect feedback! We are happy to hear that Samuel was friendly and professional during your service visit. Please let us kn...


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    Samuel Baca my Service Adviser was AWESOME. He was very friendly and professional. i felt appreciated and valued. Also, Jordan, the Sales consultant who had helped me purchase my car saw me waiting. He came over to say hello and asked about my car. It was great to know that he remembered me and was concerned about my satisfaction.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jo, thank you for the perfect feedback! We are happy to hear that Samuel was friendly and professional during your service visit. Please let us know if there's anything else we can do for you. Best Regards, Yates Customer Care Team


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  • Acadia Jim

    See previously stated comments. Would like to compliment and say "thanks" to Service Rep Mike Olague for taking care of my service requests.

    Dealer Response

    Thank you for the great review! We are glad to know that Mike took care of you during your service visit. We look forward to hopefully doing busin...


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    See previously stated comments. Would like to compliment and say "thanks" to Service Rep Mike Olague for taking care of my service requests.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review! We are glad to know that Mike took care of you during your service visit. We look forward to hopefully doing business with you again in the future. Best Regards, Yates Customer Care Team


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