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Reviews

Average Ratings

4.6
893 lifetime reviews. Includes reviews of ABC Nissan from DealerRater.com
  • This experience!

    I can't say enough good things about ABC Nissan. professional comportment, communication, and responsiveness to my questions made the process ext...


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    I can't say enough good things about ABC Nissan. professional comportment, communication, and responsiveness to my questions made the process extremely easy. Joe quickly answered my questions about what maintenance or service had been performed on the vehicle. When I decided to purchase the vehicle, He actually drove me from work to the dealership to get the paperwork in order. Joe was very patient with me when I ended up staying past closing time to finish paperwork, courteous when there was a small last minute issue with the paperwork, and quick to address said issue. It was a great experience. 10/10 would buy again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Certified used Nissan altima

    Purchased a certified used Nissan Altima. Was hit with a $500 brake job 4 months later. Wrote a letter to Nissan and heard nothing back. ABC Nissa...


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    Purchased a certified used Nissan Altima. Was hit with a $500 brake job 4 months later. Wrote a letter to Nissan and heard nothing back. ABC Nissan said they couldn't do anything because it's a wear and tear situation. Driving a car 6,000 miles does not cause a $500 brake job no matter how hard you brake. Dealership also locked me in at 3.9 when we agreed on 3.7%

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Tacky business
    June 2, 2017

    Such a terrible experience is not even the word . First things first I bought a new 2017 Nissan Sentra for 19k . I needed something bigger due to ...


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    Such a terrible experience is not even the word . First things first I bought a new 2017 Nissan Sentra for 19k . I needed something bigger due to my work. So I was trying to get a Nissan Rogue was working with Jason Sehak . So I go into AbcNissan after working a long 12 hour shift only to sit for 2 hours after a brief credit check then test driving the rogue . Never was business manners used wasn't offered water no nothing Jason's Sehak shuffled me off to his Co-Worker (Hayden) so then I told them I would like to run and go get something to eat because I'm a diabetic and my sugars .(my medicine was in the car)I didn't eat all day . Then they go on to appraise my vehicle only offering me 9k (mind you this no one came out to appraise they did everything from the computer as I sat in the chair by the door by where my car was parked) when I've shopped two other dealers prior being offered 14k plus so I'm sure AbcNissan could do the same given they could Have it cerified as it's under 5k miles only had it s month and yes I understand it loses 20-30% but to be offered what I was is purely greed on their end as when I first purchased they tried to screw me over on a beautiful Azera w extremely low miles (my trade in) as they thought I was an educated buyer . So when I was going to go get something they had the nerve to pull the appraisal none sense then went on to say it's 8:20pm we close soon honey I didn't get out of there til 9:45 barely making it to get something to eat and taking my diabetic medicine my vision was blurry . On top of that they upset me . They never came back with figures i watched several ppl do deals and get out while I watched people sit in the car tower having what seemed to be a comedy hour . Very unprofessional . I would NEVER DO BUSINESS HERE NOR BUY ANOTHER NISSAN PRODUCT PERIOD . They proven to be financial disasters don't hold no residual value at all Honda/Toyota seem to fair better there other than that thank you for taking the time out to hear my experience - Mahogany

    Does not recommend this dealer

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  • Do not shop here
    May 19, 2017

    I was just starting to look at cars, and after doing my research and talking to friends, narrowed my choices down to 3 different Used SUV's. I w...


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    I was just starting to look at cars, and after doing my research and talking to friends, narrowed my choices down to 3 different Used SUV's. I wanted to test drive each of these vehicles (Nissan, Kia, and Chevy) before making a decision. I stopped at ABC Nissan and spoke to a sales Rep, and told him I was trying to make up my mind, and asked if he had any of the vehicles I was interested in, in my price range. We looked at a few cars, and then he said he was going to check his inventory. While I was waiting, he asked me if I wanted to get an appraisal. I said I did, but that I only had about 20 minutes left before I had to leave. If it could be done in less than 20 minutes, great! If not, I could return. He said, " no problem", so I gave him my keys. Well, I was passed off to another sales rep while I was waiting. I told her the same thing. I had a limited amount of time before I had to leave. Then the sales manager came out and was really pushy about my buying a car they had. (they had a Nissan close to my price range) I told him I had not made up my mind yet, so I wasn't ready to buy. He continued to be very pushy about it, and basically told me I had no business coming in unless I was ready to buy! I thought that was stupid, and I wanted to leave. I told the new sales rep I needed to leave, but they had not completed the appraisal. I saw my car come back into the lot, but they parked all the way at the other end of the building. I told the sales rep I wanted my car so I could leave, as the 20 minutes was up; She walked down to the other end of the building, and then walked back, but didn't have my keys. I was getting upset. She said she had to get the manager, and walked in the other direction. The manager then walked by, passed me, and down to the other end of the building to get my keys, and then returned and handed them to me. He didn't say a word. This is not the way to treat people.

    Does not recommend this dealer

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  • Quick. Easy. Affordable Services
    April 14, 2017

    David Johnson made the process seem effortlessly with his knowledge and perseverance! He gained my trust and my business for life ! Don't lose him


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    David Johnson made the process seem effortlessly with his knowledge and perseverance! He gained my trust and my business for life ! Don't lose him

    Does recommend this dealer

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  • Amazing David Johnson

    Greatest experience for buying a vehicle! I had the pleasure to work with David Johnson who really impressed me and gained my trust. I loved the ...


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    Greatest experience for buying a vehicle! I had the pleasure to work with David Johnson who really impressed me and gained my trust. I loved the service so much, we tried to buy a second vehicle the next day! Don't ever lose this guy !!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Horrible experience

    Since I'm new to Az I needed to get a car. Since I like Nissian's I went to ABC Nissian. What a mistake. Joe T my sales rep was horrible. He wante...

    Dealer Response

    Starr, thanks for letting us know about your recent experience with us, and how it didn't met your expectations. We would like to look into this f...


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    Since I'm new to Az I needed to get a car. Since I like Nissian's I went to ABC Nissian. What a mistake. Joe T my sales rep was horrible. He wanted me in what he wanted.. After asking for a manger, one finally came over to me. He was the most unprofessional manager I ever met, never introduced himsel. Needless to say I didn't buy a car, I would never recommend them to anyone HORRIBLE staff

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Starr, thanks for letting us know about your recent experience with us, and how it didn't met your expectations. We would like to look into this further to see what happened. In order to do this, we need your customer information. Please contact Tom Berra at 866-898-2818 so we can move forward with this for you.


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  • Worst experience ever!!!!

    Went to ABC Nussian to get a new lease ( mine is up in May). Since Nov there sales department has called, text and emailed me saying I'm a loyal c...

    Dealer Response

    Becca, we apologize that your recent visit with us didn't meet your expectations, or that of your previous vehicle purchases with us. We appreciat...


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    Went to ABC Nussian to get a new lease ( mine is up in May). Since Nov there sales department has called, text and emailed me saying I'm a loyal customer ( my husband and I bought 4 cars from them ) I qualify for all these programs blah blush blah. Went there Joe tried his hardest to put me in an Infinety when I declined he wasn't happy. I have a 2014 Altima fully loaded. I wanted to lease a Maxima they told me my payments would be a crazy amount.. Manager did nothing!! Will never go there again!! Poor service ,poor customer care!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Becca, we apologize that your recent visit with us didn't meet your expectations, or that of your previous vehicle purchases with us. We appreciate you taking time to let us know how things went. Please contact Tom Berra at 866-898-2818 so we can get your contact information, and look into this further for you.


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  • Fast, friendly, efficient
    March 1, 2017

    Betty Gonzalez was excellent. We were in and out while singing for a new lease within an hour. Everyone was friendly and fast. We got a great deal...


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    Betty Gonzalez was excellent. We were in and out while singing for a new lease within an hour. Everyone was friendly and fast. We got a great deal and it was smooth start to finish. Would highly recommend.

    Does recommend this dealer

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  • Greate service
    February 27, 2017

    I really felt good from the moment i walk in to the moment that i was driving my car , i really would buy from this dealer again


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    I really felt good from the moment i walk in to the moment that i was driving my car , i really would buy from this dealer again

    Does recommend this dealer
    Came in for service or repair

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