Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.5
124 lifetime reviews. Includes reviews of Rick Case Acura from DealerRater.com
  • 2010 MDX

    Everyone is super nice but don't pay attention to details. I brought a certified used Mdx and I have had to return a few times for VIP things over...


    Show Full Review

    Everyone is super nice but don't pay attention to details. I brought a certified used Mdx and I have had to return a few times for VIP things overlooked. Annoyed by the lack of attention.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?

    Hide Full Review
  • Very disappointing experience
    April 5, 2017

    I have been a loyal customer there for almost 20 years and they were running after me with relentless calls when my lease was up. my credit score...


    Show Full Review

    I have been a loyal customer there for almost 20 years and they were running after me with relentless calls when my lease was up. my credit score plummeted because of a setback but I had cash to buy a pre owned car. I spoke to three salesman who all said they would call me back with options and no one did. Went to offleaseonly and had a great experience

    Does not recommend this dealer

    Hide Full Review
  • Helpful
    March 28, 2017

    Extremely helpful and proffesional. He explained every feature of the car and answered all of my questions. Even programmed our phones with Bluet...

    Rick Case Acura

    Thanks for the kind words. It was my pleasure to assist you


    Show Full Review

    Extremely helpful and proffesional. He explained every feature of the car and answered all of my questions. Even programmed our phones with Bluetooth. I will defenetly recommend him and will come back in 36 months. Thank you

    Does recommend this dealer
    Rick Case Acura

    Thanks for the kind words. It was my pleasure to assist you


    Hide Full Review
  • First time customer !
    March 17, 2017

    A friend recommended to me that I see Mort at the Rick Case Acura . I've never driven an Acura but I do now ! Kudos !

    Rick Case Acura

    Thanks, Jane. It was pleasure to assist you.


    Show Full Review

    A friend recommended to me that I see Mort at the Rick Case Acura . I've never driven an Acura but I do now ! Kudos !

    Does recommend this dealer
    Rick Case Acura

    Thanks, Jane. It was pleasure to assist you.


    Hide Full Review
  • Poor Service
    March 7, 2017

    Having purchased several cars from this dealership, I would think their service center would be more receptive and helpful, but they are not. I a...


    Show Full Review

    Having purchased several cars from this dealership, I would think their service center would be more receptive and helpful, but they are not. I also spent over $4000 at the dealership to purchase an expended service contact but still they are not helpful and the few times I was able to obtain service, I was only able to do so after going to the service manager and "pulling teeth".

    Does not recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Love my MDX
    February 6, 2017

    I an a lifetime customer of Acura because of their customer service! I have owned TL and MDX and absolutely love both. Please go see Mort if you n...

    Rick Case Acura

    Thank you for your continued business and congratulations on your new Acura. Thank you for your wonderful feedback as well.


    Show Full Review

    I an a lifetime customer of Acura because of their customer service! I have owned TL and MDX and absolutely love both. Please go see Mort if you need a great quality car and a knowledgeable sales person.

    Does recommend this dealer
    Rick Case Acura

    Thank you for your continued business and congratulations on your new Acura. Thank you for your wonderful feedback as well.


    Hide Full Review
  • We Keep Going Back!
    February 6, 2017

    This is the 4th vehicle we have bought from Mort and the 5th from Rick Case Acura. Great experience each time. Mort treats us like family. He g...

    Rick Case Acura

    Thank you for your continued business and for your wonderful feedback!

    Rick Case Acura

    Thanks, Bill. It our pleasure to serve you and your family. Good luck with your beautiful new MDX. Mort


    Show Full Review

    This is the 4th vehicle we have bought from Mort and the 5th from Rick Case Acura. Great experience each time. Mort treats us like family. He goes the extra mile for his customers.

    Does recommend this dealer
    Rick Case Acura

    Thank you for your continued business and for your wonderful feedback!

    Rick Case Acura

    Thanks, Bill. It our pleasure to serve you and your family. Good luck with your beautiful new MDX. Mort


    Hide Full Review
  • Remarkably Comfortable!
    December 29, 2016

    I could not have asked for a better experience than what I was treated to at Rick Case Acura. I felt so comfortable dealing with the employees he...

    Rick Case Acura

    Thank you so much for your great review we appreciate your continued business. Congrats on your new Acura!

    Rick Case Acura

    Ladybug: Thanks for your kind words and note that it was a pleasure for each of us to serve you. The Rick Case way has always been to treat custom...


    Show Full Review

    I could not have asked for a better experience than what I was treated to at Rick Case Acura. I felt so comfortable dealing with the employees here. Mort has a wealth of knowledge and patience that makes you feel like someone really cares that you enjoy the purchase or lease of a new car!! Benny and Joel lent their expertise and made me an offer that was awesome. I will highly recommend these guys to anyone who may be looking to add a new car to their lives. Thank you, thank you!!

    Does recommend this dealer
    Rick Case Acura

    Thank you so much for your great review we appreciate your continued business. Congrats on your new Acura!

    Rick Case Acura

    Ladybug: Thanks for your kind words and note that it was a pleasure for each of us to serve you. The Rick Case way has always been to treat customers as we would a friend and that is what you have experienced. Good luck with your beautiful new vehicle. Call any time I could be of assistance Mort


    Hide Full Review
  • Customer for life
    December 5, 2016

    Went in looking to purchase a new Acura MDX and was extremely happy with the service provided. I was greeted by Scott and knew right away I was in...

    Rick Case Acura

    Thank you for taking the time to provide your feedback, we appreciate it!


    Show Full Review

    Went in looking to purchase a new Acura MDX and was extremely happy with the service provided. I was greeted by Scott and knew right away I was in good hands. I felt comfortable throughout the whole process and would highly recommend Scott and his team.

    Does recommend this dealer
    Rick Case Acura

    Thank you for taking the time to provide your feedback, we appreciate it!


    Hide Full Review
  • Great dealership
    December 5, 2016

    This particular location was extremely helpful, and above all not pushy like most dealerships. I truly had a positive experience buying my car fro...

    Rick Case Acura

    Thank you for your feedback and your business, we appreciate it!


    Show Full Review

    This particular location was extremely helpful, and above all not pushy like most dealerships. I truly had a positive experience buying my car from here.

    Does recommend this dealer
    Rick Case Acura

    Thank you for your feedback and your business, we appreciate it!


    Hide Full Review