[{"id":77534,"firstName":"Jeff","lastName":"Haase","titleText":"Finance Manager","shortBioText":"","emailTxt":"jeffh@billestes.com","empReviewCnt":26,"imageUrl":"http://cdn-user.dealerrater.com/images/users/maryyoung/7d419be6-713a-4985-9f44-f039e91147cc.jpg","drDealerId":1800,"certifiedEmployee":false},{"id":67892,"firstName":"John","lastName":"Luck","titleText":"Sales Consultant","shortBioText":"\"I have been with Bill Estes Chevrolet since 2000. I am proud to say that I am a Mark of Excellence award winner 10 years running!I have an associates degree in Turf Science.\r\n\r\nI enjoy golfing, fishing, hunting, motorsports, movies, family, friends and outdoor concerts.\r\n\r\nBill Estes Chevrolet makes it a friendly yet professional environment to work in.\"","emailTxt":"johnl@billestes.com","empReviewCnt":19,"imageUrl":"http://cdn-user.dealerrater.com/images/users/maryyoung/e86c9fe1-04c6-45c3-b72b-e012e27adfc6.jpg","drDealerId":1800,"certifiedEmployee":false},{"id":77533,"personPtyId":33351059,"firstName":"Chuck","lastName":"Jones","titleText":"General Sales Manager","shortBioText":"\"I have been with Bill Estes Chevrolet for a total of 9 years.\r\n\r\nDuring my free time I enjoy spending time with family and friends, vacationing in Florida, SPORTS and exercising.\r\n\r\nWhat I appreciate most about Bill Estes Chevrolet is the 36 years of QUALITY sales and service!\"","emailTxt":"chuckj@billestes.com","empReviewCnt":12,"imageUrl":"http://cdn-user.dealerrater.com/images/users/melindaross/bbd9641a-a083-40cd-9df5-4ceeaecbcb9c.jpg","drDealerId":1800,"certifiedEmployee":false},{"id":77525,"personPtyId":33350960,"firstName":"Jim","lastName":"Barrett","titleText":"Sales Consultant","shortBioText":"\"I have been a part of the Bill Estes Team since 2011. I have 38 years in the information technology industry.\r\n\r\nMy hobbies include my family and new grandchildren, muscle and classic cars, and fishing.\r\n\r\nI love working for Bill Estes due to the OUTSTANDING reputation, awesome employees, and supportive management!\"","emailTxt":"jimb@billestes.com","empReviewCnt":11,"imageUrl":"http://cdn-user.dealerrater.com/images/users/melindaross/af3e39f1-2f8f-4aeb-8b98-824fbe1c7ff7.jpg","drDealerId":1800,"certifiedEmployee":false},{"id":77526,"personPtyId":33350874,"firstName":"Pascal","lastName":"Decaudin","titleText":"Sales Consultant","shortBioText":"\"I have been with Team Estes since 2010. I have over 21 years in this industry.\r\n\r\nDuring my off time I spend time with my wife and 4 kids. I have 2 cats and 2 puppies. I love to watch football, soccer, racing and cooking when I have the time!\r\n\r\nI enjoy working at Bill Estes Chevrolet because of the great staff and the way customers are treated with respect and the COMPLETE satisfaction before and after the sale!\"","emailTxt":"pascald@billestes.com","empReviewCnt":10,"imageUrl":"http://cdn-user.dealerrater.com/images/users/melindaross/31201f2c-5397-4f5e-9166-ddaf3ab45c31.jpg","drDealerId":1800,"certifiedEmployee":false},{"id":67893,"firstName":"Keith","lastName":"Garcia","titleText":"Sales Consultant","shortBioText":"\"I have been a part of Team Estes since 2010. I have over 3 years in the automotive industry.\r\n\r\nI have four kids and enjoy spending time with them, soccer and traveling.\"","emailTxt":"keithg@billestes.com","empReviewCnt":8,"imageUrl":"http://cdn-user.dealerrater.com/images/users/maryyoung/8a25bc15-1538-41e6-a96f-87cfaf9fb9d5.jpg","drDealerId":1800,"certifiedEmployee":false},{"id":67890,"firstName":"Wayne","lastName":"Rogers","titleText":"Sales Consultant","shortBioText":"","emailTxt":"wayner@billestes.com","empReviewCnt":8,"imageUrl":"http://cdn-user.dealerrater.com/images/users/maryyoung/6db5315c-73a7-4f42-9550-90f9ee804f95.jpg","drDealerId":1800,"certifiedEmployee":false},{"id":67898,"firstName":"Mike","lastName":"Richardson","titleText":"Sales Manager","shortBioText":"\"I have had the privilege of being a part of this Team since 1984!! I am GM certified in retail and commercial sales. I'm a National Council Member and a part of the Society of Sales Executives.\r\n\r\nMy hobby is spending time at home raising Great Danes\r\n\r\nI respect the fact that everyone's goal is to make it a great experience for the customer!\"","emailTxt":"miker@billestes.com","empReviewCnt":7,"imageUrl":"http://cdn-user.dealerrater.com/images/users/maryyoung/276f5e0a-cbab-4c6d-a700-d842758bb917.jpg","drDealerId":1800,"certifiedEmployee":false},{"id":77532,"firstName":"Shawn","lastName":"Peschke","titleText":"Sales Manager","shortBioText":"I have been with Bill Estes Chevrolet since 2011.\r\n\r\nIn my spare time I like to spend time with my family, (wife, 2 girls, dog and cat).\r\n\r\nI enjoy working for Bill Estes because of the fun, exciting, POSITIVE environment!\"","emailTxt":"shawnp@billestes.com","empReviewCnt":7,"imageUrl":"http://cdn-user.dealerrater.com/images/users/melindaross/3ce8bea1-b234-4545-b44f-521656088e88.jpg","drDealerId":1800,"certifiedEmployee":false},{"id":77523,"firstName":"Mark","lastName":"Weiler","titleText":"Sales Consultant","shortBioText":"","emailTxt":"markw@billestes.com","empReviewCnt":6,"imageUrl":"http://cdn-user.dealerrater.com/images/users/maryyoung/9e07a348-3b82-4a4f-bf55-754676f2ced9.jpg","drDealerId":1800,"certifiedEmployee":false},{"id":77531,"firstName":"Sean","lastName":"Hogan","titleText":"Sales Manager","shortBioText":"","emailTxt":"seanh@billestes.com","empReviewCnt":6,"imageUrl":"http://cdn-user.dealerrater.com/images/users/maryyoung/bd8f3799-74bb-438e-973a-e5afd9db0a62.jpg","drDealerId":1800,"certifiedEmployee":false},{"id":67885,"firstName":"Mark","lastName":"Phillips","titleText":"Service Advisor","shortBioText":"","emailTxt":"Markp@billestes.com","empReviewCnt":5,"imageUrl":"http://cdn-user.dealerrater.com/images/users/maryyoung/2fd50824-13b3-4d5d-a2a6-8f9969cc9c45.jpg","drDealerId":1800,"certifiedEmployee":false},{"id":148476,"firstName":"Bo","lastName":"Demir","titleText":"Sales","shortBioText":"","emailTxt":"bod@billestes.com","empReviewCnt":4,"imageUrl":"http://cdn-user.dealerrater.com/images/users/maryyoung/606206bd-576b-4173-a5be-dd698ba42a0a.jpg","drDealerId":1800,"certifiedEmployee":false},{"id":117976,"personPtyId":33350481,"firstName":"Bo","lastName":"Chavis","titleText":"Sales Consultant","shortBioText":"","emailTxt":"Boc@billestes.com","empReviewCnt":3,"imageUrl":"http://cdn-user.dealerrater.com/images/users/maryyoung/d0d5b9e7-d3e7-4cb4-896b-7b137c44e0df.jpg","drDealerId":1800,"certifiedEmployee":false},{"id":173895,"firstName":"Eric","lastName":"Beeler","titleText":"Sales","shortBioText":"","emailTxt":"Ericb@billestes.com","empReviewCnt":3,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1800,"certifiedEmployee":false},{"id":114898,"firstName":"Freddie","lastName":"Decaudin","titleText":"Sales Consultant","shortBioText":"","emailTxt":"freddied@billestes.com","empReviewCnt":3,"imageUrl":"http://cdn-user.dealerrater.com/images/users/maryyoung/50f67810-a213-4dd8-9718-f407ca44b794.jpg","drDealerId":1800,"certifiedEmployee":false},{"id":148488,"firstName":"Bill","lastName":"Leonard","titleText":"CFO","shortBioText":"","emailTxt":"Billl@billestes.com","empReviewCnt":2,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1800,"certifiedEmployee":false},{"id":148483,"firstName":"Chebon","lastName":"White","titleText":"Service","shortBioText":"","emailTxt":"chebonw@billestes.com","empReviewCnt":2,"imageUrl":"http://cdn-user.dealerrater.com/images/users/maryyoung/f8a70776-ac40-4056-8caf-33518cc2cfd3.jpg","drDealerId":1800,"certifiedEmployee":false}]

Bill Estes Chevrolet

(3.9) 317 reviews

Dealer on Cars.com since January 2007

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales
Service Closed
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 6:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 7:00 AM
Tue 7:00 AM - 7:00 AM
Wed 7:00 AM - 7:00 AM
Thu 7:00 AM - 7:00 AM
Fri 7:00 AM - 7:00 AM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

3.9
317 lifetime reviews. Includes reviews of Bill Estes Chevrolet from DealerRater.com
  • Amazing customer service

    Everyone there was so welcoming and they made the process super easy

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you; we appreciate your feedback! We're happy to hear that we made the process easy! If you have any further questions, please don't hesi...tate to reach out!


  • Happy with the salesman but not the Finance guy

    I was very happy with the salesman during the test drive, he was attentive and answered my questions. If there was something he didn't know, he admitt...ed to it and we looked it up when we got back to the dealership so he could give me a good answer. But when we sat down to talk numbers, he suddenly had other people he had to help. There were probably a dozen salesmen just standing around, but we had the one guy that was shuffling between 3 different potential buyers. It made the whole process take way too long. Then when it came time to speaking with the financial guy, he couldn't explain a single thing. We tried to get a breakdown of the price, and either he couldn't give it to us or he just plain wouldn't. Payments were coming out of nowhere and I couldn't tell how they were being calculated and what options he had tacked on. It was ridiculous. We were so upset we ended up leaving.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your honest review of your recent car shopping experience, Joe. If you have further needs or questions, please reach out to us at your e...arliest convenience.


  • Recent Purchase

    Eric Henderson and Pascal Decaudin helped make the car buying experience a joy! Combined, the two worked with my wife and I to ensure that we not only... got the best deal, but also, ensure that we received everything we needed in an automobile. This was our first time working with Bill Estes, however. After working with these two, we will definitely be back!

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

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Service & Repair

Service Reviews

3.9

92 lifetime reviews of the Service Department.
Includes reviews of Bill Estes Chevrolet from DealerRater.com

  • Bad Experience with Oil Change

    Took my car in three time for its oil change. They didn't say the car have any problems. There multi point check inspection report was always marked i...n all green. After last week visit with in two week's break's were making some noise . It was a bad break pad. Also my engine oil and filter were very dirty too. I never got any recommendation from them to consider about changing any of them. Even my spare tires marked in green saying they have been checked. When I looked at them it didn't have air in it. Representative told that they don't check them manually it's all computerized.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

  • Great service - Payment options need some other options

    My complaint is with the payment. I dropped my car off for repairs. The day that it was ready was a Saturday before the Labor Day Holiday. I had to... be out of town so I check to see if the work had been completed. Yes, Great so far. When I asked to pay over the phone with a credit card, I was told since the bill was over $500 I would have to come in. I needed my car for the weekend. They would be closed for the Holiday and I was out of town. I asked if someone could pay for me. They would have to have my credit card which was impossible. I am out of town. I arranged for my son to come and pay with his Credit Card. He told them to leave the key in the vehicle and leave it unlock so I could pick it up later that same day. Their concern is they thought I could be paying with a stolen credit card. I am sure they have had others do this or it wouldn't be company policy. Problem is my son could have picked up the car later or if he had my credit card he could had paid and they would have given him the car. I don't know why I would pay with a stolen credit card for my own vehicle or why anyone else would pay for my car. No one call me to make sure I was able to pick the car up ok I am glad though they did leave the key in the car unlocked or I would have had a bad weekend.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

Read all Service & Repair reviews
Service Pricing

    Oil, Filter Change

    $39.95

    Tire Rotation

    $24.95

    Wiper Blade Replacement

    $14.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 473 Offers on 21 Models

About Our Dealership

Dealer on Cars.com since January 2007

Bill Estes Chevrolet has been serving Indianapolis and surrounding areas for over 40 years. Our process is quick, seamless and professional. Visit www.billesteschevy.com to get pre-approved in seconds and/or secure an ePrice on a vehicle. Our Bill Estes Certified Pre-owned vehicles are re-conditioned, comes with a CarFax and has a 1 year, 100,000 mile warranty. Visit www.billesteschevy.com on your mobile device to get immediate assistance. Inquire with Bill Estes Chevy today!

"Estes Earns It!"

Top Reviewed Employees

Jeff Haase

Finance Manager

26 reviews

John Luck

Sales Consultant

19 reviews

Chuck Jones

General Sales Manager

12 reviews

Jim Barrett

Sales Consultant

11 reviews

Pascal Decaudin

Sales Consultant

10 reviews
Bill Estes Chevrolet
4105 West 96th Street Indianapolis, IN 46268
New (317) 576-4403
Used (317) 576-4383
Service (317) 973-0769
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