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Used 888-604-7198 Email Dealer
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Reviews

Average Ratings

4.0
Average based on 43 reviews
  • No hassle experience

    It was easy to explain what I wanted. I didn't feel presure to buy something I didn't want.


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    It was easy to explain what I wanted. I didn't feel presure to buy something I didn't want.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Bad experience!!!

    The finance manager was rude. When I came to Pick up my new car, I waited 2 hours and then was just pretty much handed the keys. Not a good experi...

    Dealer Response

    Hello Elenor-- There is absolutely no excuse that I could give to justify your 2 hour wait and you have my most sincere apology. There was a comp...


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    The finance manager was rude. When I came to Pick up my new car, I waited 2 hours and then was just pretty much handed the keys. Not a good experience, luckily I love my new truck.

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
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    Dealer Response

    Hello Elenor-- There is absolutely no excuse that I could give to justify your 2 hour wait and you have my most sincere apology. There was a complete breakdown in our communication and it resulted in you waiting 2 hours longer than was necessary. I'm sorry. If you would like to speak with the GM, Jeff Haase, please do not hesitate to contact him 317-872-3315. He is well aware of your situation as well. Thank you for bringing this to our attention


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  • 2017 Chevrolet Traverse Purchase

    Outstanding and professional car buying experience in a timely manner. Very thorough in making sure the buyer understands the technology capabili...


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    Outstanding and professional car buying experience in a timely manner. Very thorough in making sure the buyer understands the technology capabilities and spends the time to address all questions. Mike Richardson and Eric Beeler and entire team went the extra mile in exceeding expectations and creating a "wow" experience. We will definitely purchase another car as we have with the last three vehicles.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Service

    Very efficient and easy to schedule. Good location.


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    Very efficient and easy to schedule. Good location.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • New lease and Service Experience

    Upon arriving the dealership facilities were noted as being very organized and clean, staff was attentive yet not overbearing and the lease proces...

    Dealer Response

    Thank you, for reaching out to us. Your opinion plays an integral part in our customer service. We always love to receive great feedback.


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    Upon arriving the dealership facilities were noted as being very organized and clean, staff was attentive yet not overbearing and the lease process while in my case, lengthy, the sales staff worked diligently to get me into a new car. Their service department was well equipped and organized and I was in and out within 40 minutes!! Very fast! Both experiences were exceptional!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you, for reaching out to us. Your opinion plays an integral part in our customer service. We always love to receive great feedback.


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  • Great staff, very resourceful

    The staff was amazing! They really helped me when it came to leasing and financing. I really do appreciate their willingness to help me stay withi...


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    The staff was amazing! They really helped me when it came to leasing and financing. I really do appreciate their willingness to help me stay within my budget.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Indy 500 Parade Vehicle inquiry and purchase

    The above purchase began as an inquiry at the Bill Estes Chevrolet dealership as to the process involved to purchase an Indy 500 Pace/Parade vehic...

    Dealer Response

    Thank you for your five-star review. It's great to hear that you found our staff so helpful. We hope that you enjoy your purchase for many years t...


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    The above purchase began as an inquiry at the Bill Estes Chevrolet dealership as to the process involved to purchase an Indy 500 Pace/Parade vehicle. The representative at the Indy Midway Chevrolet Performance display suggested this route of inquiry. Mr. Chuck Jones was very helpful in allowing me to give them my contact information if and when any vehicles would become available. He passed this information along to associate Mr. Levi Pugh who assisted me through the entire process to complete this purchase. Thank you all at Bill Estes Chevrolet for the enjoyable opportunity.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for your five-star review. It's great to hear that you found our staff so helpful. We hope that you enjoy your purchase for many years to come. Drive safe and see you on the road!


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  • Always a satisfied customer!

    We always take our cars to Bill Estes Chevrolet for repair. Our service advisor is Mark Phillips. He is courteous, knowledgeable and always take...


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    We always take our cars to Bill Estes Chevrolet for repair. Our service advisor is Mark Phillips. He is courteous, knowledgeable and always takes care of our car needs. I do not hesitate to recommend Mark Phillips and Bill Estes Chevrolet to all of our friends. I know they will get the best of care and service!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Great sales experience.

    Overall, a very pleasant purchase. No pressure at all while we were there.


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    Overall, a very pleasant purchase. No pressure at all while we were there.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • purchasing new car

    Great experience, treat customers right! Not high pressure, but help you with what you want. explained everything throughout the process


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    Great experience, treat customers right! Not high pressure, but help you with what you want. explained everything throughout the process

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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