Reviews

Average Ratings

4.7
97 lifetime reviews.
  • Bought a used car and had a great experience

    Was very satisfied with my purchase staff was amazing and friendly

    Dealer Response

    Thank you Austin for your review. We look forward to seeing you in our Service Center for your routine maintenance and thank you for your business.


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    Was very satisfied with my purchase staff was amazing and friendly

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Austin for your review. We look forward to seeing you in our Service Center for your routine maintenance and thank you for your business.


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  • 2017 Taurus Limited

    Very helpful in finding exactly what I wanted; the sales manager Ed was patient and made sure I got what I was looking for. Only issued I had was ...

    Dealer Response

    Thank you John for your review. We always love to hear back from our clients and how their experience was with us because it allows us to know wha...


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    Very helpful in finding exactly what I wanted; the sales manager Ed was patient and made sure I got what I was looking for. Only issued I had was the prep work done (clean up) on the car before I picked it up; there are some fine swirl marks/scratches on the interior wood work and some on exterior paint. Their clean up people need to be more aware of keeping the towels and cloths they use clean, and change them out more often. Loved everything else about my experience, and with some work I already got the swirl marks out.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you John for your review. We always love to hear back from our clients and how their experience was with us because it allows us to know what we did right and what we can improve on. We look forward to seeing you in our Service Center for your routine maintenance and thank you for your business.


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  • Phillip Peffley

    Dealership was able to find the car with the features I wanted. Everyone was very friendly and helpful. I received a great value for my trade in...

    Dealer Response

    Thank you Phillip for your review. We strive to provide the best vehicle shopping experience to all of our clients. We look forward to seeing you ...


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    Dealership was able to find the car with the features I wanted. Everyone was very friendly and helpful. I received a great value for my trade in. Will return to this dealership when in the market for my next car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Phillip for your review. We strive to provide the best vehicle shopping experience to all of our clients. We look forward to seeing you in our Service Center for your routine maintenance and thank you for your business.


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  • Capitol city ford

    I recently purchased a ford f 150 from Capitol city ford. I shopped two other ford dealerships. Capitol city ford had the most knowledgeable sales...

    Dealer Response

    Thank you Bill for your review. We strive to create the most positive experience for all of our clients. Thank you for recommending us. We look fo...


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    I recently purchased a ford f 150 from Capitol city ford. I shopped two other ford dealerships. Capitol city ford had the most knowledgeable salesman and friendliest sales manager and by far the best price. I would recommend you include Capitol city ford in your search

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Bill for your review. We strive to create the most positive experience for all of our clients. Thank you for recommending us. We look forward to seeing you in our Service Center for your routine maintenance and thank you for your business.


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  • Great Experience!!! Great People! No Pressure!

    Easy process. Knowledgeable sales person (Erwin) was super informative and no pressure at all. Gave great information! Ed (sales manager) helped f...

    Dealer Response

    Thank you John for your review. Erwin and Ed of been with the Capitol City Ford team for a long time and we are proud to have them. We look forwar...


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    Easy process. Knowledgeable sales person (Erwin) was super informative and no pressure at all. Gave great information! Ed (sales manager) helped fix small item on the spot! Awesome experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you John for your review. Erwin and Ed of been with the Capitol City Ford team for a long time and we are proud to have them. We look forward to seeing you in our Service Center for your routine maintenance and thank you for your business.


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  • Internet shopping

    We interacted on line and the experience was superb. We were considering several other vehicles from around the state and country, but we identif...

    Dealer Response

    Thank you for your review. We do our best to provide the best experience possible and we know the importance of not being a high pressure dealersh...


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    We interacted on line and the experience was superb. We were considering several other vehicles from around the state and country, but we identified the car we wanted and went after it. Everyone we interacted with at Capital City was professional and friendly, no high pressure sales tactics at any stage of the buying process.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review. We do our best to provide the best experience possible and we know the importance of not being a high pressure dealership. We look forward to seeing you in our Service Center for your routine maintenance and thank you for your business.


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  • FORD EDGE

    HAROLD AND EDDIE where very patient during the whole buying process as my wife changed her mind many times I was very please with the whole buying...

    Dealer Response

    Thank you Tom for your review. Eddie and Harold have both been with the Bob Thomas Ford Team for a long time and we are proud to have them. We loo...


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    HAROLD AND EDDIE where very patient during the whole buying process as my wife changed her mind many times I was very please with the whole buying experience at CAPITAL CITY FORD I believe a lot of dealerships could learn a thing or two from these two individuals THANKS for the great car buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Tom for your review. Eddie and Harold have both been with the Bob Thomas Ford Team for a long time and we are proud to have them. We look forward to seeing you in our Service Center for your routine maintenance and thank you for your business.


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  • Happy customer

    Gene Striecker did a great job and I am very happy with his service. Thank you

    Dealer Response

    Thank you Sally for your review. We look forward to seeing you in our Service Center for your routine maintenance and thank you for your business.


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    Gene Striecker did a great job and I am very happy with his service. Thank you

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Sally for your review. We look forward to seeing you in our Service Center for your routine maintenance and thank you for your business.


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  • Mr Country

    Very comfortable environment to shop was given time to look with out salesman on my tail.salesman Harold Platt was a great help and a great salesm...

    Dealer Response

    Thank you Roger for your review. Harold has been with the Capitol City Ford team for a long time and knows the importance of giving clients their ...


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    Very comfortable environment to shop was given time to look with out salesman on my tail.salesman Harold Platt was a great help and a great salesman.The financing department was great also by working to get the best payment possiable.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Roger for your review. Harold has been with the Capitol City Ford team for a long time and knows the importance of giving clients their space to look over vehicles. We look forward to seeing you in our Service Center for your routine maintenance and thank you for your business.


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  • 2017 Ford Transit Connect XL

    I worked with Mike Sanders in commercial sales on the purchase of a new vehicle. Mike was extremely helpful and detailed during the entire process...

    Dealer Response

    Thank you Brad for your review. Mike has been with the Capitol City Ford team for a long time and we are proud to have him. We look forward to see...


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    I worked with Mike Sanders in commercial sales on the purchase of a new vehicle. Mike was extremely helpful and detailed during the entire process. Every other employee that I encountered at the dealership was friendly and helpful also. My company has purchased vehicles from Capitol City Ford in the past and have received nothing but top level customer service each time.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Brad for your review. Mike has been with the Capitol City Ford team for a long time and we are proud to have him. We look forward to seeing you in our Service Center for your routine maintenance and thank you for your business.


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