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Reviews

Average Ratings

4.5
86 lifetime reviews.
  • Satisfied customer

    Had a good experience dealing with this dealership. Everyone was friendly and helpful. They were very cooperative and easy to work with. We did ...

    Dealer Response

    Hi Gordon, I wanted to take this time to thank you for letting us know of your experience at our dealership. It is very important that we hear a...


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    Had a good experience dealing with this dealership. Everyone was friendly and helpful. They were very cooperative and easy to work with. We did not ultimimently purchase a car from them. But I highly recommend the dealership.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi Gordon, I wanted to take this time to thank you for letting us know of your experience at our dealership. It is very important that we hear about both our successes and the things we can be doing better. Thank you so much for taking the time and I look forward to seeing you at your next visit to Andy Mohr Nissan. Mike Hopper - General Manager


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  • Humiliating

    It was by far the most worst purchase of my nearly 60 years. Trying to talk to them via the Internet was underwhelming. They Wouldn't talk price ...


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    It was by far the most worst purchase of my nearly 60 years. Trying to talk to them via the Internet was underwhelming. They Wouldn't talk price till I came to the dealership. Driving 107 miles each way twice was my first mistake, buying a used commercial type truck from a suburb dealership that was the biggee. It is a good truck and it is what I wanted. I paid too much and got nothing but craziness at each step. The selling point to my wife was the NA V system that the salesman pitched as the exact same one as in her 2017 Rouge. Wrong! and of course no one there seemed to know how it connects. Did I say they washed it and forgot to put the floor mats back in? One keyfob and all they say is it is a "commercial truck."There is a lock on the trailer hitch that I told them about Tuesday. The manager just told me we have no one here that can remove it. "It is what it is" he said and shrugged his shoulders. I just can't believe how lousy I feel on what should be a great time. Part of it is my fault to want to try and buy something long distance. I learned that lesson

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Good visit !

    Great customer service, even when I wasn't ready to buy a car the sales guy and the manager understood my situation and didn't push me, I told the...


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    Great customer service, even when I wasn't ready to buy a car the sales guy and the manager understood my situation and didn't push me, I told them if I got the money I would return and buy the GTR !!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Used SAAB

    Derrick was very helpful. He worked very hard to get the car I wanted into the price range I needed. I would recommend him to others.


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    Derrick was very helpful. He worked very hard to get the car I wanted into the price range I needed. I would recommend him to others.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • I set a meeting time and they didn't have the car.

    I scheduled a meeting to look at a car they said they had for sale. I arrived on time and they didn't have the car ready. They said they couldn't ...


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    I scheduled a meeting to look at a car they said they had for sale. I arrived on time and they didn't have the car ready. They said they couldn't get it to stay running. Why would you tell me it was ok to see the car if you didn't have the car ready to see? This should have been addressed in the email conversation. None of the issues were reported on the car fax report either. The report listed eveything in working condition, which is not true.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Good customer service

    Had a pleasant experience buying car from Andy Mohr. Had some problem with an add on accessory (homelink) but Andy Mohr got it fixed. It took them...


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    Had a pleasant experience buying car from Andy Mohr. Had some problem with an add on accessory (homelink) but Andy Mohr got it fixed. It took them a while to get it fixed but eventually got it fixed.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Oil Change

    Brought my 2012 Maxima in for it's routing oil change and tire rotation. I worked with Jeff Taylor and the guy is awesome! He always tell me what ...

    Dealer Response

    Hi Scott, I wanted to take the time to thank you for your positive review and to let you know how much it is appreciated. Its very important to ...


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    Brought my 2012 Maxima in for it's routing oil change and tire rotation. I worked with Jeff Taylor and the guy is awesome! He always tell me what the status of my car is in terms of what it needs and what it doesn't. Everyone at the dealership is very friendly and professional. It's nice to walk into a place where everyone has a smile on their face and says hello. Thank you and I'll be back soon!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Scott, I wanted to take the time to thank you for your positive review and to let you know how much it is appreciated. Its very important to the staff and I that our customers are taken care of and it's exciting to get feedback on your experience! Michael Hopper General Manager Andy Mohr Nissan


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  • Customer

    I brought my vehicle in for a recall. The service was prompt, professional and courteous.

    Dealer Response

    DBrown, Thank you for taking the time to write a review for our service department. It doesn't go unnoticed and is very much appreciated. Micha...


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    I brought my vehicle in for a recall. The service was prompt, professional and courteous.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    DBrown, Thank you for taking the time to write a review for our service department. It doesn't go unnoticed and is very much appreciated. Michael Hopper General Manager Andy Mohr Nissan


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  • Great!

    This is am amazing place to buy a new car. Service is wonderful!

    Dealer Response

    Kristi, Thank you for taking the opportunity to write us a wonderful review and I just wanted you to know that it does not go unnoticed. Very mu...


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    This is am amazing place to buy a new car. Service is wonderful!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Kristi, Thank you for taking the opportunity to write us a wonderful review and I just wanted you to know that it does not go unnoticed. Very much appreciated Michael Hopper General Manager Andy Mohr Nissan


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  • Oil change

    Called and was able to get an appointment sane day and services was quick and easy.

    Dealer Response

    I just wanted to take this time to let you know that I read your review and thank you for the positive words. The fact that you took the time to ...


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    Called and was able to get an appointment sane day and services was quick and easy.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I just wanted to take this time to let you know that I read your review and thank you for the positive words. The fact that you took the time to send those kind words made me want to acknowledge you and thank you! Mike Hopper General Manager Andy Mohr Nissan


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