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Reviews

Average Ratings

4.0
24 lifetime reviews.
  • Outstanding Buying Experience !

    I don't usually write reviews but my visit to Don Hinds Ford was was memorable enough to inspire me to say - THANK YOU ! Jeff Bowen was very helpf...


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    I don't usually write reviews but my visit to Don Hinds Ford was was memorable enough to inspire me to say - THANK YOU ! Jeff Bowen was very helpful getting me into the perfect vehicle from their huge selection.The deals they have are worth looking into if you are considering a new car or truck!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • No work completed

    I scheduled a visit for three minor problems. Fix a windshield leak, replace a broken speaker and diagnose a left front wheel brake noise. They ...


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    I scheduled a visit for three minor problems. Fix a windshield leak, replace a broken speaker and diagnose a left front wheel brake noise. They diagnosed the left front brake noise as a right front strut bearing. Sorry, wrong side of the car-Duh. (Ford Blogs suggest a impending recall for strut bearing problems) The windshield leak was a poorly replaced windshield gasket by their windshield guy a couple of months ago. The gasket installation flaw was readily visible where they didn't get the gasket installed correctly. They spent all day ignoring the obvious and removed the headliner and performed a leak test. Not suprisingly, they discovered a leak exactly where the gasket was visibly mis-installed. They spent so much time figuring out the obvious that they didn't have time to repair. They "confirmed" that the speaker sounded "fuzzy". I told them that when I called for the appointment. They had the car all day and didn't fix anythng!!!!??? I had to set another appointment a week later - and arrange alternate transportation - again - to have them repair their poor initial windshield gasket repair.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Absolutely Outstanding Experience!

    Dennis and Shawn were nothing short of fantastic through our whole buying experience last week! I would recommend this dealership to anyone- Denni...


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    Dennis and Shawn were nothing short of fantastic through our whole buying experience last week! I would recommend this dealership to anyone- Dennis and Shawn were extremely thoughtful, honest and caring the whole time we were there. Nothing about our experience ever felt intimidating, and we will definitely be going back to purchase another vehicle!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Janet and Shawn Rhea are great!

    I have purchased a few cars through Janet at Don Hinds; she is always professional and low-pressure. Shawn is a rock star when it comes to finance...


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    I have purchased a few cars through Janet at Don Hinds; she is always professional and low-pressure. Shawn is a rock star when it comes to finance! I have been dealing with him for several years, and he has always helped me. I definitely recommend working with these people!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • very knowledgeable

    I just bought a car at your facility a couple weeks ago. Randy Walker helped me with the paperwork and was extremely knowledgeable. He explained e...


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    I just bought a car at your facility a couple weeks ago. Randy Walker helped me with the paperwork and was extremely knowledgeable. He explained everything in detail and took his time to make sure I understood everything. I will definitely recommend your facility to my family and friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service -helped me find the vehicle I wanted

    Thanks to Duane Adams and Brad Allbright! They helped me find my last vehicle and got just what I wanted. It was the 3rd vehicle my family has bou...


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    Thanks to Duane Adams and Brad Allbright! They helped me find my last vehicle and got just what I wanted. It was the 3rd vehicle my family has bought there. Also thanks to Jim Zell and the guys in service for keeping them all running well!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent customer service!!!!

    What an awesome experience. It's been many years since I've purchased a new vehicle and I have to admit I was a little intimidated. After hours of...


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    What an awesome experience. It's been many years since I've purchased a new vehicle and I have to admit I was a little intimidated. After hours of looking and finally deciding on which truck I wanted the process was painless. I'd like to thank the entire staff for their help and patience with a special thanks to Brad Allbright in finance for answering all my dumb questions. It might be many years but when I'm ready for a new vehicle I'm going to Don Hinds!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome Dealership!!

    The transmission was shot on the car I've had for 16 years and 331K miles. I needed a new car quickly. I called Don Hinds Ford at 9:00 a.m. and pi...


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    The transmission was shot on the car I've had for 16 years and 331K miles. I needed a new car quickly. I called Don Hinds Ford at 9:00 a.m. and picked up my new car at 3:00 p.m. that afternoon. The salesman was great and the finance manager, Brad Allbright, was fantastic. I couldn't be happier with the awesome service and quick response to my dilemma.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best Dealer Around!!

    This is the 3rd vehicle I've bought from Don Hinds Ford. I love the staff. Very friendly and knowledgeable. Not only with the vehicles but also wi...


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    This is the 3rd vehicle I've bought from Don Hinds Ford. I love the staff. Very friendly and knowledgeable. Not only with the vehicles but also with financing. Brad Allbright showed me several options and let me choose what was best for me. They have a great selection of cars, I would recommend this dealer to everyone I know!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best F+I experience ever

    Brad was a pleasure to work with, a true professional.


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    Brad was a pleasure to work with, a true professional.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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