Eastgate Chrysler Jeep Dodge RAM

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
51 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 19, 2019

    I will always shop them first! I’ve been recommending them every since! Brandon Adams helped us find the right Jeep for us! I don’t want to refer that... he sold us the Jeep because I don’t classify him as a “typical” car salesman.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your Jeep. Thank you so much for taking the time to share your review for Brandon. We truly appreciate it, John and Diana. We wish ...you happy driving!

  • 5.0 out of 5
    July 3, 2019

    Very impressed with the salesman’s knowledge and buying process was very straight forward. We would recommend to anyone looking for their next new car.... Facilities were nice also.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the great review! We are happy to hear that our team provided you with exemplary service. We appreciate your recommendation as well. Ple...ase come back at any time.

  • May 23, 2019

    I was wowed by this dealership's service department! I was able to schedule a next-day appointment at 10:30 am and was out by 2 pm. (For transmission... work and scheduled maintenance.) I will definitely use Eastgate Chrysler again!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the great review! We are happy to hear that your service was done in a timely manner. We welcome you back at any time.

  • 1.0 out of 5
    August 25, 2018

    Over 30 days in service! Very poor communication. I hope they dont charge a storage fee for keeping it so long . Obviously not a capable service department.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 7, 2018

    VJ sold me a brand new Pacifica. He was very professional and a pleasure to do business with. Thanks!! I will come back for future car purchases.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    May 26, 2018

    Never ever ever buy a vehicle from this place!!! They bend over backwards to make sure you can buy a car from them, but as soon as something goes on with... your vehicle, that you bought from them, they could care less to help you what so ever! We have had an ongoing problem for ONE YEAR with our car we bought from them... We can't get anything figured out and they sure aren't doing anything to fix the problem. We had yet another appointment today at 7:30am to get the same issue looked at, and at 1:30pm, after having to call them, told they can't get to our car till Tuesday to look at it!!! And they wasn't going to call and tell us! I'm so tired of this place! But I want my car fixed! It's been a year! DON'T BUY FROM HERE!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    September 10, 2016

    We had a wonderful experience here. We inquired about a car before coming in. TJ greeted us promptly upon arrival and made us a deal we could not refuse.... We will definitely use this dealership again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello, Jennifer, and thank you so much for your feedback! We are thrilled to hear that TJ made your experience with us fantastic and you left complete...ly satisfied. Thanks for choosing Eastgate!

  • 1.0 out of 5
    September 8, 2016

    The sales staff are awful at any kind of follow-up. They indicate that they will do things they simply do not do. Buying a new vehicle from them means... you will be on your own after you pull off the lot (not counting their spammy attempts at getting you to bring your car/truck to them for maintenance). Working with sales managers/other supervisory staff doesn't get you very far either, unless you find satisfaction with stammering, unapologetic, confused interpretations of their "policies." Which change, by the way, depending on the day/person. The worst new car buying experience I have ever had.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 20, 2016

    A previous customer of this dealership and brought my son here as a 1st time buyer, received great quick serivce.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We truly appreciate you taking the time to write a review of your positive experience with us! We are so happy to hear that our team was able to help ...your son with his first car. It was wonderful working with you and we look forward to having you both back again.

  • 5.0 out of 5
    July 17, 2016

    My sales consultants Xavier C and Harry C were two of the nicest people you can meet. I thought buying a car was going to be a headache but those two young... men made me comfortable and a very happy person after buying my 2007 Jeep thanks to you both for all the hard work.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for writing a review! We are so happy to hear that Xavier and Harry were able to help you get into a Jeep you love and provided you ...with an awesome experience. We enjoyed working with you and we look forward to having you back again in the future!

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