Eastgate Chrysler Jeep Dodge RAM

Reviews

Average Ratings

4.5
45 lifetime reviews.
  • Fresh Start

    We had a wonderful experience here. We inquired about a car before coming in. TJ greeted us promptly upon arrival and made us a deal we could not ...

    Dealer Response

    Hello, Jennifer, and thank you so much for your feedback! We are thrilled to hear that TJ made your experience with us fantastic and you left comp...


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    We had a wonderful experience here. We inquired about a car before coming in. TJ greeted us promptly upon arrival and made us a deal we could not refuse. We will definitely use this dealership again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello, Jennifer, and thank you so much for your feedback! We are thrilled to hear that TJ made your experience with us fantastic and you left completely satisfied. Thanks for choosing Eastgate!


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  • Expect no follow-up

    The sales staff are awful at any kind of follow-up. They indicate that they will do things they simply do not do. Buying a new vehicle from them m...


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    The sales staff are awful at any kind of follow-up. They indicate that they will do things they simply do not do. Buying a new vehicle from them means you will be on your own after you pull off the lot (not counting their spammy attempts at getting you to bring your car/truck to them for maintenance). Working with sales managers/other supervisory staff doesn't get you very far either, unless you find satisfaction with stammering, unapologetic, confused interpretations of their "policies." Which change, by the way, depending on the day/person. The worst new car buying experience I have ever had.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Customer Service and Sales Rep

    A previous customer of this dealership and brought my son here as a 1st time buyer, received great quick serivce.

    Dealer Response

    We truly appreciate you taking the time to write a review of your positive experience with us! We are so happy to hear that our team was able to h...


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    A previous customer of this dealership and brought my son here as a 1st time buyer, received great quick serivce.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We truly appreciate you taking the time to write a review of your positive experience with us! We are so happy to hear that our team was able to help your son with his first car. It was wonderful working with you and we look forward to having you both back again.


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  • Very Pleased

    My sales consultants Xavier C and Harry C were two of the nicest people you can meet. I thought buying a car was going to be a headache but those ...

    Dealer Response

    Thank you so much for writing a review! We are so happy to hear that Xavier and Harry were able to help you get into a Jeep you love and provided ...


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    My sales consultants Xavier C and Harry C were two of the nicest people you can meet. I thought buying a car was going to be a headache but those two young men made me comfortable and a very happy person after buying my 2007 Jeep thanks to you both for all the hard work.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for writing a review! We are so happy to hear that Xavier and Harry were able to help you get into a Jeep you love and provided you with an awesome experience. We enjoyed working with you and we look forward to having you back again in the future!


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  • Ask for Xavier, What an experience!!!!!

    This was the second car lot I went to today, and he definitely made my decision of which dealership I wanted to shop with EASY!! He made me feel c...

    Dealer Response

    Thank you so much for writing a review! Our goal is to make car buying Eazy Peazy for our customers, and we are happy to hear that Xavier did that...


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    This was the second car lot I went to today, and he definitely made my decision of which dealership I wanted to shop with EASY!! He made me feel comfortable and put me in an amazing deal I couldn't pass up. If you are looking for a great vehicle, you should definitely shop with Eastgate, but if you are looking for a great overall experience and great deal, come see Xavier Cortez!!! He's the man!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for writing a review! Our goal is to make car buying Eazy Peazy for our customers, and we are happy to hear that Xavier did that for you. It was an absolute pleasure working with you and we hope to have you back again in the future. Enjoy your new vehicle!


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  • 2015 Charger

    I bought a 2015 Charger 6/25/16. Xavier and Cory were amazing. I told them what I wanted and they worked with me every way possible to get me the...

    Dealer Response

    Thank you so much for sharing this with us, Brad! Our team always strives to help our customers find the perfect vehicle, and we are so pleased th...


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    I bought a 2015 Charger 6/25/16. Xavier and Cory were amazing. I told them what I wanted and they worked with me every way possible to get me the best deal. I highly recommend Eastgate in Indianapolis. This is The Best car buying experience I have ever had.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for sharing this with us, Brad! Our team always strives to help our customers find the perfect vehicle, and we are so pleased that Xavier and Cory made your experience great. We enjoyed working with you and hope to have you back again in the future!


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  • Amazing Customer Service!

    My husband and I just bought our first new car, a 2016 Dodge Charger. Our sales consultant Xavier Cortez was extremely friendly and helpful throug...

    Dealer Response

    Congratulations on the Charger! It is one of our favorites and we hope you are enjoying it! It was an absolute pleasure working with you and we ar...


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    My husband and I just bought our first new car, a 2016 Dodge Charger. Our sales consultant Xavier Cortez was extremely friendly and helpful throughout the entire process. He and the rest of the sales reps made us feel comfortable and confident about our purchase. We are very happy we went to Eastgate.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations on the Charger! It is one of our favorites and we hope you are enjoying it! It was an absolute pleasure working with you and we are so happy to hear that our team made your purchase outstanding. Thank you for choosing Eastgate, come back and see us again soon!


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  • Fantastic Dealership

    They were just so nice and effective. They listened to what I told them I needed and didnt march me around looking at nice cars that were not in m...

    Dealer Response

    Thanks for the great review! We really appreciate your business and the praise!


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    They were just so nice and effective. They listened to what I told them I needed and didnt march me around looking at nice cars that were not in my price range. I really really appreciate the great people and love my new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the great review! We really appreciate your business and the praise!


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  • Great experience!

    I arrived at the dealership and Judy already had the car I was interested in ready to go for a test drive. Xavier helped convert everything over a...

    Dealer Response

    Hey Anthony! We truly appreciate the positive feedback on your experience with us. We hope you'll share your experience with others, and we look ...


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    I arrived at the dealership and Judy already had the car I was interested in ready to go for a test drive. Xavier helped convert everything over and was a great guy. Great dealership and will use again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hey Anthony! We truly appreciate the positive feedback on your experience with us. We hope you'll share your experience with others, and we look forward to your next visit! Enjoy your new car!


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  • Great Customer Service!

    Just bought a 2016 Challenger. Great experience. Staff very knowledgeable and willing to accommodate our needs.

    Dealer Response

    Thank you so much for the 5 stars, Victoria! We are so happy to hear that our team provided you with a great buying experience, and we hope you ar...


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    Just bought a 2016 Challenger. Great experience. Staff very knowledgeable and willing to accommodate our needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the 5 stars, Victoria! We are so happy to hear that our team provided you with a great buying experience, and we hope you are enjoying your new Challenger! Thank you for choosing Eastgate, we look forward to working with you again in the future.


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