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Ed Martin Honda

(1,298 reviews)
Visit Ed Martin Honda
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00pm–6:00pm 7:00am–2:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 515-1422 (888) 515-1422
Used (888) 515-1434 (888) 515-1434
Service (317) 723-5594 (317) 723-5594

Reviews

(1,298 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Martin Honda from DealerRater.

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Ask for REDD!!

Always ask for Redd when getting your car serviced!! He's efficient, courteous and spot on with the price quote!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Amazing customer service

Outstanding customer service. Spoke with Redd (hope I got his name right), who was excellent, very polite and patient. He explained in details what needed to be done on my car, went through prices/fees, without being pushy. I would highly recommend Ed Martin and will come back, for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Completely happy!

I have taken my car to Honda West for over 20 years. Because of their move to nowhere Indiana, I have started using Ed Martin Honda for all my service needs. They have a wonderful courteous staff, and the work is top notch. I even get a car wash. Something I never got at Honda West.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Love my new car and salesperson!

Love the salesperson Sam - he was very helpful and answer all questions. Just made us very welcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service!

My first visit to this dealership was a good experience. I had a timing belt replaced. There was no additional charges for replacing other belts. Like another Honda dealership was gonna charge. They also replaced an oil seal while the engine was torn down. I was really happy because it took care of a major problem before it started.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service as always

I've never had an issue with the service dept. Always top notch and on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Everything went as expected

Went in for a 21K service. Was told it would take 1.5 hours and that is exactly how long it took, including a free car wash. And I brought it in 1 hour early, but it didn't throw them off. Facilities are average for a car dealership, but getting a little dated. I hung out in the little business room with another person. The main room had a big screen TV and there is a kids area which I hang out in sometimes too when there are no kids. If you go into the showroom, you can get some freshly popped popcorn.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My experience at Ed Martin was great and my Sales contact...

My experience at Ed Martin was great and my Sales contact Sam was wonderful. I was accommodated at every turn and not pressured to buy. I'm very happy with my purchase and my service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Customer Service

Took my 2014 Honda Accord in for the first service. Everyone was so friendly and all my questions was answered by Steve in the service dept. Since the day I walked in their front doors to look at cars and then purchasing I've been pleased. I could've bought from the big Honda dealership in Avon but they weren't willing to work with me so I came to the east side and I'm so glad I did. I highly recomment Ed Martin Honda you won't be sorry. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Didn't mean to buy a car

I was not ready to buy a car when I met Sam. I was simply doing research, trying to decide what car to eventually buy. When I visited the website and left some info, Sam called within minutes to offer his help. He answered all the questions I had, and some I had not yet thought of. I wound up buying a new CR-V, getting more than I thought I wanted, but have enjoyed every minute of driving it. I never felt pushed into buying a new car, but Sam and the team at Ed Martin Honda bent over backwards to find just what I wanted with alarming speed. They even brought back my trade from Bloomington so I didn't need to make the drive. When my wife gets jealous and steals my new CR-V, Sam will be my first call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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